2011 GMC TERRAIN Complaints

View complaints related to 2011 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2011 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 GMC TERRAIN
    - BEDFORD, IN

    WE BOUGHT THIS AND HAD IT THREE MONTHS WHEN THE TRANSMISSION WENT OUT AT LESS THAT 80000 MILES. IT LOST POWER AND ALSO HAD LOST OIL AFTER JUST HAVING THE OIL CHANGED. SUPPOSEDLY IT WAS "DRY" AND ALSO NO TRANSMISSION FLUID. IT HAD JUST BEEN SERVICED AND HAVE THE PROOF OF SERVICING. IT TOOK US THREE MONTHS TO FIND A TRANSMISSION TO PUT IN IT, SINCE WE WERE STILL MAKING PAYMENTS ON IT!! HAD TO GET A RENTAL CAR FOR THREE MONTHS. IT WAS A NIGHTMARE. WE BOTH BELIEVE THAT GM KNOWS THIS VEHICLE MAKE AND MODEL TRANSMISSIONS ARE FAULTY. WE WERE VERY DISAPPOINTED. WE HAD OWNED A JIMMY WITH 300000 MILES ON IT. VERY DISAPPOINTED IN THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - INDEPENDENCE , KY

    I WAS AT A BUSY INTERSECTION WITH MY 19 MONTH OLD SON AT 5:00PM ON FRIDAY, MARCH 27, 2015 WHEN MY CAR JUST DIED ON ME. AFTER HAVING IT TOWED TO A NON GMC SERVICE STATION, THEY INFORMED ME THAT I HAD NO OIL IN MY CAR. I WAS TAKEN BACK BY THIS BECAUSE IT HAD NOT EVEN BEEN 1500 MILES SINCE MY LAST OIL CHANGE AND I HAD NO WARNING AT ALL, MY OIL LIGHT OR CHECK ENGINE LIGHT NEVER CAME ON IN MY CAR BEFORE IT DIED. I HAVE BEEN MORE THAN UP TO DATE ON EVERY OIL CHANGE SINCE I HAVE OWNED THE CAR IN SEPTEMBER OF 2013. DUE TO NO OIL IN MY CAR, THERE WAS EXTENSIVE DAMAGE TO THE ENGINE RESULTING IN ME HAVING TO REPLACE THE ENGINE IN MY CAR. GMC INFORMED ME THAT THIS IS NOT A RECALL AND IT SHOULD BE!!! THIS IS COMPLETELY DANGEROUS AND GMC WILL NOT REIMBURSE ME FOR THE ENGINE THAT I HAVE TO PUT IN MY CAR EVEN THOUGH THIS WAS NOT CAUSED BY ME. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - KENT, WA

    DRIVING DOWN I5 DURING A DOWNPOUR WHEN THE DRIVERS SIDE WINDSHIELD WIPER WENT OFF THE SIDE OF THE WINDSHIELD. SKIRTED TRAFFICTO BRING THE CAR TO THE SIDE OF THE ROAD AND MOVED THE WIPER BACK ONTO THE WINDSHIELD. WIPERS WOULD NO LONGER WORK. TOWED OFF INTERSTATE TO THE NEAREST DEALERSHIP WHERE THEY STATED THE WIPER TRANSMISSION WAS "BROKEN" AND THEY REPLACED IT. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - ENGLEWOOD, OH

    I WAS PULLING INTO A PARKING SPOT ON MONDAY NIGHT AND JUST BRUSHED THE CURB WITH THE FRONT PASSENGER TIRE. AFTER I CAME TO A STOP, THE SIDE AIRBAGS DEPLOYED. THE SERVICE STABILITRAK LIGHT COMES ON AND OFF AS WELL AS ALL OTHER DASH LIGHTS FLICKERING AS THE RADIO TURNED OFF AND THE POWER STEERING GOES OUT. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - SHALLOWATER , TX

    TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TERMINAL CABLE ENDS AND BATTERY NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 GMC TERRAIN
    - INDIANAPOLIS, IN

    TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVERS SIDE SEATBELT HAD A METAL PRONG PIECE THAT FRACTURED NEAR THE SEATBELT CAUSING THE SEATBELT TO PREMATURELY DETERIORATE. THE CONTACT INDICATED THAT THE BELT BUCKLE ANCHOR MAY FRACTURE AT ANY TIME DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V623000 (SEATBELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 GMC TERRAIN
    - SEYMOUR , CT

