2011 GMC TERRAIN Complaints

WHEN REFUELING VEHICLE AT A GAS STATION, AT A FULL STOP, WITH THE ENGINE TURNED OFF, THE GASOLINE PUMP WILL NOT STAY ON WHILE INSERTED INTO THE FUEL TANK OF MY 2011 GMC TERRAIN, NO MATTER WHICH FUEL VENDOR I BUY A FILL UP FROM. I HAVE HAD THIS CAR FOR SEVERAL YEARS, AND IT HAS NEVER WORKED PROPERLY. I DECIDED TO REACH OUT TO SEE IF THIS IS A NORMAL ISSUE FOR THIS VEHICLE. IF IT IS NOT, THEN COULD THIS BE A RECALL EVENT? THANKS FOR YOUR HELPFULNESS.

WHEN INSERTING THE GASOLINE PUMP'S NOZZLE TO REFUEL THE VEHICLE, THE NOZZLE DOES NOT LOCK INTO PLACE DURING THE PUMPING OF GASOLINE. VEHICLE OWNER HAS TO MANUALLY HOLD THE FUEL DISPENSER'S HANDLE TO REFUEL THEIR VEHICLE DURING THE ENTIRE 16 GALLON OPERATION. THERE APPEARS TO BE A PART MISSING THAT WOULD CONTROL THE SAFE AUTOMATIC REFUELING OF THIS VEHICLE, BUT THAT PART IS NOT ON MY VEHICLE.

TRANSMISSION NOT FUNCTIONAL, WILL NOT ENGAGE INTO ANY GEAR,AND WENT OUT WHILE DRIVING. I'VE SEEN MULTIPLE COMPLAINTS ONLINE WITH SANE PROBLEM. RECALL NEEDS TO BE DONE.

TRANSMISSION WILL NOT ENGAGE IN ANY GEAR, HAS GONE COMPLETELY NONFUNCTIONAL. I HAVE RESEARCHED THE PROBLEM AND NOTICE THAT EVERY COMPLAINT IS THE SAME REGRADING THE TRANSMISSION. SAME MILEAGE AS OTHERS AND THIS PROBLEM OCCURS, THERE NEEDS TO BE A RECALL ON THIS MATTER.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT CONTACT THAT THE BALANCE CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER WOODY BUICK GMC LOCATED AT 1585 W OGDEN AVE, NAPERVILLE, IL 60540, (888) 461-9066, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE THERE WAS A KNOCKING AND CLICKING SOUND COMING FROM THE ENGINE. THE CONTACT COASTED INTO A PARKING LOT AND ADDED TWO QUARTS OF OIL. FIFTEEN TO TWENTY MINUTES LATER, THE FAILURE RECURRED WITH THE NOISE LOUDER. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE, LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. ADDITIONALLY, WHILE MAKING A RIGHT TURN GOING DOWNHILL, THE VEHICLE LOST MOTIVE POWER. THE BRAKE WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO STOCKTON GMC DEALER, (ADDRESS UNKNOWN, (814) 238-4905) AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE VIN WAS NOT AVAILABLE.

LAST SUMMER (JULY 2019) OUR WIPERS STOPPED IN THE UP POSITION DURING A HEAVY THUNDERSTORM ON THE HIGHWAY WHILE WE TRAVELING OVER 60 MPH. IT WAS VERY SCARY AND WE ARE LUCKY WE DID NOT CRASH. WE REPLACED THE WIPER BLADE TRANSMISSION. NOW DURING AN ICE STORM THE BLADES QUIT AGAIN. I FIND THAT THERE ARE SEVERAL COMPLAINTS REGARDING ISSUES WITH THE WIPER BLADES AND THAT CANADA HAS A RECALL ON THEM DUE TO THE SAFETY ISSUE. WHY DO WE NOT HAVE RECALL FOR THIS IN THE US?

MY WIFE WAS DRIVING THE VEHICLE AND WENT OVER A BUMP AND HEARD A BANG COME FROM THE REAR DRIVER SIDE OF THE VEHICLE . WHEN I LOOKED YOU COULD SEE THE WERE THE REAR SUSPENSION BOLTS TO THE SUB-FRAME WAS ALL RUSTED AWAY, SO I INSPECTED THE PASSENGER SIDE OF THE VEHICLE AND IT WAS ALMOST LIKE THE DRIVERS SIDE. IF THE BUSHINGS WERE NOT TIGHT THAT ARM WOULD HAVE FALLEN DOWN AND IT WOULD HAVE RIPPED THE WHOLE REAR OF THE CAR OUT CAUSING AND ACCIDENT WERE PEOPLE WOULD HAVE BEEN INJURED OR KILLED.

SIGNIFICANT EXHAUST FUMES ACCUMULATING INSIDE PASSENGER CABIN DURING IDLE/STOP. VOLUME OF GASES SMELL LESS WHILE IN MOTION BUT STILL EVIDENT. SIGNIFICANT REDUCTION IN ENGINE POWER NOTICABLE; AS WELL AS ERRATIC NOISE FROM THE ENGINE AND EXTEMELY HESITANT ACCELERATION RESPONSE.

SINCE I BOUGHT MY TRUCK I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE ENGINE AND TRANSMISSION I'VE TRIED MULTIPLE TIMES TO CONTACT THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY DO NOT RESPOND BACK TO ME I FEEL LIKE THEY ACT AS IF I DID NO BUSINESS WITH THEM ON PURCHASING MY CAR