2014 GMC SIERRA 1500 Complaints

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED. THE DEALER REPLACED FOUR TIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 9.

THESE TRUCKS HAVE THE WORST HEADLIGHTS THAT I HAVE EVER OWNED AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED.

WRITTEN BY MY WIFE ON 11/04/16: ON 11/02/16 AT APPROXIMATELY 2:45 PM I WAS DRIVING SLOWLY THROUGH A PARKING LOT TRYING TO FIND A SPACE. I FOUND A SPACE AND AS I TURNED MY WHEEL TO THE LEFT IT LOCKED UP ROUGHLY, JERKING THE STEERING WHEEL OUT OF MY HANDS AS I PULLED INTO THE SPOT. AFTER THE STEERING WHEEL LOCKED UP, JERKING VERY ABRUPTLY, THE POWER SURGED AND THE TRUCK DIED. THIS IS PROBABLY THE 30TH TIME THIS HAS HAPPENED TO ME. THIS PARTICULAR TIME THERE WAS NO ERROR MESSAGE DISPLAYED THIS TIME. USUALLY I GET A MESSAGE WHICH POPS UP ON THE INSTRUMENT CLUSTER FORWARD OF THE STEERING WHEEL THAT SAYS 'SERVICE STABILTRAC' OR 'ACTION REQUIRED, STEERING ASSIST IS REDUCED, DRIVE WITH CARE.' IT SEEMS THERE IS A STEERING MALFUNCTION BECAUSE THIS ISSUE USUALLY OCCURS WHILE MAKING A TURN BUT THE TRUCK HAS HAD THIS SAME ERROR MESSAGE WHILE DRIVING STRAIGHT ON THE HIGHWAY. I AM UNSURE OF WHAT THE PROBLEM IS BUT I DO KNOW IT IS DANGEROUS TO DRIVE THIS VEHICLE UNTIL THE PROBLEM IS RESOLVED. ROAD CONDITIONS/WEATHER CONDITIONS ALSO PLAY NO PART IN WHEN THIS MALFUNCTION TAKES PLACE. OTHER PERTINENT INFORMATION REGARDING THIS ISSUE IS THAT THE HEADLIGHTS DO FLICKER FROM TIME TO TIME. WE HAVE BEEN DEALING WITH THIS ISSUE SINCE AUGUST OF THIS YEAR AND HAVE STILL NOT FOUND A RESOLUTION. LANDMARK CHEVROLET IN TAYLORVILLE, IL HAS HAD OUR VEHICLE IN THE SHOP 4 TIMES ON THIS ISSUE ALONE AND PUT OVER 200 MILES ON OUR VEHICLE WITH NO RESOLUTION. FRIENDLY CHEVROLET IN SPRINGFIELD IL HAD OUR TRUCK FOR NEARLY 3 WEEKS AND PUT OVER 70 MILES ON THE VEHICLE...NO RESOLUTION. HERE ARE A COUPLE VIDEOS WE RECORDED AND UPLOADED TO YOUTUBE DOCUMENTING THE ISSUE. TAKEN ON SEPTEMBER 18TH, 2016: TAKEN ON SEPTEMBER 19TH, 2016: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' PM

TOOK VEHICLE IN FOR RECALL ON NOVEMBER 1 PRIOR TO MAKING APPOINTMENT FOR THAT DATE. GOT THERE ON TIME ,SERVICE TECH SAID THEY DID RECALL ON PRIOR VISIT,FOR OTHER RECALLS.I LEFT THE DEALERSHIP THINKING I WAS ALL SET,WHEN THROUGH MY PAPERWORK AND FOUND NO EVIDENCE OF THIS RECALL BEING REPAIRED.WENT ONLINE PLUGGED IN VIN NO. AND CAME BACK RECALL NOT COMPLETE. *TR

HEADS LIGHTS ARE SO DIM I CANT DRIVE THE TRUCK AT NIGHT ALSO THE IS A BAD VIBRATIONS COMING FROM THE REAR END.

