2023 GMC SIERRA 1500 Complaints
View complaints related to 2023 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2023 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2023 GMC SIERRA 1500- Van Alstyne, TX
The transmission failed as I as was turning on to a highway. It seemed like it was rapidly shifting between two gears, but I could not accelerate for several seconds and had to immediately pull over into the ditch to avoid a high speed collision. I took it to the shop the next day. The transmission valve body failed, which appears to be a common issue as I've researched incidents like this online. The part was on backorder. Once it arrived at the dealership, the replacement valve body immediately failed again. Now a 3rd valve body is on backorder with no ETA. I've been without my truck for over a month now with no end in site, and I do not have confidence that a 3rd replacement is going to provide a proper and long lasting fix.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- FLAGSTAFF, AZ
On May 5, 2024, while driving my 2023 GMC Sierra truck on HWY 40 near Holbrook, AZ, the tailgate lowered un-commanded twice while driving. I called GMC and they told me that my vin is not included in the recall. There is a recall for this exact problem however GMC said it is only for GMCC truck built at a specific plant. This happened twice and did significant damage to my tailgate.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Myrtle Beach, SC
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Trevor, WI
The bed tailgate will come down on its own. There is no warning or message to indicate the tailgate is down. This has happened at least 6 times in the past 6 months. The dealer is aware and some models have had a recall but I have not gotten one yet. The danger is something coming out of the bed while driving down the road, which happened to me and lost a crate with trailer ball hitch and straps. I don't know if it caused an issue because i don't know when or where it fell out. Googling this shows it is happening a lot. Very dangerous and some sort of correction or warning.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Los Angeles, CA
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2023 GMC SIERRA 1500- Punta Gorda, FL
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- CLARKSVILLE , TN
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Wichita, KS
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC SIERRA 1500- Croswell, MI
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Poway, CA
I purchased a 2023 GMC Sierra 1500 Denali trading in the same 2022 version [XXX]. I would find the tailgate down after stopping. It became habit to make sure the tailgate was latched. Unfortunately, while pulling a trailer, the tailgate opened again while driving causing me to have to replace the top portion of the multipro tailgate. The new tailgate would be damaged a second time despite my efforts, but traded it in for the 2023 as it was. This continued but more often with the 2023. Two weeks ago I was pulling my trailer driving from San Diego to Las Vegas and we were flagged down by another car on [XXX], and we realized the tailgate had opened. We were thankful he did because had anything fallen out, we were super concerned it could cause havoc with the traffic that followed. We put a bungy cord on it. The next morning driving the trailer 4 blocks but knowing we would make a u-turn, and a sharp right turn, I opened the tonneau cover so I could clearly see the tailgate, I was pulling the trailer, and I had my eye in the rear view mirror. Lo and behold, the light turned green, I paid attention to traffic, and I made the uturn. I felt the tailgate being crushed. This time, it took out the entire tailgate, and caused moderate damage to what was also crushed on my trailer. The notion that these tailgates are not opening while driving is simply not true. I have experienced this not once, but twice. As if this cannot get worse, GM tells me my truck is not part of this recall. They so far have refused to give me the "fix" for it so I can fix on my own dime. And on top of that, my body shop told me the tailgate replacement is on back order for months with no idea when production for these will catch up. This one will cost $3300, my trailer $800, and the 2022 truck about $2800.00. Besides the obvious cost and aggravation, the bottom line is that it is a safety issue for other drivers. I am concerned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Source: NHTSA WEB SITE