2023 GMC SIERRA 1500 Complaints

The electronic tailgate randomly opens on it's own/fails and opens when it has not been pushed to open. The vehicle is available for inspection. The tailgate opens randomly and can be unknown that it is open. No warning of it at all. It has happened multiple times, the most recent being today 4/7/2025. I know that a recall has happened with other models for this exact same issue.

The system that is not working properly is the transmission. It is available for inspection upon request. The safety of the vehicle, and myself, was put at risk because the transmission (once warmed up / at least 30-60 minutes of driving takes place) downshifts hard, making a clunking noise, and has at worst given the vehicle a rough nudge/jolt forward upon downshifting particularly from 2nd to 1st gear (it is a 10 speed transmission). This issue, when it occurs, will require me (the driver) to apply extra force to the brake pedal due to the rough downshift / jolt upon shift. The issue is exacerbated when quickly stopping the vehicle causing the transmission to downshift more rapidly. The vehicle's transmission flaws, of which this happens to be one of them, were being looked into at a certified repair facility (dealership). After the vehicle was in their possession 3 days, they informed me that they could not replicated or reproduce the issue. I informed and reminded the following: (1) the vehicle has to be warm and operated for I would state at least 30-60 minutes of driving before the issue arises (2) I have recorded videos of the problematic sounds of the transmission. (3) I am willing to go for a test drive to try to replicate the issue with dealership staff, but the issue is infrequent and the vehicle must be warmed-up and/or driven more than the typical "test drive" for the issue to be observed. The vehicle component has been inspected by a certified repair facility (dealership), but not directly by a manufacturer's direct representative, police, insurance representatives, or others. The transmission is also problematic in another way (rattling at low rpm's during upshift), but pertaining to safety the downshift is most concerning as described above. There were/are no warning lamps or messages. The symptoms of the problem pertaining to the transmission began occurring around 11,800-12,000 miles in my estimation.

The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle experienced a loss of motive power. The contact shifted to neutral(N) and was able to restart the vehicle. Additionally, the contact stated that while driving 55 MPH and pulling an unloaded trailer, the vehicle suddenly stalled. A message advising the contact to shift to neutral(N) and to attempt to start the vehicle was displayed; however, the vehicle failed to restart as intended. The contact was still able to use the power brakes and the power steering, which allowed the contact to pull over in a safe area. The vehicle was towed to the dealer, where it was diagnosed that the presence of copper filings in the oil had caused the engine to run roughly. The dealer determined that the engine needed to be replaced; however, the part was not available. Additionally, the average waiting period for an engine was approximately 6 months. The vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was 33,000.

I was driving on the interstate when my vehicle’s display indicated that I needed to press start and that is when I noticed the engine was not running. I had to quickly pull over moving three car lanes all while coasting and I came to a stop. I tried multiple times to restart but the engine would not restart. I still had electrical power and turned on my hazard lights and called for a tow truck.

Transmission failure upon acceleration through intersection. Engine high revved went into Low Power Mode. Was lucky to not be rear ended with sudden loss of acceleration. Truck would also not go above 40 safely.

Rear axle locked up driving down the interstate at 65mph. Had I been towing, the incident could very well have caused an accident. Truck taken to dealer and was inspected. Gave an error code of P0747. Per the dealer it was caused by a faulty valve body in the transmission. Part is on back order for months to get fixed. Truck is not drivable as it will not go out of 5th gear. Was told that the problem was found in many models from 2020-2024.

While driving my truck shut off and went into neutral. Truck restarted after cranking for a long time. Did the same thing within a mile and then started making knocking noises, turned off and would not restart. Completely dead on the road. Truck was towed to nearest dealership.

Driving at night on non-marked rural road at approximately 40 mph when the motor quit. I was going slight downslope and didn’t know until the Push button to start message came up. I coasted to a stop in the road and when push button to restart the lights went out and no movement of engine. Even though the lights came back on when button was pushed again nothing seemed to respond. Emergency flashers and radio did work. Transmission selector would not go to neutral to allow movement from the road. I called wrecker service and set in the truck for about a hour waiting and nervous about someone hitting me from behind as it was a dangerous spot just around a corner. The wrecker could not get the truck in neutral after several attempts ended up dragging the truck to get it loaded. Since I was within a mile from my home and it was midnight on Saturday I had him take it to my home. Monday I called Thompson GMC and wrecker came took it in to the dealership in Springfield MO. Tuesday 8:30 am I received a text from service saying that it was going to have to have a new motor as it was completely full of metal shavings. The replacement 6.2 engines were on backorder and they didn’t know when they could expect them. I was shocked as I had not had any trouble and really liked my truck to this point. I tried to get dealership to trade for another truck but they didn’t seem to want to wait for the engine either and would not give much for trade on a 18 month old truck. Obviously, this is a frustrating position as the truck is a huge part of my life. In the last few days I have found that GM has known of the problem for some time and they don’t have a remedy for me to recover my investment in their faulty product. I saw on internet where NHTSA had more than a 1000 complaints so I decided to add mine. You can bet that their are many many more that have been repaired before the motors went on backorder that are not reported. GM needs to step up NOW!

While driving home from work, my engine, with only 20k miles on it, started to make noise. I immediately got off the highway at the next exit and as soon as I came to a stop the engine noise got even louder and the vehicle shut off. Was able to barely get it started but managed to get it off the road before it died again. Had it towed to my GMC dealership and have been advised that the engine is done and needs to be replaced. Seems to be a very common occurrence on GM vehicles with the 6.2 engine. Won’t have the truck back for minimum 6 weeks but still have to continue to make my $1000 payment for a truck with no working motor due to factory issues.

The motor quit while traveling on the highway. There were no warning signs. No noises, lights, smoke, smell, etc. It just quit. I was able to steer closer to the side of the road while it coasted to a stop, but it was difficult. After the vehicle coasted to a stop and it would not restart. The electronics appeared to work (radio, signals, lights) but found that they would not turn off. It has been confirmed that the engine has completely failed by the dealer. No traffic was affected, but it could have been.