2009 GMC SIERRA 1500 Complaints

" TAKATA RECALL" I HAVE CALLED DEALER AND GOT NO INFORMATION OR HELP. RECALL # 49151 --- ??/??/ 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER (GARLYN SHELTON BUICK GMC, 5625 S GENERAL BRUCE DR A, TEMPLE, TX 76502, (254) 771-0128) WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GAY PONTIAC KEEP SCHEDULING APPOINTMENTS AND CANCELLING. TODAY I WAS IN THE PARKING LOT WHEN THEY CALLED ME TO CANCEL. GMC SENT SAFETY RECALL JULY 2016. THEY SAID I CAN'T GET IT FIXED AT THIS TIME. THIS THREATENS MY SAFETY. I NEED THIS FIXED NOW.

DASHBOARD BEHIND THE I STRUMENT CLUSRER AND BY THE PASSENGER AIR BAG IS CRACKED. COULD CAUSE FLYING DASH PIECES IN AN ACCIDENT WITH AIR BAG DEPLOYN MENT.

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER AND THE TACHOMETER GAUGES FLUCTUATED UP AND DOWN, THE AIR BAG AND TRANSMISSION INDICATORS ILLUMINATED, AND THE ENGINE SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 47,540.

CRACKING OF THE DASH AROUND THE LEFT REAR AREA OF AIR BAG COVER,CRACKED ALL THE WAY TOWARDS FRONT OF DASH AREA, BROKE PIECES FALLING IN DASH..CONCERNS OF FLYING PROJECTILES IN CASE OF AN IMPACT CAUSING MORE HARM TO PASSENGER OR MYSELF FROM FLYING BROKEN PIECES OF DASH.I CANT RECALLED EXACTLY WHEN IT HAPPENED IF THE VEHICLE WAS PARKED MOVING. IN MOTION OR ANY OTHER TYPE MOTION THAT WOULD CAUSE THIS JUST EVERY DAY DRIVING NORMAL.

"TAKATA RECALL" DEALER'S REPLY; A COMPLETE REMEDY IS NOT AVAILABLE AND ARE WAITING ON GM'S SOLUTIONS. SERVICE DEPT HAS GIVEN THE SAME ANSWER FOR LAST 2 YEARS. I CALLED GM'S HEADQUARTERS, THEY REPLY THE AIR BAGS ARE AVAILABLE AND DEALER SHOULD REPLACE THE RECALLED BAGS

DASH HAS CRACKED IN 5 PLACES THE DASH IS ALSO PEELING PAINT. ALSO THE CRIME INTERIOR HANDLES THE CHIME IS PULLING OFF AND EXTREMELY SHARP. MY EXTERIOR DOOR HANDLES PAINT IS FALLING OFF IN CHUNKS ON ALL 4 DOORS. MY DRIVERS SIDE SEAT THE LUMBAR SUPPORT BROKE 3 TIMES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

I PURCHASED MY TRUCK ABOUT 1 YEAR AGO AND IT HAD 32,00 MILES ON IT, IT NOW HAS 40,000 MILES. EVERYTHING WAS FINE WITH IT UNTIL ABOUT MID-APRIL. I WAS DRIVING TO KALAMAZOO TO SEE MY DAUGHTER ON I-94 AROUND 72 MPH WITH THE CRUISE CONTROL ON. I TURNED ON MY LEFT TURN SIGNAL TO CHANGE LANES TO PASS THE PERSON IN FRONT OF ME AND TO MY DISMAY MY SPEED DROPPED DRASTICALLY AS THE CRUISE CONTROL DISENGAGED. THIS HAPPENED SEVERAL TIMES ON THE WAY TO KALAMAZOO THAT DAY. IT ALSO GOT WORSE ON THIS TRIP, SOMETIMES THE DOOR LOCKS WOULD LOCK AND UNLOCK, ALL OF THE LIGHTS ON THE DASHBOARD TURNED ON AND OFF AND EVERY TIME ANYTHING HAPPENED THE SPEED DROPPED, WHICH TO ME IS A SAFETY HAZARD AND SHOULD BE PART OF A RECALL. WHEN I GOT HOME THE NEXT DAY, I CALLED LEVALLEY GMC TO TAKE A LOOK AT MY TRUCK (WHERE IT'S BEEN SERVICED SINCE PURCHASE). WHEN I EXPLAINED THE SITUATION TO THEM, THEY CLAIMED THEY NEVER HEARD OF IT. THAT'S STRANGE BECAUSE IF THIS SITUATION IS GOOGLED, THERE IS A LOT OF INFORMATION ABOUT WHAT COULD BE WRONG. LO AND BEHOLD A DAY AND A HALF LATER MY TRUCK WAS FIXED AT A COST OF $1069.71 FOR DIAGNOSIS AND 3 CABLES, ALL POSITIVE AND NEGATIVE BATTERY CABLES. I CONSIDER THIS SITUATION A SERIOUS SAFETY ISSUE. I SENT A LETTER TO GM CUSTOMER SERVICE. LOU CONTACTED ME AND LEFT A VOICE MAIL WITH CASE NUMBER 8-4206988703 (6/4/18). I CALLED CUSTOMER SERVICE AND SPOKE WITH TONI ALSO 6/4/18. TONI REVIEWED THE CASE AND ASKED WHAT I WAS REQUESTING. I TOLD HER THAT THIS IS A VERY SERIOUS SAFETY MATTER THAT SHOULD BE ADDRESSED AND I WOULD LIKE TO BE COMPENSATED SOMEHOW. TONI STATED THAT THERE IS NO RECALL FOR THIS SITUATION AND THERE IS NOTHING THAT SHE CAN DO. I TOLD HER MAYBE THERE SHOULD BE A RECALL AND I AGAIN STATED THAT THIS IS A SERIOUS SAFETY ISSUE