2011 GMC TERRAIN Complaints

AFTER A 2 HOUR HIGHWAY DRIVE I NOTICED THE VEHICLE BEGAN RUNNING LOUD, A RATTLING NOISE COMING FROM THE ENGINE AS I WAS GETTING OFF THE HIGHWAY. AFTER PARKING AND SHUTTING THE VEHICLE DOWN AND LETTING IT REST, I WENT TO RESTART IT. AGAIN IT WAS STILL LOUD BUT QUICKLY SHUT ITSELF OFF AND WOULD NOT START BACK UP. UPON INSPECTION, THE TIMING CHAIN WENT OUT CAUSING, TO QUOTE THE SERVICE MANAGER, "CATASTROPHIC ENGINE DAMAGE" THAT WAS WELL BEYOND ABLE TO BE REPAIRED.

I PURCHASED MY CAR USED IN SEPTEMBER TWO WEEKS LATER I STARTED EXPERIENCING STALLING AND ERRATIC JERKING WHILE DRIVING. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR (WHILE IT WAS UNDER WARRANTY) AND WAS TOLD NOT TO WORRY IT'S JUST THE O2 SENSORS. THE CAR WAS LOOSING OIL LIKE CRAZY. DECEMBER THE CAR BECAME WORSE AND STALLED AND WOULD NOT START. THE DEALERSHIP INFORMED ME I NEED A NEW ENGINE, I AM NO LONGER COVERED UNDER WARRANTY AND STILL PAYING FOR THIS CAR. NO ONE WILL HELP ME SO NOW I'M STUCK WITH A PAYMENT AND AN INOPERABLE CAR.. OH DID I MENTION I GOT A CAR FAX ONCE THE CAR BROKE DOWN TO SEE THE VEHICLE HISTORY THE TITLE IS BRANDED MANUFACTOR BUY BACK/LEMON.. I HAVE SEEN ON SEVERAL FORUMS AND GOOGLE THAT MANY PEOPLE HAVE COMPLAINED AND GM WILL NOT DO A RECALL THIS ISSUE IS TOTALLY UNSAFE AND CAN CAUSE SERIOUS INJURY.

WHILE DRIVE DOWN THE INTERSTATE MY CAR SAID SERVICE STABILITY TRACK THEN SAID ENGINE POWER REDUCED, SPEED DROPPED DRAMATICALLY THEN SHUT OFF COMPLETELY. ENGINE WOULD NOT TURN BACK OVER. HAD IT TOWED TO THE SHOP ONLY TO FIND OUT THE ENGINE LOCKED UP DUE TO NO OIL. DEALER SAID IT WAS DUE TO A VERY COMMON PROBLEM WITH GM WITH EXCESSIVE OIL CONSUMPTION! I HAD MY OIL CHANGED AND A FULL TUNE UP 2 WEEKS AGO! CALLED TO CHECK RECALLS ONLY TO FIND OUT THAT IN FACT THERE WAS AN RECALL FOR EXCESSIVE OIL CONSUMPTION BUT MY VIN WASN'T INVOLVED. DEALER SAYS IN FACT IT SHOULD BE! THIS COULD HAVE CAUSED A ACCIDENT AND CAUSED MY CHILDREN AND I TO BE SERIOUSLY INJURED!

VEHICLE CONSUMES 2 QUARTS OF ALL EVERY 1500 MILES ONLY HAD THE TRUCK FORA YEAR AND A HALF. ALSO IT HAS THIS TERRIBLE RATTLING NOISE.

CATALYTIC CONVERTER RECALL. I HAVE HAD AN ISSUE MY 2011 GMC TERRAIN FOR ABOUT A 7 MONTHS NOW. BACK IN NOVEMBER OF 2017, SO I HAVE HAD A PROBLEM WITH MY CAR FOR ABOUT A MONTH AND A HALF AT THAT TIME, I TOOK MY TERRAIN IN FOR A REGULARLY SECHEDUALED OIL CHANGE. WHILE GETTING MY OIL CHANGED I ASKED IF THEY COULD LOOK AT MY CAR TO SEE WHAT THE PROBLEM WAS. THEY SAID I HAD A LEAK IN MY EXHAUST AND THAT MY CATALYTIC CONVERTER WAS BROKEN. I WAS LOOKING UP PRICES TO GET THE CATALYTIC CONVERTER CHANGED AND SAW THERE WAS A RECALL FOR IT AND CALLED MY LOCAL CHEVY DEALERSHIP TO FIND OUT MORE. I AM NOW AT 123000 MILES, SO THE DEALERSHIP TOLD ME THAT I WAS OVER THE ALLOWED MILES OF 120,000. I SWITCHED P.O. BOXES AND NEVER RECEIVED A LETTER LETTING ME KNOW ABOUT THE RECALL. I DO HAVE THE PAPER SAYING THAT THE CATALYTIC CONVERTER IS BROKEN AND AT THE TIME I HAD 119,856 MILES WHICH IS JUST UNDER THE 120,000 MILE MARK, AND THAT WAS AFTER ABOUT A MONTH AND A HALF OF ISSUE WITH MY TERRAIN. I WANTED TO KNOW IF YOU WOULD HONOR THE RECALL SINCE I HAVE THE DOCUMENT STATING I WASN'T AT 120,000 MILES AND THAT THE CATALYTIC CONVERTER WAS BROKEN, THE DOCUMENT IS INCLUDED IN THE PICTURE BELOW.

