2021 GMC SIERRA 1500 Complaints

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 75 MPH, the vehicle lost automotive power. The contact pulled over onto the side of the road, and upon parking on the side of the road, the message "Shift to Neutral" was displayed. The contact shifted into neutral, and the vehicle was restarted. The vehicle was taken to a local dealer, and was diagnosed, and the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,453.

El motor de mi camioneta falló por completo empezó a hacerle unos ruidos muy fuertes dentro del motor con solo 80,000 millas es del 2021 la compré el año pasado no llegó ni un año de uso una camioneta que supuestamente era muy buenas Estaba en el momento de lo sucedido estaba con mi mujer y mi hijo en el auto regresábamos de un restaurante acá en Miami y la camioneta se paró de pronto La camioneta fue inspeccionada por la garantía extendida la cual no asumió la reparación Luego del problema si salieron luces amarillas y rojas en la pantalla de mi camioneta

In February of 2025 my check engine light came on while i was at work. Went to the local auto zone to have the code read and it. Right after that i drove straight to Gay Family Auto. along the way there was a jolt followed by a stall The car behind me nearly re ended me. i made it to the dealership after inspection i was told i blew a rod and had metal shavings due to an engine failure. Up to this point i had no indication of any issues or dash board warnings. i was told i needed to provide all prof of oil changes which i did. after two months i get my truck back from GMC with a new motor. The new motor is now under recall for doing the exact same thing as my old motor. GM basically took out a faulty motor replaced it with a new one in hopes nothing happens. I reached out to GM and they told me to take it to a dealership for inspection. The dealership told me they wont touch it til GMC sends a solution. im currently driving a truck that could possiably fail again

The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.

While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with several unknown warning lights illuminated. The vehicle was able to restart but went into LIMP Mode. The vehicle was towed to the dealer, where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.

I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving vehicle on freeway at normal speeds and the vehicle lost propulsion. Engine was off and vehicle said to shift to neutral and restart. I was able to exit the freeway safely (barely) to the median. Vehicle would not restart. It has the L87 engine which is under recall. Vehicle is at dealership submitted under the recall. I am being told there is "no remedy" and "no parts" and given no timeframe for any fix to be completed. I am still liable for the payments, insurance and this is our only vehicle in a single father of three family.

The vehicle will crank and not start. Dealership said they cannot replicate the fault. Same problem occurred after with dealership not helping. I am a US Soldier currently stationed in Germany and continue to have the same problem every 2months. It will crank and not start. The truck will start on the second attempt after cranking for about 20seconds. The continued issue can permanently damage expensive repair parts that I will not be able to afford. I know I am not the only one with the same issue as I have talked to others and have no solution for this.

My vehicle suddenly stopped working in the middle of an intersection. A screen notification prompted me to restart it, so I pulled over safely, as there were no other vehicles nearby. However, I worry about the potential danger if this had happened on a freeway. After waiting, I tried restarting the vehicle, but it still wouldn’t work. The next day, I received an email from Carfax about an open recall for my vehicle due to engine issues, matching the symptoms I was experiencing. I scheduled an appointment for 4/28, and had the vehicle towed to Elk Grove Buick GMC. At GMC, they couldn’t offer immediate solutions, needing to diagnose the vehicle first. This process took about four days. During this time, I was advised to contact GM, as the vehicle was affected by the recall. I submitted a case to GM on April 28th, requesting compensation for a rental or loaner vehicle, a truck for my business needs. Without it, my business operations would suffer, leading to revenue loss. The dealership’s diagnosis found the engine seized due to a failed bearing. GM contacted me about the recall, initially mentioning the lemon law and a potential buyback, which I hadn’t considered. After I expressed a desire to repair the vehicle, they contacted the dealership for more information. GM later clarified that the vehicle wasn’t covered under the recall, citing the cause and symptoms as not meeting the recall’s criteria. This seems contradictory, as a failed engine doesn’t necessarily contradict the recall. GM stated they couldn’t provide a remedy, leaving me responsible for repair costs, and noted my vehicle’s 70,000 miles exceeded the power train warranty. Recall claims dealerships will inspect and, if necessary, repair or replace the engine. It’s confusing why my vehicle isn’t covered for repairs or assistance under this recall despite the engine failure. What is the law in terms of warranty as I was under the impression that warranty status is irrelevant in an active recall vehicle.