2023 GMC SIERRA 1500 Complaints

The vehicle camera camera system is sometimes not available at startup and will not reset until the vehicle is allowed to sit for several hours. This prevents the backup camera, forward camera and side mirror cameras from providing an in-dash video of vehicle surroundings, which is especially critical for reversing direction or backing-up. Typically the camera will reset after sitting from a period of time. I have reported it to the dealer, but their position has been that since camera has always been working when I bring the truck in for service, is that there is really nothing they can do to correct the intermittent issue.

On or about Tuesday, February 3, 2026 at 12:20 CST, at the Chevrolet Dealership in Libertyville, IL; I presented my 2023 GMC Sierra to “Manny” at said dealership due to the vehicle INSTRUCTING ME TO DO SO because of DTC codes displayed indicating a failed DEF tank. I was told a technician would be able to diagnose the vehicle that afternoon. MakeModelYearVIN GMCSierra2023 [XXX] Day 1: came and went with no contact from the service department as promised. Day 2: Wednesday, February 4 came with – again – no follow-up from the dealer. When I CALLED I was told there were “no notes in the service order” and “the tech has gone home.” Day 3: Thursday morning “Manny” called to tell me nothing was done and nothing could be done. I was told to “call GM” and complain about my problem. This is how GM treats its customers. This is how GM treats its REPEAT customers. This is how GM treats its customers who BUY THEIR EXTENDED WARRANTIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on an overpass and suddenly loss propulsion in my vehicle. My vehicle stopped all of a sudden and while driving, leaving me stranded in the middle of the roadway blocking traffic. Numerous motorists stopped to give a hand but the vehicle would not switch gears from PARK, to neutral to even give me a hand moving the vehicle out of the roadway to the side/shoulder. Due to this issue, authorities were dispatched to my location to conduct traffic control and subsequently called in aide of a tow truck to safely move my vehicle to a better location. I used OnStar in my vehicle and also spoke with a representative who notated the incident and I was advised that a tow truck would take approximately 90 mins to 2 hours to reach me. In this instance, that was too long of a wait for events going wrong with the vehicle itself and was subsequently transferred from the roadway to a GMC dealership, namely Group 1 South on the Gulf Freeway. They are handling my repairs and have diagnosed that the engine needs to be completely replaced and are in the process of repairs. If any information is needed regarding status or repairs, please contact the dealership directly as I do not have any physical or written information on the status of my vehicle. Attached is the towing receipt.

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while in first gear. The contact stated that the transmission sounded strained and shifted rough before slamming into gear. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer diagnosed the vehicle and determined that the vehicle was oversteering while turning to the right. The dealer replaced the valve and torque converter. On another occasion, while driving at an undisclosed speed, the vehicle accelerated independently. Most recently, a burned transmission fluid odor was coming from the front of the vehicle and entered the cabin through the A/C vents. There oil stains found on the ground on several occasions. The vehicle was taken back to the dealer and the valve body was replaced, the fluid levels were checked, and the transmission filter was replaced; however, the failure persisted. The contact called the dealer, and the dealer towed the vehicle. The dealer determined that the oil cap was loose. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 8,496.

The contact owned a 2023 GMC Sierra 1500. The contact stated that while the vehicle was parked on the driveway, it caught on fire. The contact was inside the residence when a passerby knocked on the door and informed the contact of the fire. A neighbor helped extinguish the fire. When the contact stepped outside, the flames were by the instrument panel; the flames had risen to the rooftop. The front windshield was shattered. The fire was contained to the cabin. The fire department was called. The contact stated that weeks before the fire started, an abnormal sound could be heard coming from the engine. The contact removed the battery from the vehicle. The vehicle was not insured. The manufacturer was not made aware of the failure. The failure mileage was unknown. 

Vehicle will show lane keep assist system as active but provide no intervention and allow vehicle to travel into the next lane intermittently. System will also move itself to the next lane unexpectedly when near the lane markers of the original lane. Navigation system and radio will freeze, stop working all together, and at times fully reboot, randomly while in operation. While these issues are frequent, they are intermittent. No repair suggestions by dealer or manufacturer

Engine losing 60% to 50% of its oil capacity at 5000-6000 miles with 40-50% life left in the vehicles built in maintenance minder. This has been a trend since 25,000 miles. By this math, vehicle would have minimal oil, if any at all, when vehicle says service is due. Creates a high probability for catastrophic failure at speed and increases smoke / condensation from the exhaust in colder weather. Dealer states this is a common problem, manufacture has adjusted their oil consumption standards to make this a "normal" amount despite the risk of failure and injury at speed.

Engine shut off on the interstate with no warning. Would not re-start. Forced to cross lanes on traffic with no engine power or power steering. Dealer stated it was the "Fuel Pump Control Module." Stated it was a common issue with parts most likely in stock, but it would be at least 6 weeks before they could even look at the vehicle.

My 2023 GMC Sierra Denali experienced a catastrophic engine failure even after receiving the official recall repair. The recall remedy did not prevent engine failure. This raises serious concerns about the effectiveness of the recall fix, especially given reports that NHTSA is evaluating this recall’s efficacy. I was stranded on a hill and this was a very dangerous situation.

Vehicle: 2023 GMC [MODEL], Black Widow package, 6.2L L87, 41,078 miles Recall: 25V-274 / GM [XXX] ; recall remedy performed by Marty’s GMC (Kingston, MA) on 2025 -11-12; oil changed per recall procedure Post-remedy symptom: intermittent knock starting ~01 - 2025 / about two months after remedy Incident: Jan 23, 2026 — engine seized / loss of propulsion while driving; stranded on highway off-ramp; vehicle impeding traffic causing dangerous conditions. Codes: OBD scan by passerby indicated camshaft position sensor / correlation error (exact code not captured) Crash/Injuries: none Current status: vehicle at Marty’s GMC since Jan 23; not diagnosed as of Jan 29; GMC case #88159466 Safety concern: sudden loss of motor power in traffic after recall remedy On Friday, Jan 23, 2026, while my daughter was driving, the engine seized / the vehicle lost propulsion and stranded her on a highway off-ramp. The vehicle was impeding traffic and had to be moved. It restarted briefly and was moved to a safer location but still impeding traffic. A motorist scanned the OBD port and reported a camshaft position sensor / cam-crank correlation error (exact DTC unknown). No crash occurred and no injuries occurred. The vehicle has been at Marty’s GMC since Jan 23, 2026 and as of Jan 29, 2026 it has not yet been diagnosed. I opened a case with GMC Customer Assistance (case #XXX). This is a safety-related loss-of-propulsion event occurring after the recall remedy was completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)