VEHICLE CAUGHT ON FIRE AFTER PULLING OFF THE HIGHWAY ONTO A BUSY CITY ROAD. THE CAUSE WAS OIL SPILLING ONTO THE HOT EXHAUST AFTER CATASTROPHIC ENGINE FAILURE WHEN THE PISTON RODS WENT THROUGH THE SIDE OF THE BLOCK. A BYSTANDER HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FIRE OUT IN THE ENGINE BAY, AFTER I WAS ABLE TO SAFELY GET OUT OF THE VEHICLE. THE VEHICLE WAS A TOTAL LOSS ACCORDING TO OUR INSURANCE COMPANY, BUT WE HAVE A CLAIM ON OUR RECORD WITH INSURANCE GOING UP SINCE GM WOULD NOT COVER THE CLAIM BECAUSE THE MILEAGE WAS OVER 100,000 MILES EVEN THOUGH THIS OIL CONSUMPTION ISSUE WAS PRESENT WELL BEFORE 100,000 MILES. SOMETIME PRIOR TO THIS THE DEALER PERFORMED A PISTON REBUILD FOR EXCESSIVE OIL CONSUMPTION. AFTER THE REPAIR THE VEHICLE MADE A KNOCKING NOISE ON START UP. THE DEALER PASSED THIS OFF AND WE WERE TOLD NOT TO WORRY ABOUT IT. WE PRESSED THE ISSUE A COUPLE OF TIMES AND THE ANSWER WAS THE SAME, DON'T WORRY ABOUT IT, IT WILL GO AWAY. THIS IS JUST UNACCEPTABLE AND DANGEROUS TO THE OWNERS OF THIS ENGINE.

EXHAUST FUMES ARE ENTERING THE VEHICLE THROUGH THE AIR VENTS, GETS WORSE WHEN IDLING. SEATBELT DOES NOT BUCKLE.

I BOUGHT A USED 2011 GMC TERRAIN WITH A CLEAN CARFAX AND 35000 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS. THE CAR BURN AT LEAST A QUART OF OIL EVERY 2 WEEKS. THE CONSTANTLY JUST CUTS OFF WHEN DRIVING. GMC NEEDS TO DO SOMETIME ABOUT THIS BEFORE PEOLPE ARE KILLED.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A FUEL ODOR COMING THROUGH THE VENTS FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,707. *TR

I WAS HAVING PROBLEMS WITH MY BRAKES MAKING NOISE SO I TOOK THE CAR IN FOR SERVICE, I WAS TOLD THE BRAKES WAS FINE; HOWEVER THE NOISE CONTINUED AND A MONTH LATE I TOOK IT BACK AND WAS TOLD I NEEDED PADS, ROTORS AND THAT THE LEFT CV AXLE WAS RUSTED AND NEEDED TO BE REPLACED. 2 DAYS LATER I WAS TOLD MY CAR WAS READY AND THAT THE CV AXLE WAS REPLACED. I LEFT AND WITHIN 30 MINUTES AS I WAS ABOUT TO GET ON THE HIGHWAY, I HEARD A POP AND LOSE ALL CONTROL OF THE TERRAIN, MY THE ONLY WAY I COULD STOP THE VEHICLE WAS BY PLACING THE EMERGENCY BRAKES, THE CAR WAS MAKING A LOUD NOISE. I PUT IT IN PARKED AND IT CONTINUE TO ROLL UNTIL I TURNED IT OFF. EVEN THE TOW TRUCK DRIVER STATED THAT THE CAR WAS ROLLING IN THE PARK POSITION. I'M THANKFUL THAT I AND MY KIDS WERE NOT KILLED BECAUSE I LITERALLY HAD NO CONTROL OF THE CAR. NOW THAT THE CAR HAS BEEN TOWED BACK TO THE DEALERSHIP, I WAS TOLD THE NEW CV AXLE WAS MALFUNCTIONED. HONESTLY, I'M STILL PAYING FOR THIS VEHICLE AND DO NOT FEEL SAFE DRIVING IT.