2011 GMC TERRAIN Complaints

View complaints related to 2011 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 380 complaints submitted for the 2011 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 GMC TERRAIN
    - MCDONOUGH, GA

    I HAD A AIRBAG WARNING INDICATION. I TOOK THE SUV TO GMC AND THEY INDICATED THE ISSUE IS IN THE SEAT, AS THE INDIVIDUAL SIT IN THE SEAT IT FLEXES THE CANNON PLUG WITH CAUSE THE AIRBAG SYSTEM TO DISABLE , AND SEND A WARNING. THEY INDICATED THEY COULD NOT CORRECT THE ISSUE WITHOUT DEVIATING DUE TO SAFETY CONCERNS AND THEY ASKED ME TO CONTACT NTSB TO INDICATE THE SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - WAHIAWA, HI

    WHILE DRIVING @ 55 CENTER LANE FREEWAY INDICATOR LIGHTS SHOWED LOSS OF TIRE PRESSURE ON PASSENGER REAR TIRE. MOVED TO SHOULDER OF FREEWAY AND SAW REAR TIRE HAD NUMEROUS CRACKS ON BOTH INTERIOR AND EXTERIOR SIDE WALLS OF TIRE COVERING TOTAL CIRCUMFERENCE OF TIRE; TIRE HAD BEGUN SMOKING. ASSISTED BY STATE SAFETY PATROL AND TECHNICIAN MADE COMMENTS AS TO HAVE "NEVER SEEN A TIRE SHRED IN THIS MANNER". TREAD HAD BEGUN TO SEPARATE FROM TIRES EDGE AND CRACKS WERE APPROX.. 3 INCH'S APART AND ABOUT 2 INCHES IN LENGTH. TIRE TAKEN TO DEALERSHIP FOR REVIEW AND REPLACEMENT; DEALERSHIP ALSO COMMENTED ON THE DAMAGE AS BEING EXTREMELY UNUSUAL. VEHICLE IS 2011, SINGLE DRIVER WITH APPROX. 31000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - UNION, KY

    I WAS ON THE INTERSTATE IN CINCINNATI, OHIO WHEN A DEER CROSSED OVER THE JERSEY WALL ONTO THE ROADWAY AS I WAS JUST BEGINNING TO EXIT. I HIT THE DEER AT A MINIMUM SPEED OF 45-50MPH. MY AIRBAG DID NOT DEPLOY. ALTHOUGH I WAS UNHARMED I AM CONCERNED ABOUT THE FAILURE OF THE AIRBAG TO DEPLOY GIVEN MY SPEED AND FRONT IMPACT. MY VEHICLE HAS ALSO RECENTLY HAD AN INTERMITTENT ISSUE WITH SUDDEN LOSS OF POWER THAT HAS BEEN ATTRIBUTED TO THE STABILITY CONTROL SYSTEM. GIVEN THE RECENT RASH OF INCIDENTS SURROUNDING GMC VEHICLES AND THE LACK OF RECALLS ON THE TERRAIN VEHICLE, I AM REPORTING THESE INCIDENTS AT THIS TIME AS I AM CONCERNED THAT THEY MAY BE INDICATIVE OF BROADER PROBLEM WITH THE TERRAIN MODEL OF VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - ERIE, PA

    2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO BRAKE PADS WERE RUSTED IN THE SLIDES AND THEY WOULD NOT MOVE.*SMD

    Source: CONSUMER LETTER
  • 2011 GMC TERRAIN
    - LAUREL, MD

    TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE WIPER BLADE TRANSMISSION MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 GMC TERRAIN
    - ROMEO, MI

    WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED?? *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - WAYNESVILLE, OH

    I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER SIDE. THE LADY CAME OUT FROM BEHIND THE DELIVERY TRUCK AT THE LAST SECOND, CHANGED LANES & PROCEEDED INTO THE INTERSECTION AT THE SAME TIME I WAS TRYING TO TURN LEFT. AT THIS POINT THE LIGHT WAS YELLOW. I HAVE, I DO BELIEVE 8 AIR BAGS, WITH 8 SENSORS IN THE TERRAIN'S. ALSO I HAVE A FULL SUBSCRIPTION TO ONSTAR WHICH ALSO HAS CRASH SENSORS IN MY CAR. **NOT ONE AIR BAG WENT OFF NOR DID ANY SENSORS**. ONSTAR DID NOT CALL ME AFTER THE CRASH TO TELL ME THAT THEY WOULD BE SENDING HELP, AMBULANCE, POLICE ETC. MY INJURIES WERE: CONTUSION TO LEFT SIDE OF HEAD ABOVE EAR. SCALP WOUND ABOVE RIGHT EAR, WITH PERMANENT INDENTATION TO RIGHT SIDE OF MY HEAD,2 SMALL CUTS RIGHT SIDE OF FOREHEAD. BLACK EYES. PAIN IN NECK & STIFFNESS. RIGHT EYE SOCKET @ EYE BROW SWOLLEN. HUSBAND: SEATBELT BRUISING, NECK PAIN/STIFFNESS. MY FATHER, NECK PAIN, STIFFNESS,SCRAPED SKIN ON INSTEP OF RIGHT FOOT. THIS FORMAL COMPLAINT IS WITH GENERAL MOTORS, GMC TERRAIN, & ONSTAR FOR NOT 1 AIRBAG HAVING NOT GONE OFF/DEPLOYED, NOR DID ONSTAR MAKE ANY EFFORT TO CONTACT ME. I CONTACTED BOTH GM & ONSTAR & THEY DID NOTHING TO COMPENSATE ME. *TR