POOR HEADLIGHTS. THE HEADLIGHTS ON MY 2014 GMC SIERRA ARE TERRIBLE AT BEST. UNABLE TO SEE ANYTHING AT NIGHT

I PURCHASED THIS TRUCK NEW IN OCTOBER, 2014. MY RESEARCH PRIOR TO PURCHASE SHOWED A NUMBER OF COMPLAINTS ABOUT THE HEADLIGHTS, BUT I DID NOT THINK THERE WERE ENOUGH COMPLAINTS FOR ME TO BE CONCERNED. I WAS WRONG. I LIVE IN A RURAL AREA AND THE HEADLIGHTS ARE DEFINITELY INADEQUATE ON THE LOW BEAM SETTING. THE MECHANICAL SHUTTER DESIGN PRODUCES A VERY SHARP BEAM CUTOFF AT ABOUT THE LEVEL OF THE HOOD, MAKING IT SEEM LIKE YOU ARE SITTING IN A DARKENED AREA ABOVE A BOWL OF LIGHT. THE PROJECTOR HEADLIGHTS PROVIDE LITTLE, IF ANY, ILLUMINATION OF OBJECTS ON THE SIDE OF THE ROAD. I USE THE FOG/DRIVING LIGHTS CONTINUALLY ON THE TRUCK OR I WOULD NOT FEEL COMFORTABLE DRIVING IT WITH LOW BEAMS IN UNLIT AREAS. FOR THE SAKE OF COMPARISON, I HAVE ATTACHED TWO IMAGES TAKEN ON TWO CONSECUTIVE MORNINGS AT APPROXIMATELY THE SAME LOCATION ON MY DRIVEWAY. THE TRUCK PICTURE WAS TAKEN APPROXIMATELY TEN MINUTES LATER THAN THE CAR PICTURE (BOTH WERE APPROXIMATELY 6:45 A.M.). NOTE THERE IS A SLIGHT PERSPECTIVE SHIFT DUE TO THE HEIGHT DIFFERENCE IN THE VEHICLES AND THE DRIVING/FOG LIGHTS WERE NOT ON ON EITHER VEHICLE WHEN THE PICTURE WAS TAKEN. NOTE THE 25-YEAR OLD TECHNOLOGY SEALED BEAM HEADLIGHTS SHOW THE FENCE POSTS AT THE RIGHT SIDE OF THE VEHICLE WHERE THE GMC'S HEADLIGHTS SHOW A DARK VOID. IT HONESTLY FEELS LIKE YOU ARE DRIVING THROUGH A TUNNEL OF LIGHT IN THE TRUCK. YOU HAVE NO HOPE OF SEEING ANY OBJECTS ON EITHER SIDE OF THE ROAD. THERE IS A TSB ON THIS ISSUE THAT RECOMMENDS REPLACING THE BULBS AND REPROGRAMMING THE BCM. MY TRUCK HAS NOT HAD THIS PERFORMED BECAUSE THE DEALERSHIP DID NOT HAVE THE BULBS IN STOCK WHEN I ASKED ABOUT IT. THERE IS SOME DEBATE ON MESSAGE BOARDS REGARDING WHETHER OR NOT THE UPDATE OFFERS ANY BENEFITS. ADDITIONALLY, THE NEW BULBS ALLEGEDLY HAVE A SIGNIFICANTLY SHORTENED LIFE OVER THE ORIGINALS AND THEY CAN BE DIFFICULT TO LOCATE WHEN NEEDED.

THE STEERING RACK DEVELOPED A LOUD CLUNKING NOISE THAT COULD BE FELT IN THE STEERING WHEEL WHEN TURNED ABOUT 2/3 OF THE WAY TO THE LEFT. THE PROBLEM HAPPENS ALMOST EVERY TIME THE WHEEL IS TURNED. THE TRUCK COULD BE PARKED OR MOVING. AFTER A WEEK THE DEALER FINALLY DIAGNOSED THE PROBLEM AS HAVING A BAD STEERING RACK. THE TRUCK HAS 66000 MILES ON IT AND SHOULDN'T HAVE THIS ISSUE IN ITS CURRENT CONDITION AND MILEAGE. THE REPAIR IS NOT COVERED UNDER MY POWERTRAIN WARRANTY AND THE TOTAL BILL IS AT $2700 WHICH IS COMPLETE UNACCEPTABLE FOR A TRUCK THAT WAS PURCHASED BRAND NEW TRUCK THAT I PAID $42,000 FOR LESS THAN TWO YEARS AGO.

HEADLIGHT PERFORMANCE DURING NIGHT TIME DRIVING IS POOR AND UNSAFE AT HIGHWAY SPEEDS IN RURAL AREAS.

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 25 MPH AND MAKING A LEFT OR RIGHT TURN, THE VEHICLE JERKED VIOLENTLY AND CAUSED THE STEERING WHEEL TO BECOME ERRATIC. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,800.