2017 GMC SIERRA 1500 Complaints

TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROBERTSON'S GMC TRUCK AT (508) 273-2935 LOCATED ON 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE WITHOUT NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 648.

DURING NIGHT OPERATION WITH THE INSTRUMENT CLUSTER ADJUSTED TO PROPER BRIGHTNESS THE INTELLILINK SCREEN IS DANGEROUSLY BRIGHT. THE INTELLILINK SCREEN DOES NOT HAVE AN INDEPENDENT BRIGHTNESS CONTROL FROM THE DIMMER. WHEN SET TO OFF IN AN ATTEMPT TO MITIGATE THE PROBLEM, THE INTELLILINK SCREEN REACTIVATES WITH SUBSYSTEM ADJUSTMENT, E.G. TEMPERATURE ADJUSTMENT, ABSOLUTELY DESTROYING NIGHT VISION OF THE DRIVER. IF ADJUSTING THE BRIGHTNESS LEVEL TO ACCEPTABLE FOR THE CENTER CONSOLE LIGHTING AND INTELLILINK THE INSTRUMENT CLUSTER IS SO DIM THAT IT REQUIRES UNSAFE LEVELS OF DRIVER ATTENTION TO PROCESS THE DIMLY LIT INFORMATION. IN ADDITION THE BACKUP CAMERA IS ALSO TOO BRIGHT AS WELL IN REVERSE CAUSING A DISTRACTION. GM CUSTOMER SUPPORT WAS NOTIFIED AND CONFIRMED THIS WAS AS DESIGNED WITHOUT A DIMMER AND THEY WILL FILE A COMPLAINT AS PER MY REQUEST.

THE TRANSMISSION FROM 1-2 GEAR AND DOWN SHIFT FROM 2-1 GEAR. SHIFTS VERY HARD AT TIMES.

LOUD CLUNKING SOUND WHEN TURNING AT LOW SPEEDS. STIFF, DIFFICULT TO TURN. HAZARDOUS.

THE PASSENGER SIDE DOOR STRIKERS (BOTH FRONT AND REAR) WERE NOT TORQUED PROPERLY. THE BOLTS SEEM TO HAVE BEEN HAND TIGHTENED ONLY, AND APPEAR TO BE SLOWLY BACKING OUT FURTHER. IF LEFT AS IS, I BELIEVE THE STRIKER WOULD EVENTUALLY BECOME SEPARATED FROM THE VEHICLE BODY, ALLOWING THE DOORS TO OPEN UNEXPECTEDLY. THE ONLY SYMPTOMS OF THE ISSUE WERE: A SLIGHTLY LOUDER RELEASE/CLICK FROM THE DOOR WHEN OPENING (WHEN COMPARED TO DRIVERS SIDE DOORS THAT APPEAR TO BE TORQUED CORRECTLY), DOORS SEEMED TO BE HARDER TO LATCH WHEN CLOSING (HAD TO PULL A LITTLE HARDER THAN DRIVERS DOORS), AND OCCASIONAL COMPLAINTS OF ROAD NOISE FROM PASSENGERS.

UNINTENDED ACCELERATION WHEN SLOWING DOWN TO COME TO A STOP THE VEHICLE WILL OCCASIONALLY ENGAGE A LOWER GEAR VERY SUDDENLY AND LURCH FORWARD. THE RESULTING FORCE IS ENOUGH TO OVERPOWER THE BRAKING EFFORT BEING PROVIDED BY THE DRIVER AND THE VEHICLE WILL MOVE FORWARD SEVERAL FEET BEFORE THE DRIVER CAN REACT AND APPLY MORE BRAKING FORCE TO STOP THE VEHICLE. THE ISSUE OCCURS RANDOMLY AND INFREQUENTLY AT VERY SLOW SPEEDS (5-10MPH). THERE HAVE BEEN SEVERAL OCCASIONS WHERE IVE BEEN BRAKING TO STOP AT A STOP LIGHT AND BEEN FORCED INTO THE MIDDLE OF AN INTERSECTION. IM CONCERNED THE ISSUE COULD CAUSE THE VEHICLE TO STRIKE THE CAR IN FRONT OF IT OR A PEDESTRIAN CROSSING IN FRONT OF THE VEHICLE AS IT STOPS FOR A CROSSWALK. MULTIPLE UNSUCCESSFUL REPAIR ATTEMPTS HAVE BEEN MADE BY THE DEALER. I ATTEMPTED TO FORCE THE MANUFACTURER TO BUY THE VEHICLE BACK FROM ME THROUGH THE MASSACHUSETTS LEMON LAW AND SINCE THAT TIME THEY HAVE DENIED THE EXISTENCE OF A PROBLEM. I HAVE SEEN SEVERAL INSTANCES ONLINE WHERE CONSUMERS WITH THE IDENTICAL VEHICLE (ALL WITH THE 8 SPEED TRANSMISSION) COMPLAINED OF THE SAME PROBLEM.

