2021 GMC SIERRA 1500 Complaints

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was standstill, the steering wheel seized. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The contact was instructed by the dealer, to remove the ground cable from the battery and reinstall. The contact stated he was able to reboot and the steering wheel was able to move properly. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated that the check engine warning light was illuminated and the vehicle failed to accelerate above 60 MPH. The contact took the vehicle to the dealer who diagnosed that the DEF tank had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,000.

The contact owns a 2021 GMC Sierra 1500. The contact stated that after starting the vehicle, the check engine light remained illuminated and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the engine valve lifter was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

While driving, when approaching speed of 40 mph, the engine begins to have dull shutter intermittently as though I am going over pot holes or rumble strips when I am not. Regardless of time or day or weather the truck has performed in this way. I have had it to the dealership twice for the issue. The first time they said they didn’t feel anything and unable to duplicate the problem. The second time, the vehicle was with the dealer for several days trying to determine the other issue it was there for. I requested they again try to recreate the concern. The service assistance asked if I was willing to ride with the technician to see if I could point it out for him. In scheduled a time to do so, when I arrived, the technician was not there. I reside an hour away from the dealership. Making these round trips and getting no where with support or answers. When this happens, I become extremely anxious about the safety of the truck. Also- while 4 X4 is engaged, the truck has significant shutter when going up hill, as though the transmission is going to drop. The entire truck will violently shake.

The console radio dash has gone completely black while both driving and while using it for the speaker/phone system. The incident resulted in the entire system restarting.

Vehicle has less than 10,000 miles. Started making a loud noise and shuddering in the engine while at speed on the highway. Made it to dealer but was concerned we were going to break down before making it safely there. Service manager strongly suspects engine lifters (he drove it briefly with me and says this is a known issue with this truck & they currently have 3 other trucks in the shop with this same problem. He said parts are a 3-4 month wait and vehicle is not driveable, will break down, but couldn’t say when - could be 10 minutes, an hour, or a day. This happened to me on 2/1/22, while out of town on vacation. An hour on the phone with GM and was passed around to 3 different individuals. GM would not provide a loaner vehicle - leaving me stranded out of state. I had to get a rental vehicle on my own, GM claims they will reimburse me for a portion of this after 6-8 weeks. GM will not tow the vehicle home to Virginia (vehicle is in NC). I had to turn in rental car once I returned home because I can’t afford to keep paying for this on my own and it’s not a truck, which I depend on. Dealer is unable to fully diagnosis and document until end of week 2/7 or early week 2/14 as they are very busy. Unacceptable on ALL levels.

8 lifters in my vehicle needed to be replaced. While driving my vehicle (12/4/21), after the auto stop feature was activated my truck experienced a lack of power and hesitation. I then turned the truck off and upon starting it was making a knocking noise. I immediately checked the oil as I wanted to make sure there was oil in the engine. I had warning lights on the dashboard and drove it about 3 miles to the dealer to be repaired. While driving it to the dealer, it did not sound right and shook. I also experienced a lack of power and was concerned for the vehicle to stall out while in traffic. The dealership informed me this is an issue with the 2021 GMC Sierra with a 5.3L V8 engine. I had seen online that GMC issued a service bulletin to have the lifters replaced in the 2021 GMC Sierra that were on the lot before they were sold (early December 2021). If this is a known issue why weren't the lifters replaced in vehicles on the road before the ones sitting on the lot. 8 lifters were replaced by the dealership but there was a shortage of parts due to the nationwide problem. There were no warning lamps, messages prior to the failure. The only symptoms I had was shaking and lack of power as indicated above after the autostop feature was activated. I then drove about 2 miles and went into a store before coming out and having the loud knocking on startup followed by warning lights and messages.

The only way to get the heater to work on your feet is to turn off defrost, turn on only feet, turn on AC and sync both sides. I live in North Idaho and when you do this your windshield fogs up and freezes. I have taken this to the dealership and was state "Works as designed by GMC". To me this is unacceptable. I drive 90 miles each way to the airport and have to decide what condition i can live with. Completely frozen feet and a clear window or the reverse.

When shifting into drive after reversing, truck will occasionally do a small thud and hesitate to move forward. This is from a stopped position after reversing, then braking, putting the truck into drive, then it happens when starting to move forward at very low speeds (I would say about 1-2mph). Vehicles recovers quickly, however it seems like a transmission mount or something may have issues. If another car were coming up quickly, or started going expecting you to start moving, the delay the thud and hesitation causes may be enough to cause a minor incident (assuming no high speed traffic coming up behind someone as they reversed out). This issue does NOT occur every time. I have owned the truck for 4 months, and it has happened only about 4-5 times in total.

Can turn vehicle off while in gear (drive specifically). When you let off the brake, the truck acts as if it is in neutral. Discovered in my driveway when accidentally forgot to shift into park when I pulled in and pushed the stop button. Truck turned off, which would only expect if in park (or neutral), let off brake, and it began quickly rolling backwards as if it was in neutral. Fortunately the brakes were working, but had any children been riding a bike on the sidewalk or walking by, my truck may have hit them. Had I been more distracted and not noticed initially, it could have rolled into the road and hit my neighbors truck. This behavior can be reproduced every single time, and I can easily supply video.