2014 GMC SIERRA 1500 Complaints

THE HEADLIGHTS ARE SO POOR THAT IT FEELS DANGEROUS TO DRIVE AT NIGHT. ON TOP OF THAT, WHEN IT'S RAINING AT NIGHT, I TRY TO AVOID THE ROADS.

MY TRUCK ONLY HAS 50000 MILES AND THE AIR CONDITIONER NO LONGER BLOWS COLD AIR. I RECHARGED THEY AC SYSTEM AN TWO MONTHS LATER IT AGAIN ONLY BLOWS WARM AIR. DID RESEARCH AND NUMEROUS OWNERS OF THIS VEHICLE ARE HAVING THE SAME ISSUE. SOME HAVE HAD IT REPAIRED AND IT HAS BEEN IDENTIFIED AS A FAULTY WELD AT THE COMPRESSOR. A MANUFACTURER DEFECT THAT GM REFUSES TO REPAIR.

AIR CONDITIONING SYSTEM FAILURE. APPROXIMATELY 50,000 MILES. AIR CONDITIONER BLOWS HOT AIR.

THE AC CONDENSER WAS LEAKING, WHICH MADE THE AC BLOW HOT AIR. AFTER MUCH RESEARCH, THIS HAS BEEN AN ONGOING, AND KNOWN, ISSUE THAT HAS NOT BEEN ADDRESSED. MANY INDIVIDUALS HAVE BEEN TAKEN ADVANTAGE OF MONETARILY (ME JUST YESTERDAY) BECAUSE OF THIS ISSUE, AND NEEDS TO BE RECALLED. I JUST HAD HIP SURGERY, AND THE COST OF REPAIR REALLY PUT A FINANCIAL STRAIN ON ME. I LIVE IN TEXAS, AND NO AC IS NOT AN OPTION.

2014-2015 GMC SIERRAS WERE PRODUCED WITH A KNOWN FAULTY A/C CONDENSER WITH A BAD WELD THAT CAUSES AN A/C SYSTEM LEAK REQUIRING REPLACEMENT. THERE HAS BEEN AN OVERWHELMING FAILURE OF THE PRODUCT ACROSS THE COUNTRY, SO BAD TO EVEN MAKE NBC NEWS. GM BECAME AWARE OF THIS ISSUE AND SENT NEW (PROPERLY PRODUCED) CONDENSERS TO THEIR PRODUCTION LINES FIRST, LEAVING HUNDREDS OF GMC OWNERS WITHOUT A/C OVER THE SUMMER. THEY PUT OUT A "SPECIAL RECALL" ON A VERY SMALL NUMBER OF VINS SAYING IT "MAY" HAPPEN IN OTHER VINS. THERE IS AN OVERWHELMING VOLUME OF COMPLAINTS ONLINE (TO INCLUDE MYSELF) TO WHERE GM IS ACKNOWLEDGING THIS ISSUE BUT REFUSING TO COVER THE REPLACEMENT COST OF THEIR FAULTY PART FOR HUNDREDS OF OWNERS HAVING THIS ISSUE. THE REPLACEMENT COST OF THIS FAULTY PART FOR MY VEHICLE WAS $1,338.61 AT THE GMC DEALERSHIP. I'VE CALLED GMC AND THEIR RESPONSE WAS: "IT MAY HAPPEN WITH MY VIN BUT THEY WILL NOT COVER THE REPLACEMENT" EVEN THOUGH I HAVE CONFIRMED THAT THIS WAS IN FACT THE ISSUE WITH MY VEHICLE AS WELL AS HUNDREDS OF OTHER OWNERS ACROSS THE COUNTRY. SEE MANY LINKS TO THIS ISSUE BELOW: HTTPS://WWW.NBCCHICAGO.COM/NEWS/LOCAL/GM-AIR-CONDITIONING-RESPONDS-439572983.HTML HTTPS://WWW.CONSUMERCLASSLAWYERSBLOG.COM/2017/08/01/BUNCH-HOT-AIR-AC-GMC-CHEVY-TRUCKS-SIMPLY-NOT-WORK/ HTTP://WWW.RADIATORHELPLINE.COM/2017/06/2014-2017-CHEVY-GM-CONDENSER-WIDESPREAD-FAILURE.HTML HTTP://WWW.SILVERADOSIERRA.COM/CLIMATE-CONTROL/2014-SILVERADO-AC-NOT-BLOWING-COLD-T414162.HTML HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/191160-2014-SIERRA-AC-LEAKING/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/200888-AC-CONDENSER/ HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_CONDENSOR_LEAKING.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/GMC/SIERRA_1500/2014/AC_HEATER/AC_NOT_WORKING.SHTML HTTPS://WWW.TORQUENEWS.COM/3768/OWNERS-2014-CHEVROLET-SILVERADOS-ARE-FURIOUS-THEY-CANT-GET-THEIR-AC-FIXED

