2011 GMC TERRAIN Complaints

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS AND SEVERAL OTHER ISSUES WITH VEHICLE. *SMD THE CONSUMER STATED THE DISTRICT MANAGER OF GM REFUSED TO ALLOW THE DEALER TO CHECK THE ECM/ECU AND OTHER APPROPRIATE SYSTEMS, TO MAKE SURE ALL THE ENGINE SETTINGS WERE AS THEY SHOULD BE, SINCE HE EXPERIENCED SEVERAL STRANGE EVENTS, SUCH AS THE SHIFTER HANGING IN D SOMETIMES AS HE TRIED TO MOVE TO PARK, VERY LOW MPG FOR SEVERAL DAYS 24-25 MPG, WHEN HE USUALLY GOT 28-33 MPG. THE OIL PERCENT METER USED TO BE AT 95%. THE ENGINE WOULD REV TO 7K-8K RPM WHEN THE FIRST STARTED AND HELD 2-3 SECONDS. SOMETIMES THE ENGINE REVVED TO 1600-1800 RPM AND THE VEHICLE WOULD ALMOST STALL, AND SOMETIMES THE MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOON AFTER, THE FAN BELT BEGAN TO SQUEAL. THE SQUEALING BEGAN, WHEN THE VEHICLE WAS STARTED OR WHEN DRIVING AT VARIOUS SPEEDS WITH THE AC ON, AND GOING UP SOME SLOPPED HIGHWAYS, ROADS AND STREETS. THE DEALER REPLACED THE BELT. IN THE SUMMER OF 2011, WHEN THE VEHICLE WAS STARTED THE ENGINE WOULD MAKE A CHATTERING-TAPPING METAL-TO-METAL SOUND, AS IT THERE WERE NO OIL IN THE ENGINE. THE PROBLEM WOULD OCCUR WITH A COLD OR HOT ENGINE. THE PROBLEM STOPPED AFTER P0011 ERROR SOLENOID WAS REPLACED.

OUR VEHICLE HAS EXPERIENCED THE ROUGH IDLE AND HARD/STALLED SHIFTING SINCE WE BOUGHT IT IN 2011. IT HAS BEEN REVIEWED BY THE DEALERSHIP AND WE WERE TOLD A RECENT RECALL WOULD FIX THE ISSUE. IT DID NOT AND THESE ISSUES HAVE CONTINUED. RECENTLY, THIS ISSUE HAPPENED AGAIN, FOLLOWED BY THE CHECK ENGINE LIGHT TURNING ON, FOLLOWED BY (A FEW HOURS LATER) THE ENGINE GOING INTO "REDUCED ENGINE MODE" AND THE ENTIRE VEHICLE SHAKING UNCONTROLLABLY WITH THUMPING NOISES COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS STOPPED AND RESTARTED AND WITHIN A FEW MILES, THIS SAME ISSUE HAPPENED AGAIN, WHICH WAS VERY DIFFICULT TO HANDLE AND VERY UNSAFE FOR TRAVEL IN THE CITY. WE HAD TO GET A TOW TO THE DEALERSHIP AND THE SERVICE DEPARTMENT AT THE DEALERSHIP WE BOUGHT THIS FROM SAYS THE THROTTLE POSITIONS SENSOR IS DEFECTIVE AND NEEDS REPLACED AS WELL AS THERE IS A MISFIRE IN THE INJECTORS DUE TO CARBON BUILDUP IN THE FUEL LINE. NONE OF THESE REPAIRS ARE COVERED UNDER THE POWER TRAIN WARRANTY, AND THIS VEHICLE ONLY HAS 50,000 MILES ON IT CURRENTLY. UPON RESEARCH OF THESE PART, SYMPTOMS OF THIS PART GOING OUT ARE STALLED SHIFTING OR HARD SHIFTING, AS WELL AS ROUGH IDLING. PLEASE RESEARCH THIS CASE AS I FEEL THIS IS A MORE UNIVERSAL PROBLEM THAT HAS YET TO BE ADDRESSED PROPERLY. *TR

I STARTED MY VEHICLE AND IT WENT THROUGH ITS CUSTOMARY SYSTEMS CHECK. WHILE I WAS OPERATING THE VEHICLE A WARNING MESSAGE APPEARED. IT STATED, SERVICE AIRBAG. IN ADDITION, THE SYMBOL ON THE INSTRUMENT PANEL DISPLAY APPEARED INDICATING A AIRBAG PROBLEM. OBVIOUSLY THIS IS A SERIOUS SAFETY CONCERN BECAUSE THE AIR BAG MAY UNEXPECTEDLY INFLATE OR MAY NOT WORK AT ALL IN A CRASH. I PURCHASED THIS VEHICLE IN DECEMBER 2010, AND IT ONLY HAS 42000 MILES ON IT WITH REGULAR ROUTINE MAINTENANCE. I BELIEVE THAT SUCH A SERIOUS MANUFACTURER'S DEFECT SHOULD NOT BE OCCURRING IN THE LIMITED TIME THIS VEHICLE HAS BEEN OPERATING. DUE TO THE UNSAFE AND SERIOUS NATURE OF THIS DEFECT, I WOULD LIKE TO SEE GMC CORPORATION STAND BEHIND THEIR PRODUCT AND SHOW CONCERN ABOUT THEIR CUSTOMERS SAFETY BY RECALLING AND REPAIRING THIS VEHICLE AND ANY OTHER GMC VEHICLE EXPERIENCING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE TAIL PIPE OVERHEATED WHILE DRIVING 50 MPH, CAUSING THE REAR CARGO CARRIER BASKET TO CATCH ON FIRE. THE FIRE SPREAD TO THE BUMPER AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BUT THE FIRE DEPARTMENT WAS ALSO PRESENT. THE VEHICLE WAS TAKEN TO A LOCAL BODY SHOP FOR REPAIR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,232.

