2011 GMC TERRAIN Complaints
View complaints related to 2011 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2011 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 GMC TERRAIN- SIDNEY, MT
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE KEY WAS LOCKED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUMBLERS MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GEM CITY MOTORS (406-433-3120, 701 S CENTRAL AVE, SIDNEY, MT 59270) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 GMC TERRAIN- BALTIMORE, MD
I WAS DRIVING ON THE HIGHWAY AND THE CAR CUT OFF AS SOON AS I SLOWED DOWN GETTING OFF THE EXIT. I STARTED THE CAR BACK UP AND IT SAID THAT THE STABILITRACK WAS OFF AND THAT I WAS LOSING ENGINE POWER. I GOT TO SAFETY, CHECKED MY FLUIDS AND I HAD NO OIL IN THE CAR. BUT I CHANGED THE OIL RECENTLY AND HAD 3,000 MORE MILES TILL MY NEXT OIL CHANGE. I TOWED THE CAR TO MY MECHANIC AND DESCRIBED WHAT HAPPENED. HE TOLD ME THAT THEIR WAS AN INTERNAL ENGINE FAILURE THAT CAUSED THE TIMING BELT TO BREAK. I CALLED MY INSURANCE AND THEY HAD A FIELD ADJUSTER LOOK AT THE VEHICLE AND HE NOR THE MECHANIC COULD FIGURE OUT WHY OR HOW THIS HAPPENED ON SUCH A WELL MAINTAINED VEHICLE. THEY BOTH STATED THAT THERE IS NO WAY THAT I SHOULD HAVE HAD 2 MAJOR SYSTEM FAILURES (I JUST REPLACED THE TRANSMISSION) WITH THE CURRENT VEHICLE MILEAGE. I CALLED GMC AND THEY WILL NOT SO ANYTHING TO HELP ME. THEIR ONLY SOLUTION IS FOR ME TO TOW IT TO A GMC DEALERSHIP AND THEY WILL LOOK AT IT. I COULD'VE DIED IN THIS CAR, I STILL OWE ON THIS CAR AND THEY WON'T HELP ME.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- MIDDLETOWN, MD
WHILE DRIVING ON THE HIGHWAY AT 45 MPH, THE VEHICLE REMAINED RUNNING BUT ABRUPTLY STOPPED. I COULD HAVE BEEN HIT FROM BEHIND WITH SERIOUS CONSEQUENCES. IT LEFT ME STRANDED ON A 2 LANE ROAD UNABLE TO MOVE OUT OF THE LANE. THIS IS A SERIOUS PROBLEM WITH THIS VEHICLE. GM NEEDS TO ADDRESS THIS PROBLEM.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- ONEIDA, NY
I WAS DRIVING ON A CITY STREET AND THE STABILITRAC WORDS CAME UP ON MY DASH. THEN IT SAID POWERING DOWN. THEN MY VEHICLE STARTED RUNNING ROUGH AND I PULLED OVER AND SHUT IT OFF. I WAITED A MINUTE AND SHUT OFF TRACTION CONTROL BUTTON. THEN STARTED AGAIN AND A FEW MINUTES LATER THE WORDS CAME ON AGAIN AND IT STARTED RUNNING ROUGH. I SHUT IT OFF AGAIN AND WAITED AND GOT IT HOME SLOWLY ABOUT 3 MILES.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- PROVIDENCE FORGE, VA
I SMELLED FUMES. THE CHECK ENGINE LIGHT DID NOT GO ON. I BROUGHT TO MY MECHANIC WHO SAID IT HAD A CRACKED EXHAUST MANIFOLD. CO IS LEAKING INTO MY CAR. I WILL PAY $1000 TO HAVE THIS FIXED. NO ACCIDENTS. JUST A FAINT SMELL OF GAS. I HAVE 2 KIDS AND ROUTINELY BRING OTHER PEOPLES' KIDS INTO MY CAR. UNACCEPTABLE GMC.
Source: NHTSA WEB SITE -
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2011 GMC TERRAIN- ZEBULON, NC
ENGINE HAS BURNED 2QT. OF OIL BETWEEN OIL CHANGE WHICH I DIDN'T KNOW. ENGINE SEIZED UP. IT JUST STOPPED. HAD IT TOW TO DEALER THEY WANT 9000.00 DOLLARS TO FIX. STILL HAVE SUV BUT DOSE NOT RUN. DO BUY GMC TERRAIN .
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- HEALDTON, OK
I BOUGHT MY CAR USED IN 2014. THERE WAS NO MENTION OF THE CAR BURNING SO MUCH OIL! I PUT 3 QTS IN MY CAR EVERY 3 WEEKS! IT BURNS OIL LIKE CRAZY!
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- GEORGETOWN, TX
VEHICLE(AUTOMATIC) WILL STALL WHILE DRIVING, HAS HAPPENED MULTIPLE TIMES ON FREEWAY. MECHANICS ARE NOT DISCOVERING ANY ISSUES, VEHICLE HAS REGULAR MAINTENANCE. THERE HAS BEEN TIMES WHERE THE VEHICLE WOULD NOT GO INTO REVERSE AND WOULD JERK THEN SHUT OFF, IT SEEMS THERE IS AN ISSUE WITH GEARS/TRANSMISSION. HAVE RESEARCHED ONLINE AND THERE ARE MANY SIMILAR COMPLAINTS OF STALLING VEHICLES WHILE DRIVING.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- NEWPORT NEWS, VA
VEHICLE KEEPS SHUTTING OFF WHEN DRIVING. I WAS AT STOP SIGN VEHICLE JUST SHUT OFF I STARTED IT BACK AND TRY TO GO PARK IT BACK HOME IT SHUT OFF 4 TIMES BEFORE IT GOT IN MY DRIVEWAY. THE TRUCK RECENTLY DID THE SO SAMETHING TWO WEEKS AGO AND I TOOK IT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG WITH IT. I JUST RECENTLY GOT THE FUEL PUMP CHANGED, THIS IS WHEN THE ISSUE STARTED RIGHT AFTER HAVING THE FUEL PUMP CHANGED. WE WENT BACK TO THE SAME DEALERSHIP AND HAD THEM CHECK THE FUEL PUMP BUT I WAS TOLD THAT IT WAS ON PROPERLY. THERE ARE NO INDICATORS THAT POP UP, NO CHECK ENGINE LIGHT. THIS IS VERY DANGEROUS IF ON BUSY HIGHWAYS/INTERSTATES.
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- LADYLAKE, FL
THE BELT NEEDED TO FASTEN IN MY GRANDSONS CARSEAT IN THE MIDDLE OF THE BACK SEAT DID NOT HOLD WHILE MAKING A SHARP LEFT OR RIGHT TURN. THE SEAT SLID OVER SIDE WAYS. THERE IS NO UPPER STABLIZING DEVICE TO KEEP THE SEAT FROM TILTING TO THE RIGHT OR LEFT. I LIVE IN LADYLAKE AND SOMETIMES PEOPLE PULL OUT IN FRONT OF YOU AND WHILE THIS HAPPENED TO ME AND I HAD TO VEAR TO THE RIGHT MY GRANDSON SLID SIDEWAYS CARSEAT AND ALL, SCARED MY GRANDBABY.
Source: NHTSA WEB SITE