I TEMPORARILY HAD NO CONTROL OVER THE VEHICLE CAUSING ME TO HAVE AN ACCIDENT. WHILE DRIVING DOWN A RESIDENTIAL STREET APPROACHING A STOP SIGN INTERSECTION I MERGED INTO THE CENTER OF ST TO PASS A TRASHCAN AND IN THE PROCESS OF RETURNING TO MY CORRECT POSITION ON THE ROAD I SUDDENLY HAD NO STEERING. PANICKING FROM THE LOSS I PRESSED MY BRAKES AN ATTEMPT TO BRING VEHICLE TO A STOP BUT WAS UNSUCCESSFUL BECAUSE THE TIRES BEGAN A SLIDE ONCE NOTICING THE TRACTION LOSS I PROCEEDED TO RELEASE BRAKES AND REAPPLY IN HOPES OF GAINING TRACTION THE BRIEF RELIEF FROM BRAKES CAUSED THE VEHICLE TO REGAIN TRACTION AND WHILE I STILL HAVE NO CONTROL OVER STEERING, THE VEHICLE JERKS TOWARDS THE RIGHT SIDE OF THE ROAD AND THE BRAKES BEING REAPPLIED THE VEHICLE CONTINUES TO SLIDE OFF PAVEMENT MAKING CONTACT WITH STOP SIGN AND TELEPHONE POLE.

MY HUSBAND AND I WERE DRIVING ON HIGHWAY 1 JUST PAST MONTARA BEACH. IT WAS AROUND 7:30 PM AND ALREADY DARK. WE WERE GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN, BOTH HEADLIGHTS SHUT OFF ON ITS OWN. WE WERE APPROACHING AN EXTREMELY CURVY STRETCH OF ROAD ALONG OCEAN CLIFFS AND THERE WAS NOWHERE TO PULL OVER. THE SYMBOL ON THE DASH WAS LIT UP SAYING THAT OUR LIGHTS WERE ON (EVEN THOUGH THEY WEREN'T). THANKFULLY THERE WAS A CAR IN FRONT OF US AND ONE BEHIND US THAT GAVE US ENOUGH LIGHT AND TIME TO REACT WHICH MEANT WE DIDN'T HAVE TO JAM ON OUR BRAKES AND HOPE FOR THE BEST. WE TRIED THE HIGH BEAMS WHICH ALSO DID NOT WORK. AFTER TURNING KNOBS AND PRESSING BUTTONS (WHILE DRIVING) TO GET SOME ILLUMINATION, WE FINALLY WERE ABLE TO TURN ON THE FOG LIGHTS WHICH WAS ENOUGH TO GET US SOMEWHERE SAFE. THIS IS EXTREMELY DANGEROUS AND SHOULD NEVER HAPPEN TO ANYONE. WITHOUT THE HEADLIGHTS FROM THE CAR IN FRONT OF US AND BEHIND US, THIS COULD HAVE ENDED VERY BADLY, POSSIBLY EVEN FATAL. WE WERE NEVER ABLE TO GET THE HEADLIGHTS BACK ON AND PLAN ON BRINGING THE TRUCK TO A LOCAL GMC DEALER TOMORROW. UNFORTUNATELY, EVEN IF WE GET IT FIXED, WE WILL BE WORRIED EVERY TIME WE DRIVE IT AT NIGHT KNOWING THAT THIS COULD HAVE ENDED SO MUCH WORSE. WE HAVEN'T EVEN PUT 1000 MILES ON IT SINCE WE PURCHASED IT.

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING SERVICED AT DOSSETT GMC CADILLAC (1058 W PINE ST, HATTIESBURG, MS 39401), THE DEALER INFORMED THE CONTACT THAT THE RADIATOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL WITH THE ACCELERATOR PEDAL RELEASED, THE VEHICLE WENT OUT OF GEAR AND HAD NO ACCELERATION. THE CONTACT HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING BELOW 30 MPH AND WITH THE FOOT OFF THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (WEST BROTHERS GMC/CHRYSLER IN SULLIVAN, MISSOURI) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

DURING DRIVING, THE STABILITY SENSORS WOULD GO OFF AND SHOW UP STATING STABILITY TURNED OFF, OR POWER STEERING TURNED OFF. THE VOLTAGE ON VEHICLE WOULD SUDDENLY DROP FROM 15 TO 9 AND THEN BACK UP. THIS WILL USUALLY TURN OFF THE INTERIOR LIGHTS AND ELECTRONICS. I HAVE DISCUSSED THIS WITH OTHER 2014 SIERRA AND SILVERADO OWNERS AND THEY ALL ADVISED THIS WAS OCCURING ON THEIR VEHICLES. THERE IS A GROUND WIRE THAT WAS NOT PROPERLY INSTALLED UNDER THE DASH WHICH CAUSES HIGH RESISTANCE MATERIAL TO CAUSE ELECTRICAL ISSUES. DURING ONE OF MY DRIVES TO WORK GOING 60 MPH, THE ELECTRICAL COMPONENTS SHUT OFF AND CAUSED THE ENGINE TO STOP RUNNING. I WAS ABLE TO PULL OVER WHILE COASTING ON NO POWER AND RESTART THE VEHICLE AND IT WOULD CONTINUE TO GO. THERE HAVE BEEN TIMES WHERE THE STEERING WHEEL WOULD JERK WHILE STATIONARY AS WELL. AFTER MANY FORUM DISCUSSION THIS ALL RELATED BACK TO THE GROUND WIRE NOT BEING PROPERLY INSTALLED BY THE MANUFACTURER.