2009 GMC SIERRA 2500 Complaints

TRAVELING ABOUT 70 MPH ON INTERSTATE 85 NORTHBOUND IN GA JUST BEFORE EXIT 64 UNION CITY. FAR LEFT FAST LANE. SUDDEN REAR TIRE EXPLOSION. NO LOAD BEING HAULED 65 PSI AIR PRESSURE IN TIRE. ABLE TO REMAIN IN CONTROL AND WORK MY WAY OVER TO RIGHT SIDE EMERGENCY LANE. CHANGED TO SPARE TIRE ONLY DAMAGED RIM WHEN TRUCK FELL AND ROLLED OVER CARCASS A FEW TIMES. DID NOT STRIKE ANY OBJECT AND TIRE HAD NO PHYSICAL DAMAGE SEEN BEFORE ITS BLOWOUT. *TR

ALL FOUR BRAKE ROTORS ARE CORRODED ON ONE SIDE. OVER 50% OF THE FRICTION SURFACE IS MISSING. VEHICLE WAS TAKEN TO GMC DEALER CLYDE REVORD MOTORS IN EVERETT WASHINGTON FOR INSPECTION. DEALER'S CONCLUSION WAS "VERIFIED CUSTOMERS CONCERN AND FOUND ALL 4 ROTORS DO HAVE CORROSION ON THEM AS THE REST OF THE UNDER CARRIAGE SHOWS NORMAL SIGNS OF ROAD CONTAMINATION. NO CREATING A SAFETY ISSUE." I TOOK EXCEPTION TO THIS AND CONTACTED GMC CUSTOMER CARE HOTLINE AND STARTED CASE # [XXX]. GMC ATTEMPTED TO WORK THIS ISSUE BUT FAILED TO RECOGNIZE OR CORRECT THE SERIOUS SAFETY ISSUE WITH THE BRAKES. I HAVE PHOTOS OF THE CONDITION AND THE ORIGINAL PARTS IF DESIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2009 GMC SIERRA 2500 WITH 39,200 MILES. MY DOOR LOCK ACTUATOR QUIT WORKING, SO MY DOOR NO LONGER AUTOMATICALLY LOCKS AND UNLOCKS WHICH I CONSIDER TO BE A SAFETY HAZARD. I NOTED ON-LINE THAT THIS SEEMS TO BE A VERY COMMON PROBLEM IN GMC TRUCKS, TAHOES, AND SUBURBANS - AND I EVEN HAVE FRIENDS AND FAMILY MEMBERS THAT HAVE HAD THE VERY SAME PROBLEM WITH THEIR GM TRUCKS. BECAUSE THIS IS SO VERY COMMON, AND TO ME IS A SAFETY ISSUE, IT SEEMS LIKE GM SHOULD BE ADDRESSING THIS. I INQUIRED WITH THE DEALER, AND THE COST FOR A SINGLE DOOR LOCK IS WELL OVER $200. BASED ON WHAT I'VE BEEN READING, I CAN EXPECT THE REMAINING LOCKS TO GO OUT OVER TIME. I RESPECTFULLY REQUEST THAT NHTSA LOOK INTO THIS MATTER AS I BELIEVE IT IS AFFECTING MANY OTHERS AND IS A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA 2500. THE CONTACT STATED THAT THE FRAME DEVELOPED A CRACK AND SEPARATED RIGHT BEHIND THE CONTROL ARM ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE AND ADVISED THE CONTACT TO INSTALL REINFORCEMENT FOR THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,600 AND THE CURRENT MILEAGE WAS 58,113.

