2013 GMC SIERRA 1500 Complaints

Unknown. There is a recall on this vehicle according to this website and the manufacturer has never contacted us about it.

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Passenger side leaf spring "failed"- the middle "stiffener" rear section broke off/ fell to the road (see picture below with leaf spring removed). Fortunately, I was turning into side street doing about 15mph negating any safety issues- things could have been much different if at highway speeds. The truck had some significant miles (125k) but they were 95% highway miles though I do considerable highway miles with "treated" roads over Washington state passes. Vehicle was repaired by Haselwood GMC/Chev Dealership in Bremerton, Wa. on 5/25/22. Maintenance/Repair supervisor chalked it up to routine wear and tear.

The upper part of the dashboard has progressively cracked and creating hazardous plastic pieces that are potentially dangerous in a crash. This cracking started to occur shortly after purchasing the vehicle in 2016.

The contact owns a 2013 GMC Sierra 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that prior to having his vehicle repaired, he had not experienced any failure with his vehicle. The contact stated that once he picked up the vehicle, he noticed that there was a crack on the passenger’s side dashboard where the air bag was replaced. The vehicle was taken back to the dealer and the contact was informed that the dealer was not liable for any damages to the dashboard. The contact stated that the dealer provided a letter from the manufacturer which stated that the dealer nor manufacturer was responsible for any damages done in the process of completing the recall. The contact stated that his vehicle was in perfect condition prior to the repair and felt that the air bag was now unsafe. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2013 GMC Sierra 1500. The contact stated while driving 55 MPH, there was an abnormal audible ringing inside the vehicle. Additionally, the “Service Trailer Brakes” message was displayed on the instrument panel. The contact pulled over and waited for several minutes before driving to his destination. The contact stated that the failure was intermittent. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the chassis electronic control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

WHEN THE DEALERSHIP INSTALLED THE PASSENGER AIRBAG DUE TO A RECALL THE DASH CRACKED WHILE THEY WERE WORKING ON THE TRUCK

The interior and exterior door handles broke on both doors on my 2013 GMC SIERRA truck. There was no warnings and my safety was at risk because the only way to enter or exit the vehicle is to crawl out the window.

I am a mechanic by trade and I noticed on 10/28/21 that gas was leaking from my truck's fuel pump. So I ordered a new fuel pump and prepared to install it last weekend. After removing the fuel tank it became obvious that I had a more serious problem with my truck. First, the fuel leak was from a rusted out fuel pump pressure line (on the actual fuel pump). This, in and of itself could have caused a fire as it was probably spraying gas directly onto the muffler! But then I find something much worse...the Fuel Tank Support Bar was completely rotted out! The Fuel Tank Support bar is part of the frame that hold the gas tank in place!! I guess I should be happy that it had a gas leak because if it hadn’t, the gas tank could have easily fallen out while I was driving it & could have killed both my wife & I! The truck is only 8 years old and I was shocked to see it in this condition. I have worked on cars that are over 30 years old and I have never seen this kind of rot on a frame! I purchased the truck in 2016 and I'm still making monthly payments on it! I would like to know what GMC is going to do to repair this! I have called the Dealership that I purchased it from but they were of no help. I anxiously await your reply! Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.