2011 GMC SIERRA 1500 Complaints

TAKATA RECALL: I AM INFORMED AND HAVE CONFIRMED THAT MY VEHICLE WITH THE VIN I PROVIDED IS UNSAFE!!! THERE IS AN OPEN RECALL WITH THE PASSENGER AIRBAG. GMC IS AND HAS BEEN AWARE OF THIS PROBLEM FOR AT LEAST 2 1/2 YEARS! I JUST SPOKE WITH GMC CUSTOMER SERVICE AND WAS ADVISED THERE ARE NO PARTS AVAILABLE TO FIX THE PROBLEM. SAME ANSWER FOR 2 1/2 YEARS?! GMC ADVISED THEY HAVE ELECTED TO WORK WITH YOU SPECIFICALLY TO RESOLVE THE PROBLEM. I DON'T KNOW YOUR ROLE IN THE MATTER, BUT I AM NOT WILLING TO WAIT UNTIL A TRAGEDY OCCURS TO GET YOUR ATTENTION. OBVIOUSLY THERE IS NO URGENCY SOMEWHERE. WHY ARE YOU WAITING FOR A PART FROM A DEFECTIVE MANUFACTURER? THIS IS COMPLETELY UNREASONABLE AND UNACCEPTABLE TO PUT ME AND MY FAMILY AT RISK AND ANYONE ELSE TRAVELING WITH ME. I AM ASKING THAT YOU EITHER REPLACE THE VEHICLE WITH ONE THAT IS 100% SAFE OR FIX THE VEHICLE WITH ANOTHER MANUFACTURER THAT DOES NOT HAVE DEFECTIVE AIRBAGS IMMEDIATELY. I USE MY VEHICLE EVERY DAY FOR WORK AND IT IS MY SOLE SOURCE OF INCOME. THE ATTACHED ARTICLE SAYS YOU ARE URGING AUTOMAKERS TO MAKE PLANS TO REPLACE ALL DEFECTIVE PARTS. PLEASE ADVISE WHAT YOU ARE GOING TO DO. IMAGINE IF IT WERE YOUR FAMILY IN AN UNSAFE AND DEFECTIVE VEHICLE. THANK YOU. ARTICLE REFERENCE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-FORD-MOTOR-TAKATA/FORD-AGREES-TO-299-1-MILLION-U-S-TAKATA-AIR-BAG-SETTLEMENT-IDUSKBN1K62JX

ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.

ISSUE #1-WHILE DRIVING THE VEHICLE STABLITRAK WARNING LIGHT, TRACTION CONTROL, ENGINE POWER REDUCED, AND BRAKE LIGHT ALL CAME ON. VEHICLES ENGINE POWER WAS SUDDENLY REDUCED TO ABOUT 10 MPH WHILE DRIVING ON THE INTERSTATE IN WHICH I FOUND TO BE VERY DANGEROUS! HAD TO PULL OVER, TURNED OFF VEHICLE, LIGHTS WENT OFF, STARTED DRIVING AGAIN, VEHICLE DID THE SAME THING. HAD TO TAKE IN FOR MECHANICAL REPAIRS. ISSUE #2- KEY IGNITION SWITCH JUST STARTED LOCKING UP ON THE VEHICLE, WOULD NOT TURN BACK TO NORMAL TO POSITION, HAD TO REPEATEDLY KEEP JIGGLING FOR OVER 30 MINUTES OR SO TO GET THE VEHICLE STARTED BACK UP?? HAD TO TAKE VEHICLE TO DEALER FOR REPAIRS ALSO. THESE ARE VERY UNSAFE AND COSTLY ISSUES THAT GMC SHOULD BE MANDATORILY REQUIRED TO HAVE RECALLED AND IMMEDIATELY ADDRESSED FOR THE SAFETY OF THE GENERAL PUBLIC!!

ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.

I HAVE A RECALL FOR THE AIRBAGS ON MY VEHICLE BUT EVERY TIME I TRY TO GET THE DEALER TO REPAIR IT I AM TOLD GENERAL MOTORS IS CHALLENGING TO RECALL AND THEY WILL NOT REPAIR IT AT THIS TIME. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS RECALL DONE BEFORE SOME ONE GETS HURT, AND IT WILL BE TOO LATE. I FIND HAVING A RECALL ON A VEHICLE 8 YEARS OLD AND STILL NOT REPAIR IS UNACCEPTABLE. CAN SOMEONE GIVE ME SOME HELP OR ANSWERS.

TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. WHILE THE VEHICLE WAS PARKED WITH THE HEAT ACTIVATED, THE REAR WINDSHIELD EXPLODED AFTER TEN MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE REAR WINDSHIELD WAS REPLACED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 170,000.

TAKATA RECALL WE BOUGHT THE TRUCK IN 2015 AND SOON AFTER GOT A LETTER SAYING THAT A AIRBAG RECALL. CALLED DEALERSHIP AND WAS INFORMED THAT NO PARTS WERE AVAILABLE. CALLED GM HEADQUARTERS AND WAS INFORMED THAT THEY WERE SURE THAT THERE WAS NO DANGER AND THAT WE SHOULD GET A SECOND NOTICE WHEN PARTS WERE AVAILABLE. THAT HASN'T HAPPENED IN ALMOST 4 YEARS. THE WEB SITE SAID TO SEEK HELP FROM YOU IF THE PROBLEM WASN'T FIXED IN A TIMELY MANNER. IS THE PROBLEM GOING TO GET FIXED OR IS GMC GOING TO BUY BACK THE DEFECTIVE VEHICLE. IT'S HARD TO DRIVE IT WITHOUT THINKING SOMEONE IN THE PASSENGER SEAT COULD GET SEVERELY HURT OR KILLED. CAN YOU TELL ME IF IT WILL EVER GET FIXED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED IN MID JULY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). A DEALER HAD NOT BEEN CONTACTED YET BECAUSE THE NOTICE INDICATED THAT OWNERS WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4061553552. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER CALLED SEVERAL TIMES. GM RECALL NUMBER 49151.*JB

TAKATA RECALL: I RECEIVED A NOTICE FROM TK HOLDINGS IN 2016 ABOUT THIS RECALL. I'VE CHECKED THE WEBSITE SEVERAL TIMES SINCE BUT THE STATUS IS ALWAYS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". I CALLED GMC TODAY AND THEY SUBMITTED A REPORT TO THE NHTSA THAT THEY CLAIM SHOWS THAT THE TRUCK IS SAFE AND THE AIRBAGS/INFLATORS DO NOT NEED TO BE REPLACED. THEY WOULD NOT TELL ME WHEN THEY SUBMITTED THE REPORT, BUT THE DEADLINE FROM THE NHTSA WAS 8/17. THIS LOOKS LIKE A DELAY TACTIC BY GMC. IN THE MEANTIME, I HAVE A TRUCK THAT THE NHTSA HAS DEEMED UNSAFE ENOUGH TO ISSUE A RECALL. THIS IMPACTS MY PEACE OF MIND, AS WELL AS ANY RESALE VALUE THE TRUCK MAY HAVE. I UNDERSTAND THAT THESE THINGS TAKE TIME BUT THIS SEEMS EXCESSIVE. CAN YOU TELL ME WHEN THE NHTSA WILL ISSUE A RESPONSE TO GMC REGARDING THE REPORT. BOTTOM LINE, IS THE TRUCK SAFE TO DRIVE OR NOT?