DASH RATTLE 18 MONTHS AFTER PURCHASED NEW. DEALER REPLACED DASH BRACE DUE TO TECH BULLETIN. *TR

I HAVE HAD A RATTLE IN THE DASHBOARD OF MY 2009 GMC FROM ABOUT TWO WEEKS AFTER PURCHASE. I HAVE HAD IT IN FOR REPAIR 7 TIMES IN THE YEAR 1 YEAR 5 MONTHS OF OWNERSHIP. LAST REPAIR WAS DONE ABOUT 4 WEEKS AGO AND RATTLE STARTED AGAIN TWO WEEKS AFTER LAST REPAIR. I AM NOT SURE IF THIS IS AN ISSUE THAT CAN COMPROMISE THE STEERING OR NOT. *TR

I HAVE A COMPLAINT ON THE SEAT BELTS IN MY TRUCK. IT IS A 2009 GMC 2500HD. WHEN MERGING WITH TRAFFIC FROM A RAMP WHEN YOU NEED TO SLOW DOWN AND LOOK FOR YOUR MERGE SPOT THE SEAT BELT PINS YOU BACK TO THE BACK OF THE SEAT, PUTTING YOUR SIGHT OF VIEW IN THE BLIND SPOT. TO RELEASE YOURSELF YOU HAVE TO PUSH YOURSELF BACK FARTHER TO RELEASE THE SEAT BELT. I TOOK IT TO THE DEALER AND THEY PUT IT ON THEIR COMPUTER AND THERE WERE NO CODES, SO THERE WAS NOTHING THEY COULD DO. I TOLD THE SERVICE WRITER THIS CAN'T BE RIGHT, AND HE SAID I WASN'T THE ONLY PERSON COMPLAINING ABOUT THIS. THIS MAKES IT DANGEROUS NOT ONLY THE PEOPLE ON THE LANE I?M GOING TO MERGE TO, BUT ALSO PEOPLE BEHIND ME. I AM NOT BRAKING HARD FOR THIS TO HAPPEN. *TR

I OWN A 2009 GMC SIERRA 2500 PICKUP WITH 12,000 MILES. AS I WAS DRIVING TO WORK TODAY THE LEFT FRONT TIRE BLEW OUT. THE SIDE WALL OF THE TIRE WAS WHERE THE BLOW OUT OCCURRED. I HAD NOT HIT ANYTHING AND THE TIRE MONITORING SYSTEM HAD NOT COME ON UNTIL AFTER THE TIRE BLEW OUT. THERE IS NO SIGN OF ANY DAMAGE OR REASON FOR THE TIRE SIDE WALL TO FAIL. I WENT TO A BRIDGESTONE DEALER, THEY INSPECTED THE TIRE AND AGREED THERE WAS NO SIGN OF ANY EXTERIOR DAMAGE TO THE TIRE. THEY THEN CONTACTED BRIDGESTONE BY TELEPHONE. BRIDGESTONE STATED THAT THE ONLY ASSISTANCE WOULD BE A 15% DISCOUNT ON A NEW TIRE. I FEEL THAT THIS IN VERY UNFAIR. *TR

WAS BACKING OUT OF DRIVEWAY AND HIT BRAKES. PEDAL DEPRESSED FURTHER THAN NORMAL AND IT TOOK EXTREME EFFORT TO STOP THE TRUCK. I TRIED TURNING TRUCK OFF AND THEN RESTARTING IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I THEN TRIED TO STEER THE VEHICLE TO LINE IT UP WITH THE ROADWAY SO IT COULD BE TOWED EASILY. I WAS BACKING UP AND TRYING TO TURN THE WHEEL AND THE STEERING FELT LIKE IT WAS LOCKED. WITH EXTREME EFFORT I WAS ABLE TO TURN THE WHEEL WHILE CONTINUING TO BACK UP. SUDDENLY THERE WAS A LITTLE CHUNK NOISE THE WHEEL KICKED SLIGHTLY IN MY HANDS. I THEN HAD FULL POWER STEERING AND POWER BRAKES AGAIN. I IMMEDIATELY DROVE IT (SLOWLY) TO THE DEALER AND THEY TOLD ME EVERYTHING CHECKED OUT AND THAT IT WAS INTERMITTENT PROBLEM THAT THEY COULD NOT SOLVE. BOTH STEERING AND BRAKES FAILED, BUT THE DEALER COULD NOT REPRODUCE THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2009 GMC SIERRA 2500. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, SHE HEARD A RATCHET SOUND UNDERNEATH THE VEHICLE. THE VEHICLE JERKED FORWARD SLIGHTLY. SHE ALSO NOTICED THAT ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE FAILURES HAVE BEEN OCCURRING EVER SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 515.