2014 GMC SIERRA 2500 Complaints

WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PROBLEM NOT A KEY PROBLEM. THE TRUCK ONLY HAS 55,000 MILES ON IT. IM SO FRUSTRATED WITH MY NEW TRUCK. I HAVE A 04 SUBURBAN 223000 MILES ON IT AND STILL HAVE NO PROBLEMS WITH TURNING THE KEY.

MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.

I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT THE HEADLIGHTS IN MY 2014 SIERRA BE REPLACED WITH THE 2016 HEADLIGHTS. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER IS WILLING TO CHANGE THE BULBS IN THE LAMP BUT NOT REPLACE THE LAMPS SAME AS THE 2016 MODEL UNLESS THERE IS A SERVICE BULLETIN OR RECALL. I AM STILL WORKING WITH THE DEALER AS WELL AS GMC CORPORATE TO ADDRESS THE ISSUE. I AM BEEN FLASHED BY OTHER DRIVERS TO INDICATE I DON'T HAVE HEADLIGHTS ON BUT THEY WERE ON AS WELL AS BEING PULLED OVER BY THE HIGHWAY PATROL WHO THOUGH MY HEADLIGHTS WERE NOT ON. I HAVE NOTICED OTHER COMPLAINTS ON GMC MESSAGE BOARDS AS WELL AS OTHER PLACES ONLINE. PLEASE LOOK INTO THIS ISSUE TO SEE IF IT CAN BE ADDRESSED. THE ONLY WAY GMC WILL ADDRESS IT IS BY RECALL OR LAWSUIT.

POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOWED TO A GMC DEALER FOR SERVICE (POWER STEERING PUMP REPLACED). LEADING UP TO FAILURE, A FEW TIMES THE TRUCK WOULD BE DIFFICULT TO TURN BUT IT WOULD LAST ONLY A FEW SECONDS. AFTER HAVING IT REPLACED IT AGAIN HAPPENED OVER THE WEEKEND I WILL CONTACT GMC IN THE MORNING. I AM PULLING A 15,000 LB. 5TH WHEEL RV WITH THIS TRUCK & NOT FEELING CONFIDENT IN MY SAFETY AFTER THIS INCIDENT.

THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS, OR SIMPLY PARKING. DRIVE-TRAIN IS BANGING, BRAKES ARE WORKING HARDER, AND FUEL IS BEING WASTED. NOW, ADD A PAYLOAD OR TRAILER AS I OFTEN DO AND PROBLEMS ARE MAGNIFIED. ESSENTIALLY THE VEHICLE IS AGING AND WEARING ITS SELF OUT BEFORE ITS TIME. I HAVE BEEN ORDERED BY PIMA COUNTY COURT TO HAVE THE VEHICLE FIXED OR REPLACE. THE OFFICER THAT GAVE ME THE CITATION WITNESSED THE HIGH ENGINE IDLE AND AGREED THAT IT WOULD BE DIFFICULT TO STOP ESPECIALLY WITH A LOADED TRAILER AS I HAD THAT DAY. OFFICER ALSO TESTIFIED THIS IN COURT ON 11/4/2015. THERE IS A CURRENT LAW SUIT IN CALIFORNIA FOR THIS DEFECT. MY LOCAL DEALERS WILL NOT WORK ON VEHICLE ANYMORE DO LIABILITY AND TOLD ME TAKE IT UP WITH GM. GM HAS PROVIDED NO ASSISTANCE.

TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE UNIVERSAL JOINT HAD FAILED AND RIPPED OUT THE DRIVE LINE. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/12/14*LJ