2011 GMC TERRAIN Complaints
View complaints related to 2011 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2011 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 GMC TERRAIN- FINDLAY, OH
I HAVE A 2011 GMC TERRAIN THAT HAS AROUND 73,000 MILES ON IT, AND THE TIMING JUMPED, CAUSING THE CAR TO DIE IN THE MIDDLE OF THE ROAD, AND WOULD NOT RESTART AT ALL. WHEN I CALLED GMC CUSTOMER CARE, THEY WERE SLIGHTLY HELPFUL, UNTIL THEY FOUND I PURCHASED THE CAR USED.. I BELIEVE AT THE LOW MILEAGE OF MY VEHICLE, THAT IT SHOULD NOT HAVE JUMPED TIME. I AM REALLY UPSET THAT GMC BASICALLY TOLD ME "TOO BAD" WHEN THEY FOUND OUT I PURCHASED USED.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- PEARLAND, TX
I PURCHASED A 2011 TERRAIN NOT KNOWING THERE WAS AN ISSUE WITH THE EXCESSIVE OIL CONSUMPTION. I HAVE CALLED GMC FOR A FIX AND HAVE BEEN TOLD THAT NHSA IS THE ONE WHO DECIDES WHAT VIN # GET A LETTER TO GET THE MOTOR FIXED. I DISAGREE WITH THIS SINCE FIR THE OTHER VIN# ARE HAVING THE SAME ISSUE WHY WOULD YOU NOT INCLUDE ALL MODELS EXPERIENCING THIS ISSUE? MY QUESTION IS HOW CAN I GET THIS RESOLVED TO GET GMC TO SEND ME THE LETTER THAT OTHERS HAVE RECEIVED REGARDING THIS ISSUE?
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- RACELAND, LA
MY TERRAIN HAS 104,000 MILES I WAS DRIVING IT WHEN THE TIMING BELT BROKE AND DESTROYED THE ENGINE. THE MECHANIC SAYS IT WAS DUE TO LACK OF OIL CHANGES BUT THAT IS A LIE BECAUSE I WENT TO THE DEALERSHIP EVERY TIME AND I HAD ON STAR ACTIVE SO THE COULD REMIND ME TOO I BROUGHT IT TO BARKER GMC IN YOU MA LA THEY HAVE A RECORD OF MY SERVICE.I WAS DRIVING MY CAR ON THE HIGHWAY WHEN IT STARTED SHAKING AND IT JUST QUIT WORKING WENT COMPLETELY OUT I HAD TO HAVE IT TOW AWAY.I EVEN CALLED GM MOTOR WITH NO RESULTS NOW IT WIL COST OVER 7000.00 FOR A NEW MOTOR I JUST FINISHED PAYING FOR MY CAR I CAN'T AFFORD THIS PLEASE. HELP
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- ROCKFORD, MI
TAKATA RECALL : SUCKING UP OIL, RATTLING SOUND, CAR JERKING FORWARD- DIAGNOSIS FROM GMC DEALERSHIP- REPLACE PISTONS, TIMING RINGS, AND ACTUATORS, VEHICLE HAD 1 QUART OF OIL AND VEHICLE HAD REGULAR OIL CHECKS AND WAS IN SHOP LESS THAN A YEAR PRIOR. THIS WAS A KNOWN RECALL BY THE DEALERSHIP. 59K MILEAGE ON VEHICLE . WE HAVE LETTER AND ALL DOCUMENTS
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- OCEAN VIEW, HI
DRIVING HOME FROM WORK AND MAKING A RIGHT HAND TURN THE CAR STARTED MAKING A HORRIBLE GRINDING NOISE. I THOUGHT MY WHEEL WAS COMING DETACHED FROM THE CAR. HAD THE CAR TOWED AND HAVE BEEN TOLD THAT MY FRONT DIFFERENTIAL "EXPLODED". NOT A HAPPY CAMPER, BOUGHT 2ND HAND, HAS 77,000 MILES NOW COSTING ME 2500.00 TO 5000.00 TO REPAIR. SAD THING IS, IS WE NEVER USE THE 4 WHEEL DRIVE.
