2011 GMC SIERRA 2500 Complaints

On 4/12/22, we were towing our 32ft trailer with putt 2011 diesel GMC Sierra truck to Big Bear Lake which is in the San Bernardino Mountains in a two way winding highway. Upon making a somewhat sharp turn up a steep uphill, our accelerator went out. We had my mother in law, our two kids and dog in the vehicle at the time. We were able to get a speed of about 5-10mph to get a turn out and turn back around. We had no reception to call for help. The accelerator gave out shortly after but we were able to ride the decline to the bottom of the mountain and as soon as we were getting to the bottom, the engine turned off on us. Although it was still a two way highway, thankfully there was an emergency lane where we were able to park and where we were able to get very limited reception to call AAA (tow truck). There were vehicle speeding past us in high rates of speed. Because we needed a specialty tow truck given the towing of the truck/trailer, we knew it would take quite a while in the mountains for a driver to get to us. Temperatures at night in this area can get to 10-20 degrees. Five hours later at 11pm we were towed home. Upon towing the truck and trailer home, we were made aware of the reason the truck broke down through a diesel mechanic, which was CP4 fuel pump failure. Upon learning this and going online, we found out this is common for this truck with the CP4 fuel pump. We also found that other companies have made recalls, eg. Dodge but GMC/Chevy has not. This is obviously a safety issue that could have been catastrophic for myself, my kids and family and am wondering why there hasn’t already been a recall through GMC. Please let me know what our recourse is or if you have any questions.

My ABS and traction control and stabiltrak and service trailer break system keep going on and off its the most distracting thing i have a video of the chime not stopping. My water in fuel sensor won't go off I have un plugged it and changed it and the filter and when I unplug it it stays On

The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.

While traveling at 65 mph the vehicle began to Vibrate and suddenly the tread separated and began banging against the side of the vehicle LT265/60R20E. I feel fortunate this was a rear tire and I was able to safely bring the vehicle to a stop. The tires were installed at 35333 miles so they only had about 26000 miles and are rated to 60000 miles.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221, (716) 650-4471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NO DEALER CAN REPAIR MY TAKATA AIR BAG DUE TO GM NOT HAVING A REPLACEMENT PART AVAILABLE. I AM CONCERNED THAT NHTSA AND GM ARE NOT CONCERNED FOR MY LIFE BY HAVING THIS ISSUE OPEN FOR SO LONG AND ANSWER TO THE MANDATED REPAIRS. I WILL FOLLOW UP WITH MY CONGRESSMAN AND SENATORS. I AM AFRAID WHEN I HAVE TO DRIVE AND DON'T HAVE OTHER OPTIONS FOR WORK.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO WEST POINT BUICK GMC (16835 KATY FWY, HOUSTON, TX 77094, (281) 406-3550) WHERE IT WAS CONFIRMED THAT THE PART WAS YET NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.

TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH

MY DASHBOARD CRACKED BY THE PASSENGER SIDE AIRBAG ABOUT A YEAR AGO AND NOW IT IS CRACKING ABOVE THE GAUGE PANEL. IT CRACKED THE FIRST TIME WHEN I GOT IN IT AND STARTED HOME FROM WORK.THE SECOND CRACK ABOVE THE GAUGE PANEL I HAD JUST NOTICED A WEEK AGO.