WAS STOPPED AT STOP LIGHT,WITH FOOT ON THE BRAKE. STARTED ROLLING FORWARD AND HAD TO PRESS HARDER ON THE BRAKE. WHEN HOLDING FOOT ON BRAKE PEDAL AND IN GEAR PEDAL SLOWLY MOVES DOWN TO THE FLOOR. TOOK VEHICLE TO DEALER WHO WAS LUCKILY CLOSE BY. THEY TESTED TRUCK BRAKE'S AND FOUND THE SAME THING. THEY KEPT TRUCK, AND REPAIRED THE NEXT DAY. MASTER CYLINDER WAS BAD. THEY BELIEVE THAT A SEAL MAY HAVE A CRACK,OR A NICK IN IT, ALLOWING PRESSURE TO RELEASE. THE DEALER SAID MORE THAN LIKELY GM WILL ASK FOR PART TO EXAMINE IT, SO THEY CAN'T TAKE IT APART. TRUCK HAD 3173 MILE'S ON IT.

TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED AFTER A COMPLETE STOP. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS INCREASED. WHEN SHIFTING FROM SECOND TO FIRST GEAR, THE TRANSMISSION SHIFTED INTO FIRST GEAR WITH EXTREME FORCE AND CAUSED THE VEHICLE TO ABRUPTLY ACCELERATE. THE CONTACT HAD TO ENGAGE THE BRAKE PEDAL WITH FORCE TO AVOID A CRASH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO WALSH CHEVY BUICK GMC (2330 NORTH BLOOMINGTON STREET, STREATOR, IL, 61364 815-673-4333) WHERE THE TRANSMISSION SYSTEM WAS REPROGRAMMED TWICE AND THE ELECTRONIC CONTROL MODULE WAS REPLACED. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112. UPDATED 08/30/17*LJ *CN

I WAS TOWING A TRAILER FOR APPROX: 5 MILES WHEN I NOTICE A STRANGE ODOR AND I PULLED OVER AND REALIZED THE TRUCK HAD CAUGHT ON FIRE BY IT SELF AND POLICE AND GOOD SAMARITIN TRIED TO PUT IT OUT BUT WAS NOT SUCCESSFUL . HENCE THE TRUCK AND TRAILER WERE A TOTAL LOSS ALONG WITH $ 750 WORTH HAND TOOLS. ( TRAILER WORTH APPROX: $12,500) I WAS ON A TWO LANE ROAD SPEED 40 (IT WAS A RENTAL TRUCK)

MY NEW 2017 GMC SIERRA VIBRATES BADLY AT ALL SPEEDS ABOVE 40 MPH. THE SHAKE IN THE STEERING WHEEL CAUSES MY HANDS TO GO NUMB AND IS A SAFETY ISSUE. I HAVE INFORMED GM OF THIS AND HAD IT REPAIRED 3 TIMES. THIS DIDN'T CORRECT THE ISSUE AND GM IS STATING THE VEHICLE IS "OPERATING AS DESIGNED" AND WILL NOT DO ANY FURTHER REPAIRS. IT IS HARD TO BELIEVE THAT IN THIS DAY AND AGE A VEHICLE IS DESIGNED TO HAVE A CONSTANT VIBRATION. THIS ISSUE HAS BEEN GOING ON SINCE MODEL YEAR 2014 AND GM WILL NOT ACKNOWLEDGE OR CORRECT THE ISSUE. IT IS GOING TO TAKE SOMEONE'S SERIOUS BODILY INJURY OR DEATH FOR THEM TO LOOK INTO THE PROBLEM. PLEASE OPEN AN INVESTIGATION INTO ALL GM HALF TON TRUCKS FROM MODEL YEAR 2014 THROUGH 2017.