2019 GMC SIERRA 3500 Complaints

The contact owns a 2019 GMC Sierra 3500. The contact stated that while attempting to switch lanes, the side-view cameras failed to operate as needed. The vehicle was taken to a dealer where it was diagnosed with a disconnected wire from the side-view cameras. The wire had poor connection, which caused the cameras to fail due to low voltage. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the part to repair the vehicle was no longer manufactured. The failure mileage was 53,004. The VIN was unavailable.

Approximately Nov 15, 2024 is when the issue started. At approximately 44,000 miles the truck experienced a catastrophic oil coolant failure causing oil and coolant to mix. It is available for inspection. The incident happened suddenly as the truck was being driven. When pressing on the accelerator, the truck hesitated to move on several occasions. The issue was confirmed by an authorized GMC service center. The truck has been inspected by the authorized GMC service department. The warning light came on after the damage was done. There was no other sign of an issue. It wasn't until the next day when the truck was started, that the warning light appeared. No leaks of any kind.

The contact owned a 2019 GMC Sierra 3500. The contact stated that while driving during a rain storm at approximately 60 MPH, the vehicle hydroplaned. The contact stated that the vehicle swerved to the right and then to the left. The contact stated that the vehicle drove off the road and down an embankment. The contact stated that he drove over a mound, and the vehicle was launched into the air, and, according to the police report, he traveled approximately 100 feet. The contact stated that the vehicle landed on the front end. The force of the crash had bent the vehicle frame behind the engine. The contact stated that as the vehicle's front end crashed into the ground, his forward momentum sent him into the center console. The contact stated that the center console struck his face and caused lacerations and a bloody nose. The contact stated that the police and emergency services had arrived on scene. The contact stated that a report was written, but he did not have the report number. The contact stated that he had bent the top half of the steering wheel from the force of the crash. The contact was transported to the emergency room. The contact was advised that he had fractured vertebrae between L1 and L3 and had bruised ribs on his right side. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by his insurance provider. The contact stated that none of the front air bags had deployed. The contact stated that the police and the insurance provider confirmed that no air bags had deployed. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.

The contact owned a 2019 GMC Sierra 3500. The contact stated while driving at approximately 45 MPH, the vehicle went into “Engine Power Reduced Mode” and the contact attempted to pull over to the side of the road, but the contact stated that the battery went dead and the vehicle shutoff. The contact shifted to park(P) and attempted to restart the vehicle; however, the vehicle failed to restart, and smoke started coming from under the hood. The contact stopped attempting to restart the vehicle, and exited the vehicle and raised the hood, and the vehicle was on fire in the engine compartment on the left side of the firewall. The contact stated that there was gray and white smoke coming from the vehicle and an odor of electrical wires burning. The contact attempted to reach for a fire extinguisher but was informed by another driver who had stopped to see if the contact needed assistance, to step away from the vehicle. The other driver saw the flames coming from the engine compartment and told the contact to step away from the vehicle because it was unsafe to attempt to extinguish the flames, and the engine compartment became engulfed in flames. The Fire Department was contacted and arrived on scene and extinguished the fire. The contact stated that the front end of the vehicle and the front bumper, hood, engine, and engine components were damaged by the fire. Additionally, the front windshield was severely damaged. The vehicle was towed to an impound lot and declared a total loss by the Insurance provider. The contact stated that the Fire Department filed an incident report. The manufacturer was not informed of the failure. The contact related the failure and the fire to NHTSA Campaign Number: 21V496000 (Equipment) which was associated with the VIN. The failure mileage was approximately 242,000.

I purchased my vehicle in 2019. Since then, I have had several issues. I've had to replace the coolant reservoir, DEF heater/pump and twice changed the number 8 injector plug. The warning light came on just after the warranty went out. The code reader read the ambient sensor and no sensor.

The other day approximately 5 minutes after leaving my house I noticed a smell and saw some slight smoke coming from my rear window. I immediately turned off the rear defrost and my rear window shattered. The next day I discovered other Chevy/gmc vehicles have a recall for a short circuit in the rear defrost. Unfortunately the dealership will not help me until there is a recall with my vin as there is not an open recall on my vehicle.

Bought the vehicle new in 2019 currently at a dealership to have the third in tank electric fuel pump installed. When it was in the shop for the second fuel pump installation the technician informed me that the pump can go out at any time causing a potential accident. Fortunately truck wouldn’t start and was diagnosed at dealership.

Service brake brake system comes on randomly. have to hit reset when driving. constantly

The trailer brake system has stopped working and displays the message "Service trailer Brakes" it does this no matter if several different tralers are hooked to the truck. These trialers test fine in other trucks and with meters. The trailer brake controller does not work. There are many owners reporting the same thing. It is a critical safety feature to stop the truck & trailer and probably already has led to some fatalities. Please issue a recall. Thank You.

Intermittent issue with entire dash lights and radio lights going either fully out/off or extremely dark. Adjusting dimmer does not correct the issue. Affects driver safety due to acute driver distraction while trying to correct, and disables driver warning lights and all information systems, including towing related warnings (transmission temp/coolant temp, etc) Dealer advises to bring it back when it is occurring, but occurrences are not predictable, nor do they occur on a regular basis. Cause is unknown, but since dimmer switch does not correct this issue, it is the probable cause.