2022 GMC SIERRA 1500 Complaints

I am writing to formally lodge a complaint and request immediate resolution regarding my 2022 GMC Sierra 1500 equipped with the L87 6.2L V8 engine, which has been out of service for more than 30 consecutive days due to a recall-related defect. The vehicle is inoperable, and I have been informed by the authorized dealership that no loaner vehicle will be provided, with no clear estimate for when parts or repairs will be available. I have contacted both General Motors Customer Assistance and the local dealership to request a loaner vehicle. In both cases, I was informed that no loaner was available. I was advised that I could rent a vehicle at my own expense, and that GM would only consider reimbursement up to $44 per day, but only after the recall is completed and only if my case is deemed eligible upon review. This reimbursement policy—requiring me to first pay out-of-pocket without guarantee of repayment—has placed significant undue hardship, financial burden, and emotional stress on me and my family. This situation is especially frustrating considering the vehicle: Remains under GM’s lifetime powertrain warranty; Has been completely unusable for 59 days without replacement; Has left me with no reliable means of transportation, and Involves a known defect acknowledged by GM, yet with no definitive timeline for resolution. As a result, I am suffering direct and ongoing consequences, including: Out-of-pocket transportation costs; Disruption to daily life and mounting stress that no consumer should face after purchasing a premium, modern vehicle from a manufacturer of GM’s reputation. Accordingly, I am requesting the following: Provision of a comparable loaner vehicle immediately, or full reimbursement for a rental vehicle retroactive to the date the truck became inoperable; Compensation for loss of transportation and impact on life. If GM cannot resolve the defect in a timely manner, a full repurchase or replacement of the vehicle under federal warranty law.

I was driving and entering the highway the truck lost power and acceleration was very slow, the engine fan runs 100% of the time, the check engine light comes on.

Engine has had recall and still no remedy for it. Paint is chipping off and back locks stopped workingp

While driving on the freeway, my truck suddenly experienced a severe and unexpected downshift into first gear at highway speeds. Dashboard warning lights immediately illuminated, indicating multiple system faults. I was able to safely pull over and shift the vehicle into park. However, after doing so, the truck completely refused to engage drive or any other gear. This abrupt and uncommanded downshift posed a serious safety risk, not only to myself but to other drivers, due to the potential for loss of vehicle control. The vehicle had to be towed from the scene. It has now been at the dealership for over two and a half months, with no clear timeline for repair or resolution. This incident raises major concerns about the reliability and safety of the transmission system, particularly under high-speed conditions.

The dealer is telling me there is a faulty engine coolant, flow control valve on this vehicle and multiple other people are having the same issue. The part is on backorder and takes months to arrive. They are telling me I can drive the vehicle, but it becomes a safety issue because the engine thinks it is overheating And goes into reduced acceleration mode, which can impact safely driving the vehicle. Pulling out in traffic and not being able to accelerate can be extremely dangerous.

The coolant control valve is defective and the part is on back order with GM and dealer can’t tell me when part will be available because General Motors doesn’t know. Dealer has had my vehicle for three weeks and because of GM can’t tell me anything new.

Tailgate automatically opens while driving or in park tailgate fell down on its own and hit garage door causing a scratch scrape of paint vehicle only has 46000 miles this part should not have gone bad already and why was this year not on the recall should not have to pay for part and labor on a 3 yr old truck bad business... Onstar module went bad GMC truck only 3 yrs old should not have to pay for part and labor and installation on a new module this failure should be covered by gm as it there fualty part on a new vehicle bad business

GMC has failed to offer a solution to this major engine defect. In talking to two dealerships they are unable to perform any tests at this time that would in fact identify the engine as defective. We hear a knocking lifter but GMC has not acted in a timely manner I called the GMC line (Reggie) and was told there is no remedy and no known information as to when a remedy will be available. I even told one dealership that GMC had backed out of changing the oil viscosity because it had made problems worse.

The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the vehicle started to lose automotive power and independently decelerated. Additionally, there was a knocking sound coming from the engine. After stopping the vehicle, the vehicle stalled, and failed to restart. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 96,000. VIN tool confirms parts not available.

While driving on the highway at 75mph, the engine stopped responding to the cruise control speed it was set to. The vehicle started to slowly lose speed and the shifting was not normal causing the engine to rev from below 2000 RPMs to about 3500 RPMs, at this point the engine stopped producing power, the transmission was shifted to Neutral by itself, and the check engine light illuminated. While I was able to move to the shoulder and put my hazard lights on, this could've caused an accident in a more congested area. No one was harmed or any accidents occurred. The truck would no longer start, at this point GMC ONStar was called and they provided a tow truck to the nearest GMC dealership. While waiting for the tow truck, I decided to read the codes for the check engine light, P0016 and P0011 codes were populated. The codes were provided to the dealership. The dealership has since then confirmed the engine is seized and a new one will need to be installed. Model of the engine is the GM 6.2L, which currently has an open recall against it for the crankshaft manufacturing defects.