    DURING A NORMAL COMMUTE ON ROUTE ON 2/15 RECEIVED ABOUT 3 MILES INTO THE DRIVE RECEIVED A WARNING ERROR - LOSS OF ENGINE POWER AND THE CAR WOULD NOT ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND RECEIVED A STABILITITRAK ERROR. THE CAR WAS PULLED TO THE SIDE OF THE ROAD AND PLACED IN NEUTRAL. THE SHAKING BECAME WORSE AND THE CAR WAS SHUT OFF. AFTER TWO MINUTES THE CAR WAS STARTED AGAIN, WITH NO ISSUES AND WAS DRIVEN 6 MORE MILES WITHOUT ISSUE. AFTER 6 MILES OF DRIVING THE SAME ENGINE POWER WARNING AND STABILITRACK ERROR CAME BACK. THE CAR WAS VIOLENTLY SHAKING AND THE DRIVER SHUT IT OFF. IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP RECEIVED ONE CODE FOR THE THROTTLE SENSOR POSITIONER. THE CODE WAS RESET AND A LOOSE CONNECTION WAS DIAGNOSED AS THE FAULT AND RETURNED TO OWNER. FIVE DAYS LATER THE CAR WAS STARTED IN THE GARAGE. UPON STARTUP IT STARTED AGAIN TO SHAKE VIOLENTLY. THE CAR WAS PUT IN REVERSE AND BEGAN TO SHAKE VIOLENTLY AND THE DRIVER RECEIVED A STABILITRAK WARNING LIGHT. THE CAR WAS SHUT OFF AND WAS AGAIN TOWED TO THE DEALERSHIP. THE DEALERSHIP FOUND TWO CODES CRANK POSITION SENSOR AND MISFIRE. THE CAR WAS DRIVEN FIVE MILES WITH NO ISSUES. THE DEALERSHIP CANNOT LOCATE THE ROOT CAUSE OF THE PROBLEM. THIS UNDIAGNOSED ISSUE POSSES A SEVERE SAFETY RISK TO THE OWNER OF THE CAR AND FAMILY IF IT WERE TO OCCUR AGAIN WHILE DRIVING IN CONGESTED TRAFFIC OR ON A HIGHWAY. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - BATAVIA, OH

    I WAS TRAVELING DOWN THE ROAD WITH MY FAMILY IN THE VEHICLE WHEN ALL OF A SUDDEN THE VEHICLE DECELERATED AND STARTING VIBRATING AND OPERATING ROUGHLY. THE STABILITRAK/REDUCED ENGINE POWER TROUBLE LIGHT WAS DISPLAYED. THIS CERTAINLY BECAME AN IMMEDIATE SAFETY CONCERN BECAUSE THE VEHICLE COULD ONLY ACCELERATE TO 15 TO 30 MPH. I WAS ABLE TO MANAGE THE PROBLEM LONG ENOUGH TO RETURN HOME, WHICH WAS ONLY A FEW MILES AWAY FROM THE ONSET. I HAVE ALWAYS HAD PERFORMED THE REQUIRED SCHEDULED MAINTENANCE ON THIS VEHICLE. HOWEVER, SINCE PURCHASING THIS VEHICLE NEW IN 2011 AND EXPERIENCING MULTIPLE RECALLS AND A AIR BAG SAFETY ISSUE AND NOW THIS, I HAVE BECOME CONCERNED ABOUT THE RELIABILITY AND SAFETY OF THIS VEHICLE. THE VEHICLE HAS ONLY 61,000 MILES ON IT AND SHOULD NOT BE EXPERIENCING THIS TYPE OF PROBLEM. I BELIEVE GMC CORPORATION SHOULD MAKE A CONCERTED EFFORT TO RECALL ANY OF THEIR VEHICLES WITH THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - MONTEVIDEO, MN

    I WAS DRIVING ON THE HIGHWAY AT 60 MPH AND ALL OF A SUDDEN LOST POWER. THE REDUCED POWER AND CHECK STABILITRAK MESSAGES APPEARED ON THE SCREEN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I IMMEDIATELY TRIED STARTING THE VEHICLE AGAIN AND IT DID, SO WENT ON MY WAY. GOT DOWN THE ROAD ABOUT THREE MILES AND THE SAME THING, SO PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I TRIED TO START THE VEHICLE, BUT THERE WAS NO RESPONSE, EVERYTHING WAS DEAD. I WAITED SEVERAL MINUTES AND TRIED AGAIN AND IT STARTED. I CONTINUED ON MY WAY AND DIDN'T HAVE ANYMORE TROUBLE GETTING TO MY DESTINATION. A COUPLE OF DAYS LATER, THE SAME THING HAPPENED EXCEPT WHEN I TRIED TO TURN THE VEHICLE OFF, IT CONTINUED TO RUN VERY ROUGHLY AND THEN FINALLY SHUT OFF. IT DID START AGAIN AND HAD THE ENGINE LIGHT ON. I'VE HAD THE VEHICLE TO THE LOCAL GMC DEALER WHEN THE FIRST INCIDENT HAPPENED, HOWEVER WHEN THEY TRIED TO READ THE CODES, THERE WERE NO CODES TO READ EVEN THOUGH THE ENGINE LIGHT WAS ON. I WAS TOLD EVERYTHING CHECKED OUT FINE. I WAS DOWN THE TO DEALER AGAIN TODAY WITH THE ENGINE LIGHT ON AGAIN, BUT BEFORE THEY COULD CHECK IT OUT, THE ENGINE LIGHT HAD GONE OUT. TO ME THIS IS A VERY SERIOUS PROBLEM AS IT CAN VERY EASILY CAUSE AN ACCIDENT. SO FAR I'VE BEEN LUCKY THAT I HAVEN'T LOST THE POWER STEERING OR BRAKES. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - FRANKLIN LAKES, NJ

    WHILE DRIVING THE VEHICLE STALLED FROM 35-40 MPH TO 5 MPH. A MESSAGE CAME ON THE SCREEN " ENGINE POWER REDUCED". HAD I BEEN ON HIGHWAY THAT WOULD BE ENDED IN ACCIDENT. CONTACTED GM AND EVERYONE I HAVE BEEN TALKING TO THEM SEEMS TO BE READING A SCRIPT TO ME. *TR

    Source: NHTSA WEB SITE