2023 GMC SIERRA 1500 Complaints

View complaints related to 2023 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2023 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 GMC SIERRA 1500
    - Dearborn heights, MI

    I own a 2023 GMC Sierra 1500 (Black Widow Edition). The Truck has only 23000 miles on it. I experienced an Idle engine warning mid driving, and oil hot warning. It did Shutdown the engine of the vehicle and as I was trying to merge safely to the right lane and right side of the way the steering became very hard which put me and 3 of my employees in danger. After parking safely, I did call onstar and they ended up towing the truck while we waited for hours in the dark and cold temperature to get a ride. State police and Mdot did not show up even though we called them multiple times. This was a nightmare.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Corpus Christi, TX

    ECM - Engine System code P0700 and TCM - Transmission System code U0073. The truck went in to first gear and wouldn't go over 5 MPH on the highway. The dealer is saying it can't be replicated but it's happened multiple times to the vehicle in the past week. The truck was taken to the dealership and inspected but they claim nothing is wrong. The check engine light came on as well as the aforementioned codes.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Jacksonville, FL

    While stopped at traffic signal, vehicle suddenly stops running. Restarted vehicle and had to feather the throttle to keep it running. Engine began to run normally so I continued driving. When I reached approximately 35 mph, a loud rattling noise started and experienced a severe loss of power. Fortunately I was able to safely get out of the traffic lanes to the side of the roadway. I inspected the vehicle, no oil leaks, no coolant or transmission leaks. No warning indicators on the dash. Oil pressure normal. Temperature normal. I limped the vehicle home to be towed to dealer. Approximately 2 months ago this vehicle passed the recall inspection and had the recommended oil change. There was a previous warranty repair performed on a stuck exhaust valve in the #8 cylinder. The vehicle was also brought in to the dealer for suddenly cutting off while driving approximately 50 mph. Again I was able to pull off safely. The vehicle then started normally and I proceeded to drive. The dealer inspected the vehicle and could not replicate the issue, and found no electrical or mechanical trouble codes. There were absolutely no warning indications prior to each of these events.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - St. Joseph, MI

    Molding between top of grill and hood came off while traveling on highway and struck windshield and broke it.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Alexandria, LA

    OnStar module in-operable, bought the vehicle expecting the system to work as it is another safety feature in case of an accident. Technical support will not continue to respond when contacted. Will not assist with any technical support to diagnose issue.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Oviedo, FL

    The top of front grille broke off at 70 mph, struck the windshield then the fixed antenna on top of the truck then into traffic behind me all doing 70+ MPH across a one mile long 2 lane bridge with no place to avoid the debris. The failed part endangered myself, my family and anyone traveling behind us. No one has seen the remnants of the event/ issue but The part was approximately 2ft long and 8 inches wide. The truck has a top piece that sits between the hood and the top of the grille. The part is gone but one can see the broken clips and flimsy plastic. The previous year model of the truck had a recall opened earlier this year for the same problem but not my truck. Multiple forums online report the same event as mine occurring on multiple model years.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Geismar, LA

    OTA update GM N25-250380 caused significant problems. Blinker tone and other safety tones are erratic. Infotainment system is erratic. Constant reboots while driving causing distractions. Camera screens will freeze on screen while driving down interstate. It may be affecting other systems as well since everything is erratic and buggy now.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Westminster, CO

    The check engine light is illuminated. Diagnostic information from the OnStar system indicates a fault within the engine cooling system. The engine cooling fan remains engaged continuously, suggesting a possible malfunction with the cooling system components or related sensors.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Maiden, NC

    At 12,018 miles on my 2024 gmc sierra 1500 I experienced a rear wheel lock up. I have 4wheel drive capability but I had the truck in rear wheel drive only. Thankfully I was not going fast at the time. I was going between 35-45 mph when experiencing the lock up. As I was going down a straight away, I experienced a rear wheel lock up of my 10L80 transmission. My tires were squealing like crazy. I pulled off onto the side of the road. After shifting to reverse and then park and then drive the problem corrected itself. When I brought it into the dealership, they could not find anything wrong with it. Additionally my trucks software was up to date and not lacking any updates. I don’t drive this truck very far and only drive about 150 miles a week. A rear wheel lock up of this magnitude at this low of miles is concerning. I’m not rough on the truck by any means. It’s more so a family vehicle than a hauler. I have got the truck serviced 3 times since I bought it for regular maintenance so that’s not an issue either. There were no warning indicators that this problem was occurring when I experienced the rear wheel lock up. This could have resulted in a collision with vehicles around me if I had not been aware of what was occurring.

    Source: NHTSA WEB SITE
  • 2023 GMC SIERRA 1500
    - Heath, TX

    The Onstar system and Wifi connectivity stopped working over a week ago. The vehicle is less than two-years old, but it had three recalls which we took it in for this past week. We were told by the GMC dealership that one of the recalls would correct the problem with the Onstar and Wifi connectivity. However, it did not and now we are being told that the Onstar module needs to be replaced, and the dealer says it isn't under warranty. GMC has tied the warranty of the Onstar module to the miles instead of the time in-service. Many other customers are experiencing the same issue. GM markets Onstar as one of their safety features and as such repairs should be covered by the manufacturer.

    Source: NHTSA WEB SITE