    Source: NHTSA WEB SITE
  • 2011 GMC TERRAIN
    - SEDALIA, MO

    TL* THE CONTACT OWNS A 2011 GENERAL MOTORS TERRAIN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. THE CONTACT STATED SINCE THE CRASH,THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATES INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,275 .

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 GMC TERRAIN
    - BREINIGSVILLE, PA

    TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRACTION CONTROL SYSTEM AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT EXPERIENCED A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 08/11/14*LJ UPDATED 8/13/2014 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 GMC TERRAIN
    - LAWTON, OK

    THE SAME ISSUE HAPPENED 3 TIMES. NOVEMBER 2013, 28 JANUARY 2014, 16 FEBRUARY 2014. EACH TIME THE VEHICLE WAS IN AND IDLING SITUATION RED LIGHT, IN A FAST FOOD DRIVE THRU, HEAVY TRAFFIC, OR IF I FORGOT SOMETHING, LEFT THE CAR RUNNING, AND WENT INTO THE HOUSE TO GET WHAT I WAS LOOKING FOR, ESPECIALLY IF IT TOOK ME 4-5 MINUTES TO FIND WHAT I WAS LOOKING FOR AND RETURN TO THE CAR. ADDITIONALLY, I'VE EXPERIENCED THIS MOVING AT SPEEDS OF 8MPH OR LESS IN THICK TRAFFIC. (1) CAR WOULD FOR NO REASON START ROUGH IDLING. (2) THE YELLOW CHECK ENGINE LIGHT WOULD COME ON. (3) THE ENGINE REDUCED POWER MESSAGE WOULD APPEAR. (4) THE STABILITRAK WARNING MESSAGE LIGHT WOULD THEN APPEAR. (5) THEN I PRESSED THE ACCELERATOR TO CROSS AN INTERSECTION AND MOVE OUT OF THE WAY OF TRAFFIC, AND THE VEHICLE MOVES AT A SNAIL'S PACE (5-10 MPH). (6) I LET IT SIT FOR 10-30 MINUTES (OR OVERNIGHT IF I WAS FORTUNATE ENOUGH TO BE AT HOME), RESTART IT, AND IT RUNS LIKE IT NORMALLY DOES AS IF NOTHING EVER HAPPENED. (7) THE "YELLOW CHECK ENGINE LIGHT" SIMPLY DISAPPEARS AFTER A FEW HOURS. (8) SOMETIMES THERE'S A FAINT BURNING SMELL LIKE A PLASTIC GARBAGE BAG ON FIRE, BURNING RUBBER, OR OVERHEATED ELECTRONICS. I'M TAKING IT TO MY LOCAL GMC DEALERSHIP TODAY BEFORE I END UP STRANDED SOMEWHERE OR WORSE BE THE CAUSE OF A MAJOR SERIOUS ACCIDENT! IT'S LIKE IT HAS A MALICIOUS CODE IN THE ENGINE'S COMPUTER SYSTEM, AND IT SELECTS THE TIME AND PLACE WHEN IDLING TO INJECT ITSELF! IT MAY GO SEVERAL WEEKS OR EVEN MONTHS BEFORE IT HAPPENS, BUT YOU CAN BE CONFIDENT IT'S GOING TO HAPPEN! OTHER THAN THIS ANNOYING SAFETY ISSUE, THE TERRAIN IN MY OPINION IS A PRETTY GOOD VEHICLE FOR ITS CLASS. MAKES ME WISH I HAD CHOSEN THE 6 CYLINDER INSTEAD OF THE 4 CYLINDER. I DON'T THINK THE 6 CYLINDER IS HAVING THIS ISSUE. GM/GMC SHOULD ADDRESS THIS, AND MAKE THIS RIGHT ASAP! *TR

    Source: NHTSA WEB SITE