I PURCHASED THIS TERRAIN AS THE 99 GMC PICKUP THAT I PURCHASED FROM SHEEHAN HAD 3 TOTAL BRAKE FAILURES AND A POWER STEERING COOLER FAIL ALL DUE TO CORROSION. I WAS AFRAID TO DRIVE THE 99 AFTER THE 3RD TOTAL BRAKE FAILURE. THIS IS WHEN I PURCHASED THIS VEHICLE IN NOVEMBER 2011. SINCE THEN DUE TO CORROSION THEY REPLACED ALL THE WHEELS ON THE VEHICLE AND THE OTHER DAY I STARTED SMELLING GASOLINE. I TOOK THE VEHICLE TO SHEEHAN. THEY FOUND A FUEL LINE UNDER THE VEHICLE LEAKING AS IT HAD RUSTED THROUGH. I ASKED THE SERVICE PERSON WHAT THEY DID TO CORRECT THIS PROBLEM. I WAS TOLD THEY REPLACE THE FUEL LINE WITH THE SAME TYPE THAT HAD JUST RUSTED THROUGH. I ASKED THEM WHY THEY DID NOT USE STAINLESS STEEL. I WAS TOLD THEY DO NOT DO THAT. I NOW DO NOT FEEL COMFORTABLE OF DRIVING THIS VEHICLE. THE VEHICLE HAS NOT EVEN BEEN PAID OFF YET AND ONLY HAS APPROXIMATELY 7000 MILES ON IT. I HAVE BEGUN SHOPPING FOR A NON-GENERAL MOTORS VEHICLE AS I DO NOT FEEL SAVE DRIVING THIS ONE. *TR

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THE LOCKS ON ALL FOUR DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED AND THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK WHEN THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPER BLADES HAD TO BE REPLACED AFTER TWO YEARS. THE CONTACT FELT THAT THE BLADES WERE WEARING PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,400. *TR

ABOUT A MONTH AFTER PURCHASING THIS BRAND NEW VEHICLE, THERE WERE SEVERAL TIMES THAT AFTER STARTING THE CAR & PUTTING IT INTO GEAR, IT STALLED. THERE HAS ALSO BEEN TIMES THAT AFTER DRIVING IT FOR A WHILE & COMING TO A STOP SIGN, THEN GETTING READY TO PULL OUT INTO TRAFFIC, IT EITHER STALLS OR HESITATES. THERE WERE A FEW CLOSE CALLS WHERE THERE COULD HAVE BEEN A MAJOR ACCIDENT. TAKING THIS TO THE DEALER DID NOTHING. THEY SAID THEY HAVE HEARD OF THIS BEFORE, BUT UNLESS IT DID IT AT THEIR DEALERSHIP, THEY COULDN'T FIX THE PROBLEM. ANOTHER ISSUE I HAVE HAD IS THAT MANY TIMES THE TRANSMISSION DOESN'T SHIFT PROPERLY & IT REVS UP MORE THAN IT SHOULD BEFORE ACTUALLY SHIFTING & WHEN IT DOES, THERE IS A MAJOR CLUNK. I HAVE OWNED MANY CARS IN MY LIFETIME, THIS CAR ALWAYS ON STARTUP, MAKES A TERRIBLE NOISE AT FIRST WHICH TO ME SOUNDS LIKE IT'S NOT GETTING ANY OIL OR THAT THE BEARINGS HAVE A PROBLEM. THAT NOISE GOES AWAY AFTER A FEW SECONDS. ANOTHER ISSUE I HAVE, AS DO ALL OTHER TERRAIN OWNERS, IS THAT THE STICKER ON THE WINDOW FROM GM WHEN BUYING THIS CAR, STATED THAT THIS CAR WOULD GET 23 MPG CITY, & 32 MPG HIGHWAY. MOST ALL MY MILES ARE HIGHWAY MILES, & THE MOST I EVER GET IS 22 MPG. THIS WAS THE MAIN REASON FOR BUYING THIS CAR IN THE FIRST PLACE. I THINK GM SHOULD BE HELD ACCOUNTABLE FOR THIS GROSSLY MIS-REPRESENTATION OF WHAT I WOULD BE GETTING FOR GAS MILEAGE. I AM NOT THAT WEALTHY WHERE I CAN JUST GO OUT & BUY A NEW CAR EVERY YEAR, BUT AM FEARFUL THAT WITH THE CAR STALLING OUT WHENEVER IT FEELS LIKE, THAT I MAY HAVE AN ACCIDENT. I AM ALSO NOT THRILLED WITH THE NOISE IT MAKE WHEN I START IT, & WONDER HOW LONG BEFORE IT DOESN'T RUN. I NOW HAVE 36,000 MILES ON IT WITH THESE ISSUES, MY LAST VEHICLE THAT I TRADED IN FOR THIS HAD 250,000 TROUBLE FREE MILES. GM NEEDS TO BUY THIS BACK, OR LIFETIME WARRANTY ON MOTOR ALONG WITH FREE GAS TO MAKE UP FOR THE 10 MPG I'M NOT GETTING. *TR

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN OIL LEAK AND THE VEHICLE SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THERE WAS AN OIL LEAK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TRANSMISSION WAS EVENTUALLY REPLACED BUT BOTH FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE AIR BAG CONNECTORS THAT WERE UNDER THE DRIVER AND PASSENGER SIDE FRONT SEATS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,574. THE CURRENT MILEAGE WAS APPROXIMATELY 22,600. THE VIN WAS UNAVAILABLE. *TR