Source: NHTSA WEB SITE -
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2011 GMC TERRAIN- RANGER, GA
FUEL PUMP FAILURE ALLOWING GASOLINE INTO CRANKCASE IN LARGE VOLUMES. ROUGH IDLE, CONSTANT STALLING, MISFIRING, FUEL SMELL RECIRCULATING INTO CABIN. EXACT ISSUE ADDRESSED BY GM RECALL FOR MY EXACT TERRAIN AND EQUIVALENT CHEVY EQUINOX WITH 2.4 ECOTEC. WAS TOLD MINE WAS NOT COVERED AS IT WASN'T IN CORRECT VIN RANGE THOUGH SAME MAKE, MODEL, YEAR, MOTOR, HIGHLY DANGEROUS COMBUSTIBLE ISSUE MATCHED. DEALER CHARGED ME $700+ FOR REPLACEMENT/REPAIR OF FUEL PUMP, BOTH O2 SENSORS, FUEL LINE, OIL CHANGE TO RID GAS DILUTED OIL. 2 DAYS, 50 MILES LATER, O2 CODE ENGINE LIGHT COMES ON, ERRATIC IDLING BEGINS, POWER LOSS THEN STALLS. REMOVED OIL CAP TO SMELL AND FIND GASOLINE MIXED BACK INTO OIL. BETWEEN 1/8 - 1/4 QUART GASOLINE IN THE CRANKCASE AFTER 50 MILES OF DRIVING! THIS AFTER "REPAIR" AT "CERTIFIED" CHEVY DEALERSHIP; A DANGEROUS MANUFACTURING FLAW GM ACKNOWLEDGED WAS A PROBLEM BUT I WAS TOLD, " NOT ON YOURS THOUGH, WRONG VIN". THANK YOU FOR PLACING MY LOVED ONES IN DANGER GM, REFUSING TO FIX YOUR OWN RECALL, CHARGING ME OVER$700 TO WORSEN THE ISSUE AND PLACE MY FAMILY IN GREATER DANGER.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- UPLAND, IN
GOT INTO CAR ONE DAY AND THE DRIVERS SIDE SEAT HAD DROPPED TO IT'S LOWEST POSITION. SAW THAT A BOLT THAT AIDS THE SEAT RISER MECHANISM HAD FALLEN OUT. VERY DANGEROUS IF HAPPENED WHILE DRIVING. I WAS ABLE TO MANUALLY SCREW IT BACK IN.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- PALESTINE, TX
IGNITION COMPLETELY TURNED OFF, I PUSH BUTTON TO TURN ON RADIO AND I HEAR SEVERAL TAP, TAP, TAP, TAP BEHIND MID-DASH RADIO-CD, A.C, HEAT CONTROL UNIT. I'M SURE THE TAP, TAP, TAP, TAP NOISE IS DOOR TO AIR RECIRCULATION/NO RECIRCULATION DOOR THAT SOMEHOW ACTIVATES UNIT ACTUATOR JUST BY TURNING ON RADIO! UNBELIEVABLE! ALSO, WHEN I NEED TO DEFROST WINDSHIELD I TURN TEMP KNOB TO COLD AND THE TAP, TAP, TAP, TAP NOISE HAPPENS! I DO NOT TURN ON A/C COMPRESSOR. AGAIN, UNBELIEVABLE!! THIS IS A DESIGN DEFECT FOR SURE. I'M SURE THAT TO DIAGNOSE AND REPAIR THE STEERING WHEEL, DASH MUST BE REMOVED SO TECH,. CAN GAT TO MIS-DESIGNED PARTS. NO CUSTOMER SHOULD HAVE TO PAY FOR THIS KIND OF DESIGN DEFECT. I WANT GMC TO OAY TO SOLVE THEIR DESIGN DEFECT!!! THIS DEFECT HAPPENS EVERY TIME I TURN ON RADIO OF DO A COLD DEFROST. PROBLEM HAPPENS AT ANY SPEED OR WHEN NO KEY IN IGNITION.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- BOW, NH
DURING A DRIVING RAIN, GOING 65 MPH ON THE HIGHWAY, WHEN I PUT MY WIPERS ON HIGH, THEY STOPPED WORKING ALTOGETHER. I HAD BEEN IN THE PASSING LANE, HAD TO AVOID CRASHING, AND GET OVER 2 LANES AND GET MYSELF TO THE NEAREST EXIT. A WHITE KNUCKLE EXPERIENCE, TO SAY THE LEAST. WE HAD TO REPLACE THE ENTIRE WIPER MOTOR AT OUR EXPENSE AND INCONVENIENCE.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- YORKVILLE, IL
THE GMC JERKS FORWARD AND IT ALMOST HIT PERSON IN FRONT. THEN WHEN IT SHIFT FROM 2ND TO 1ST IT JERKS DOWN INTO A STALL. SOMEONE COULD REAR END ME. BECAUSE OF THE SUDDENNESS OF THE STOP.
Source: NHTSA WEB SITE