2017 GMC SIERRA 1500 Complaints

The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle jerked and stalled with the check engine warning light illuminated. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was referred to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The contact owns a 2017 GMC Sierra 1500. The contact stated while parking at 5 MPH, the instrument panel went black intermittently. The brake pedal was firm and had failed to operate as needed. The brake pedal was pushed to the floorboard. The service brake assist warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 48,000.

At 48k miles with all service maintenance performed by GM dealer I experienced a ticking noise and loss of engine power. The vehicle was taken to dealership and I was told it was a lifter problem with no explanation of how or why this has happened. I was without a vehicle for 3 weeks. I picked up the vehicle and was told the vehicle was repaired only to still find the vehicle had hesitation while driving and still had a ticking noise in the engine. I returned the vehicle and am now told the engine needs to be replaced. I was also told that I am responsible for the cost of repairs. I found a class action has been filed against GM for this issue. I have been told that GM does not have a recall issued yet I was told at the dealership they have seen this happen and GM has a Service Technician report on how to fix this issue. At this time my vehicle is sitting at the dealership awaiting a response from GM to see if they will take any responsibility. My truck has been at the dealership since August 7, 2023. I have paid almost $2k and was told I would owe an additional $9300. to replace the engine. I do not have paperwork from the dealership to show service work performed. The dealership has not closed out my ticket however I have paid almost $2k for work performed. The dealership said that they matched the cost I have spent but I have no record of their costs.

Service Trailer Brake System Defaulting and is taking more time to stop my 2017 GMC Sierra Truck.

Today August 22, 2023 at 2:30pm, just about to leave work home when I received a message on my dash board telling/showing me "Service Trailer Brake System". And that sign kept coming on every second all the way home from work, couldn't heard nothing else that us going on inside the car like my phone, radio, turn sign, etc..

Transmission issues! Very hard shifting! Feels like someone ran into me from behind. Shutters while crushing at 45-48 mph. Vehicle shakes from transmission issues!! GMC will not do anything about it!

Transmission slipping in and out of gear. Transmission was serviced 5,000 miles previous to this for the 100,000 mile service at 95,000 miles. No issues were found at the time of service, now truck will slip out of gear on highways without warning. Transmission fluid is not dirty or burnt. Common reported issue according to online discussions and GMC needs to recall this model transmission

Like so many others, I have persistent transmission or drive train problems in my 2017 GMC Sierra. This has been documented on multiple visits and test drives with the dealer where I purchased the vehicle and to another GMC dealer. The first occurrence was after about 4,000 miles. A loud clunk sound occasionally occurs while shifting thru low gears and the transmission shifts very hard. To the point that the transmission hesitates between gears and then jerks me back into the seat. The selling dealer has witnessed this and tried various repairs (supposedly flushed and replaced the fluid, supposedly replaced an unknown computer component, etc). None of this helped. Now the transmission also hesitates and seems to slip during a downshift thru the low gears. The selling dealer finally told me "nothing is wrong with this truck, so don't bring it back again". I assured them that I would never be back, especially when I'm in the market for a new truck. GM should take note of this, also. Online websites show many posts of owners having this issue. And neither the dealers nor GM are even acknowledging a problem, let alone offering a solution. Unfortunately for me and many others, the value of this vehicle is impacted by so many complaints, no action by NHTSA and questionable practices by GM and their dealers. Buyers beware!!! The transmission in this truck is junk and you won't receive any assistance from GM or its dealers. The only hope for owners of this truck is for NHTSA to step up, launch an investigation and require a recall. This a known issue to owners of this truck, GM, its dealers and the NHTSA. It's time for all of them to step up and do what's right for consumers.

Infotainment System will change stations, stop navigation / change navigation destination, stop / start playing on its own. Examples of recent issues: 1) While driving from southeastern Ohio to West Lafayette, IN, the navigation system (Apple play through the infotainment system) stopped navigation to entered destination and changed destination to home. This occurred while in Indianapolis and caused us to reroute until we noticed the issue. 2) While playing music from bluetooth, the Infotainment system changed from media play to radio play. The change in volume and music caused me to swerve suddenly while in downtown traffic. 3) The radio changed stations continuously for 5 minutes, changing screens and stations for 5 minutes until I finally shut it off. These are just a couple of the examples. Something happens every time I am in the vehicle, the extent varies. All of these situations cause the driver to lose focus of driving, and also create a shock when first happening. After investigation, I have found that many owners of 2017-2020 GMC vehicles with the Infotainment system have the same issue. Some have fixed the problem by installing new systems (GM offers an "upgraded" system that doesn't have the issue... Coincidence?). This leads me to believe that GM acknowledges there is an issue but will not fix it as a recall. I have video of the latest occurrence, but the site will not allow the file type to be uploaded.

A/c just immediately went hot while driving. There is a crack in the condenser weld on the upper right front drivers side. Will be at the dealer next Monday.