2021 GMC SIERRA 1500 Complaints

DRIVING DOWN THE HIGHWAY THE ENGINE STARTED SKIPPING AND STARTED BLOWING OUT BLACK SMOKE, AND QUIT RUNNING IN THE MIDDLE OF THE HIGHWAY. FOUND OUT THE HAD A FACTORY LIFTER DEFECT ON MY MODEL AND A SERVICE UPDATE WAS SUPPOSED TO BE DONE ON THE TRUCK CHANGING OUT THE LIFTERS HOWEVER EVEN THOUGH I HAVE GONE TO DEALERSHIP FOR ALL THE MAINTENANCE THE SERVICE HAD NEVER BEEN DONE OR TOLD TO ME. THIS COULD HAVE BEEN VERY DANGEROUS JUST ENGINE FAILURE THE SERVICE BY GMC N212353840

I was operating my vehicle in northern Minnesota with a temperature well below freezing. Vehicle warning light came on that said "turn off vehicle" which I did. When I went to start it again it would not turn over. It appeared that a large amount of oil had expelled from the vehicle. It was very dangerous as I was in a very remote area with very poor cell service and extremely cold temperatures. I couldn't even run the vehicle to stay warm. The vehicle was towed to the nearest GMC dealership where they examined the vehicle and stated that the seal of the oil filter had blown off. They further stated that the oil filter which was installed by Valvoline was the wrong size. Valvoline tested the Champion oil filter and came back with findings that the filter was the correct size and noted no damage to the filter. Either there is an unknown problem with the GM engine or the Champion oil filter. Each corporation continues to point fingers at each others product.

I bought a loaner 2021 GM Sierra 1500 in Aug. 2021 from Starling Buick GMC, Venice, FL with 1600 miles on it. I used the Sierra to move items from my houses in my trailer from both FL to PA and PA to FL. On each trip The trailer brake controller would go out while driving. The first time it occurred was on a trip from FL to PA, during this trip it happened at least four times. Upon arrival in PA I took it to Kelly Buick GMC in Allentown, PA. They looked over the vehicle, saw there were codes in history indicating an issue with the trailer brake system but could not replicate it or pinpoint what part of the system was faulty. The dealer told me that GM will not fix it if it is in history only if it is currently giving a code. On the return trip back to FL from PA, same thing several times it occurred, took it back to the selling dealer Starling, and they gave me the same speech as Kelly , can't fix it without a current code. Next trip from FL to PA, same thing took it to Kelly again, same response. Back to FL from PA, same thing, Starling gave me the same response, they can't and won't do anything. I told Starling service rep I guess I need to die before you do anything, she was completely indifferent to my comment and backed GM without any regard for my safety. It is sporadic and inconsistent and obviously only occurs when there is a trailer attached. They said it was my trailer so I took it to a trailer mechanic, we tested it on its own and on another vehicle with no problem. The brake controller failed while hauling a trailer potentially allowing a serious if not deadly accident with improper braking capabilities. Even though two dealers in two different states acknowledge there is an issue they refuse to correct it because they can not replicate it. The brake controller lights would go out as you're driving indicating the brake controller is not connected to the trailer and providing a supplemental braking system. 2022 and 2023 have this issue.

Less than 5 minutes after my husband and 2 children parked the car and came inside, a neighbor walking rang our doorbell to let us know there was something on fire in our driveway. We ran to the back to find his truck engulfed in flames coming from the engine. We quickly called 911 and exited the house/property. The truck continued to burn with 20-25 foot flames and very black smoke for about 40 minutes until the fire department was able to control the fire. The fire was hot enough that the entire engine was significantly burnt, the seats and steering wheel were gone, the glass shattered and melted, and the tires exploded and melted. Thankfully, everyone was out of harms way and safe through this incident. However, it has been extremely traumatic on my family and neighbors and has taken a lot of time and energy to try to deal with this. The car sat in our driveway for over 2 weeks with a very potent smell causing headaches until GM and our insurance finally investigated. There is damage to our siding, driveway, landscaping, basketball hoop, trampoline, and neighbors fence. The car was only 2 years old and scares me how quickly it went up in flames and how much worse this could have been either 3 minutes earlier or if it was parked in our garage.

I get a "Service Safety Restraint System" warning sporadically when driving. No known cause and the vehicle has never been in an accident. This started happening after my last service at Capital Buick GMC in Smyrna, GA on January 6th, 2023.

2021 GMC Sierra 1500 AT4 6.2L engine, Little over 39000 miles, Purchesed May 2021. This is the second time the vehicle has had this issue. The first time was aprox 15000 miles. I reported the issue to NHTSA-ODI on 6 Dec 2021 tracking # 11442943. I was driving down the interstate I heard a rattling coming from the engine (same as I had heard with the first issue). The check engine came on I ask On Star to do a digonsotic report (see attached report). The report indicated a Fuel Management System issue detected advised to reduce vehicle speed and pay load as possible. I was told by GM certified mechanics that this issue could cause the engine to lock up and come to a complete stop on the roadway. I fill that these vehicle are unsafe to operate under these conditions and may cause serious accidents. GM has known about these issues with these vehicles for several years and has failed to correct the problem.

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds with the ONSTAR/GPS, turn-by-turn driving directions activated, there was an unknown notification flashing on the instrument panel and radio. The speedometer was obstructed and failed to work as needed. The screen sporadically went blank. While depressing the dismiss button on the steering wheel, the button failed to correct the failure. There were no warning lights illuminated. The vehicle was taken to the local dealer and the system was rebooted; however, the failure recurred. The vehicle was taken back to the local dealer and the contact was informed to turn off the vehicle, open the door, and then restart the vehicle to reboot the vehicle. The vehicle was taken to another local dealer, Bill Cramer Chevrolet Buick GMC (2251 W 23rd St, Panama City, FL 32405) but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 10,450.

During winter/snow driving snow accumulates on the headlights and causes a partial to total loss of visibility. This has happened multiple times during winter months. Cleaning the headlights requires exiting the vehicle in a potentially dangerous situation. This may occur after every few miles or less depending on the conditions.

My truck’s battery is dead after sitting for a few days. There is a manufacturing deficit causing parasitic draw. This is a safety issue because it leaves us stranded after parking the vehicle for a few days. The General Motors dealership refuses to do it anything about it. They claim it’s normal.

15000 MILES LIFTER FAILURE IN TRAFFIC HIGHWAY AT SPEED 70 MPH LOST POWER ENGINE FAILED MULTILANE HIGHWAY RUSH HOUR TRAFFIC NO WARNING FAILURE