2013 GMC SIERRA 2500 Complaints

The contact owns a 2013 GMC Sierra 2500. The contact stated while driving 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the road, where a mobile independent mechanic diagnosed that the fuel pump had failed. The mechanic determined that the entire fuel system assembly needed to be replaced. The vehicle was not repaired. The vehicle was then towed to an unknown dealer but was not diagnosed or repaired. The vehicle was currently being towed to the residence. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not included in a related recall and the vehicle was not covered under warranty. The failure mileage was approximately 206,000.

P21DD CODE LOW VOLTAGE. THIS IS SECOND TIME IT HAS BEEN REPLACED. 62145 MILES ON TRUCK..

TOP OF DASH BOARD IS CRACKED IN NUMEROUS PLACES ABOVE THE STEERING WHEEL, CENTER OF DASHBOARD, AND AROUND PASSENGER AIRBAG. WORRIED THAT THIS WOULD BE A SAFETY CONCERN IN THE EVENT OF AN ACCIDENT. THERE WOULD BE SHARP PIECES OF DASH BOARD BEING THROWN AROUND THE CAB AND MIGHT AFFECT DEPLOYMENT OF PASSENGER AIR BAG. I HAVE ADDITIONAL PHOTOS BUT THEY ARE OVER THE 5MB LIMIT

TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD HAD CRACKS ON THE PASSENGER SIDE BY THE AIR BAG UNIT, IN THE CENTER, AND AROUND THE INSTRUMENT CLUSTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED COVERT CHEVROLET BUICK GMC (11750 RESEARCH BLVD STE D, AUSTIN, TX 78759, (512) 371-6075) AND WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. *TT CONSUMER STATED CRACK AROUND THE AIR BAG. UPDATED 12/20/18*JB

I BOUGHT MY 2013 SIERRA 2500 HD 4X4 USED WITH ONLY 42000 MILES ON IT. WITHIN 1000 MILES OF THAT PURCHASE, THE POWER STEERING PUMP FAILED AND NEEDED REPLACED. I WAS PULLING INTO THE GAS STATION AND ALMOST TOOK OUT A FUELING TOWER. POWER STEERING PUMPS DO NOT FAIL -- THEY ARE MANUFACTURING DEFECTS. I HAVE HAD VEHICLES FOR 30 YEARS AND NEVER HAD A PS PUMP FAILURE. MOST PEOPLE NEVER EXPERIENCE THIS. I HAD TO FORK OUT $500 FOR THE REPAIR -- GMC SHOULD REIMBURSE ME FOR THIS ; THEY ARE LUCKY THIS DID'T TURN OUT TO BE A CATASTROPHE. I WAS LUCKY TO HAVE BEEN MOVING VERY SLOWLY DUE TO THE CONGESTION AT THE STATION.

CRACKED DASH GOING FROM THE PASSENGER SIDE AIRBAG COVER TO THE DASH VENT. ALSO, THE MOUNTING BRACKET FOR THE SAMES VENT CLIP IS BROKEN CAUSING THE DASH COVER TO BOUNCE AROUND.

THE VEHICLE LOSES POWER STEERING IN SLOW CONDITIONS, NORMALLY WHILE IN PARKING LOTS OR MAKING A TURN. THIS NORMALLY ONLY HAPPENS WHEN MAKING A RIGHT HAND TURN. WHEN THIS OCCURS, IT IS NEARLY IMPOSSIBLE TO CONTINUE THE TURN OF THE WHEEL TO COMPLETE YOUR TURN. THE VEHICLE HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES SINCE NEW TO RECENT AND WE ARE ALWAYS TOLD THAT THEY CANNOT RE-CREATE THE ISSUE, SO THERE IS NOTHING TO FIX. THE PROBLEM WILL LIKELY RESULT IN A CRASH AT SOME POINT IF IT IS NOT ADDRESSED, AS IT CREATES A VERY UNSAFE CONDITION AND INABILITY TO CONTROL THE TURN OF THE VEHICLE. THIS PROBLEM HAS HAPPENED SINCE THE TRUCK WAS NEW UP UNTIL MOST RECENTLY TODAY, JULY 30, 2018.

TL* THE CONTACT OWNS A 2013 GMC SIERRA 2500. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO CRACK SEVERELY. THE LOCAL DEALER (FRANK KENT COUNTRY, 2000 E. STATE HWY 31, CORSICANA, TX 75110) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

POWER STEERING GOES IN AND OUT WHEN MAKING TURNS AT LOW ENGINE RPM. HAPPENS REGULARLY WHEN TURNING INTO A PARKING SPOT IN A PARKING LOT. SOMETIMES, THE POWER STEERING COMPLETELY GOES OUT DURING THE TURN THAT YOU MUST COME TO A COMPLETE STOP BEFORE STRIKING ANOTHER VEHICLE.

DIC DISPLAYS, "SERVICE TRAILER BRAKE SYSTEM" TRAILER NOT CONNECTED AT THE TIME OF MESSAGE. NO FRAYED, LOOSE, OR CORRODED WIRES FOUND AND FUSES LOOK GOOD. CONNECTIONS DISCONNECTED, BLOWN OUT, AND RECONNECTED. MESSAGE STILL READS EVERY DAY OF DRIVING. SEEMED TO START AFTER DRIVING IN RAIN. MAYBE JUST A COINCIDENCE.