2023 GMC SIERRA 1500 Complaints
View complaints related to 2023 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2023 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 GMC SIERRA 1500- Leona Valley, CA
Engine has seized twice, completely shutting down without electrical power or brakes. The vehicle also shut down in an intersection (no power, brakes, flashers). I was able to pull to the side on the 2 engine seizures but not during the electrical shutdown at the intersection in the turn lane. The engine was replaced the first time by Quality GMC in Albuquerque, NM. The 2nd engine is being replaced by Diamond GMC in Palmdale, CA. Warning lamps on the 1st engine seizure was tire pressure warning. The electrical shutdown was forward collision warning, emergency braking, etc. The 2nd engine seizure said something about engine needed to be restarted.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Renton, WA
Was going up a hill and all of the sudden the engine stopped, the truck coasted to the edge of the road. A message came on saying 'Press start to reset engine.' Doing so did nothing. The truck ended up having to be towed to a dealer. They were not able to turn the engine over by hand and ended up diagnosing the engine as a seized from a failed bearing. They ended up replacing the entire engine with a new identical one. They have not been able to tell me if the new engine is in the same engine group that I could experience the same thing a second time.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Fresno, CA
Tailgate opened while in park.closed garage door.Came back out to leave and garage door got caught on tailgate that had released open on its own causing body damage.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- COCONUT CREEK, FL
While towing my boat to the Florida Keys, I encountered a series of mechanical issues on Interstate 75. The engine’s exhaust became excessively loud, causing the engine to abruptly shut off. Despite successfully maneuvering into the safety lane, I was unable to restart the engine. I promptly contacted the dealership, which dispatched a tow truck to my location. However, the tow truck driver was unable to put the vehicle in neutral gear. Subsequently, I reached out to GMC, which informed me that the tow truck required a flatbed for transportation. I waited another two hours for a flatbed truck to tow the vehicle to the dealership. A few days later, I received notification that my engine had seized, necessitating an engine replacement. The dealership informed me that the 6.2-liter engine was experiencing a national backorder. I had purchased this used vehicle less than a month prior and had not yet made my initial payment. Consequently, I find myself without a vehicle. The dealership has been unable to provide an accurate timeline for the repair to be completed.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Pawtucket, RI
Complete engine failure while driving at highway speeds which put me and my family in dangerous risk of injury or death. The dealer confirmed the engine failure and needs engine replacement. The engine failed with no warning which only had 8700 miles.
Source: NHTSA WEB SITE -
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2023 GMC SIERRA 1500- East palatka, FL
Transmission locking up Was never notified about recall and my truck was never put on recall list they have gas lighted me and others with 23 models having same known issues Yes it is stuck at the dealer waiting on back ordered part but they arent aloud to inspect the gears in the transmission due to only replacing the control module Prior to this i had other failures between fuel control module to def fluid tank to shortened wire harness all of this issues make the vehicle go crazy between acceleration/ hard and no shifting which is a danger to drive and then there will be more wear and tear on other components that arent being addressed
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Lubbock, TX
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the “Service Transmission Now” warning light illuminated. Additionally, the contact stated that the warning light and a message indicated that the transmission would stop shifting soon. The vehicle was taken to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,230.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC SIERRA 1500- Princeton, MN
4-5-25 Going 65 mph truck shut off for no reason. Dash message stated “press button to restart” I managed to pull over on side of road and place in park and restarted. Drove home and Chevy dealer service was closed. 4-7-25 Called in morning to get truck into service. 4-8-25 Service advisor called and stated No dash lights no codes . I explained that it was scary to have truck shutoff with no reason.i also stated that truck lurches and auto stop sounds wierd. Dealership Said tech was going to investigate further. I got a call next day 4-9-25 Service advisor said the main bearings bad and tech recreated problem and that motor was blown and need to order new from Michigan . Service advisor said he ordered engine and that it was known issue and covered under warranty. I asked how long he would have truck and he stated NO ETA. Truck engine seized during tech driving to reproduce my issue.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Flint, TX
Turned onto highway. Got up to about 60 miles per hour. After a couple minutes the truck lost all power. Was pressing gas and noticed speed declining. Looked at dash and noticed rpm decreasing. All lights were off in the dash. I let the truck coast to the edge of the highway. Attempted to jump start and replace battery and nothing happened. Had it towed to a mechanic who said the motor was seized up.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Meridian, ID
My wife and I were traveling westbound on [XXX] just outside of Durkee Oregon, when while going up a hill with Cruse set to 72, the truck began to slow down drastically. When I looked down I was then going 60 and showing down fast. I was able to get to the side of the road and then the truck stopped, it shut off. At that point the truck has not be back on. It would not turn on and Onstar reported that there is an issue with the Engine and transmission. No warning lights came on until we stopped. Then the Engine light was on and the truck said that it was overheating but the oil temps were normal. I feel lucky that there was not much traffic. My wife and I were on the side of the road for 2 hours at dusk and in the dark with 65+ MPH traffic zooming by. Also had a impossible time tracking down a rental call just to continue to my wife's grandmother's funeral service. I just talked with the dealer and they will not have a diagnoses for me until late tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE