2023 GMC SIERRA 1500 Complaints
View complaints related to 2023 GMC SIERRA 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2023 GMC SIERRA 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 GMC SIERRA 1500- Aurora, CO
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 25 MPH, the vehicle lost motive power and decelerated while the accelerator pedal was being depressed. The check engine warning light was illuminated. The dealer diagnosed the vehicle and determined that a software update was needed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,780.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC SIERRA 1500- Noblesville, IN
Driving home in the 2023 GMC Sierra 1500, when the error message came up to Service Power Steering. A short time later also had messages for ESC, Restraint System, and Trail Brakes error messages. Then lost all electric power assist on the power steering, and truck almost impossible to turn without extreme effort. Took to dealer and they had truck for almost 2 weeks and said they couldn't replicate the problem. Within 24 hours of getting it back I had the exact same problem, with total loss of power steering assist. Parked truck for approx an hour, and it reset and was functioning normally again. Short time later got the Service Power Steering message again, but didn't lose power steering this time before the computer evidently reset. Major safety issue because if this happens while taking a turn or something at high speeds, I'll be in a ditch or lose control into another lane. Based on research, this has been happening with GM vehicles for a while now, but GM doesn't have any recall on these models, so dealer tells me there is nothing they can do.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Jacksonville, AR
--Unwanted Reduction in The Front HVAC Blower Speed and Loss of Radio, Auto AC not working as designed --driver seat vibrating as the lane departure warning activated; I had turned the seat vibrate function off on 25 June 2023. I then went into settings to turn the function off again, and the system would not allow to make the change, it stayed in vibrate function --the passenger front window will not go up automatically, had to hold the button to make the window go up all the way. I then had a message in the DIC, that said, “Open and close passenger door”. I did so, at the next stop, but the message stayed on the DIC and the window still would not go up automatically with the button -- when the vehicle is operated and the AC is NOT on, just the fan, and windows down, and the auto temp set at 68 degrees, when at idle, there is an obvious increase in very hot air coming from the vents and stays that way until the vehicle is back in motion. Then it seems to adjust back toward normal outside air. During all this operation the recirculation is open to outside air --auto rain sensing windshield wipers; stops at full arc and hesitates during operation --driver side review mirror does not go back to preset 1 position, when put in reverse, both mirrors tilt lower, as I have set, but when put back into drive, the driver mirror does not fully recover until I push the 1 setting --DIC message of key not in vehicle, even when the key is in vehicle and vehicle is in motion, the DIC message stays on screen saying key not in vehicle --with AC in ON position, cold air stops and very warm/hot air starts coming out for about 30-60 seconds, then cold air starts coming out again, happens during driving and stopped, at any speed --Truck WIFI does not connect automatically SOFTWARE NOT UPDATED FROM GM- OTHER SAFETY ITEMS ARE AFFECTED --Auto headlights --Auto brakes --Auto wipers --Auto systems not working as designed
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Jacksonville, AR
Upon start up the HVAC fan speed reduces by self and will not increase by own in auto mode.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Scranton, PA
I bought a 2023 GMC Sierra Elevation pickup truck and I need towing mirrors and GM will not sell me them. They offer them if you order a truck which takes a long time. I had to buy my truck off the dealers lot because I had an accident with my previous truck. I tow a 34' long 8' wide travel trailer and feel it is a safety hazard not having towing mirrors to safely see, drive and maneuver my travel trailer driving. I don't buy any excuses that they're not available due to shortages. I talked to my dealer, GMC customer support who also transferred me to their accessory representative who wouldn't talk to me because I wasn't a dealer.
Source: NHTSA WEB SITE -
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2023 GMC SIERRA 1500- Burlingham, NY
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed at night on an undulating roadway, the contact noticed that due to the narrow vertical area of illumination of the head lights, front visibility was severely reduced, with the lowest portion of the area in front of the vehicle receiving little to no illumination. The contact stated that the failure was not present while driving on a flat roadway. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 1,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC SIERRA 1500- Brighton, MI
Sunroof glass shattered. This is the first summer for the truck. Travelling at ~75MPH the sunroof glass shattered. Neither driver nor passenger saw any objects in the air. I was not travelling under an overpass. Over the last 2 months I have been awaiting repair I have tried various methods to cover the sunroof and all have failed. Some easily pop off. Others hold better, but when travelling at higher speeds (>50MPH), the covering will bulge outward presumably from the pressure difference from outside to inside the cabin. My guess at root cause is a combination of pressure on the glass created by airflow over the truck at highway speeds, ~85degF air temperature, full sun load, and possibly stress of the roof (which is black).
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Walkertown, NC
In past three weeks, the tailgate just drops down for no reason at all. Sometimes going down the highway, other times while I am parking vehicle the Tailgate Lowers itself automatically.????Is their a recall out for this, if not should be as you can lose portions of a load in the bed, right out in highway in traffic.....What action if any should I take at this point.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Beaumont , TX
Bose radio randomly goes to maximum volume and you cant turn if off. This has happened twice and nearly cause wrecks each time trying to get out of traffic to turn the vehicle off.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- CLINTON TOWNSHIP, MI
Battery - Total discharge of the battery. 2023 GMC Sierra Denali purchased in Jan 2023. In July 2023, vehicle with 3800 miles door would not open, engine turn on, etc with electrical system completely inoperable. Upon checking the battery, it had 0% charge.
Source: NHTSA WEB SITE