2013 GMC YUKON Complaints

WE HAVE ONLY PERSONALLY OWNED OUR 2013 GMC YUKON DENALI SINCE OCTOBER 2016 AND LOOKED AT IT AS A LUXURY VEHICLE WHICH IS FAR FROM THE TRUTH. THIS VEHICLE ALWAYS HAS A UV PROTECTION VISOR UP WHEN NOT GARAGED AND THERE IS A HUGE CRACK ABOVE THE PASSENGER SIDE AIRBAG WHICH IS VERY CONCERNING. THIS IS NOT SAFE AND WITH FLIMSY INTERIOR LIKE THIS, GMC HAS NO BUSINESS CHARGING THE PRICES THAT THEY DO FOR THEIR CARS. THIS PROBLEM IS ALL OVER THE INTERNET AND WE EVEN BOUGHT INTO AN EXTENDED BUMPER TO BUMPER WARRANTY THAT THE DEALERSHIP IS SAYING WILL NOT COVER IT. THIS IS A HUGE SAFETY CONCERN FOR ME AND ITS UNFORTUNATE THAT GM'S INTERIOR IS CHEAPLY MADE AND THEY'RE NOT WILLING TO HONOR THEIR VEHICLES WHEN THEY FALL APART. I TRADED IN A DODGE RAM THAT HAD IMMACULATE INTERIOR THAT NEVER CRACKED AND NOW I'M STUCK WITH A VEHICLE THAT IS FALLING APART.

THE DASH IN OUR 2013 YUKON IS CRACKED AROUND THE AIRBAG AND POSES A SERIOUS CONCERN FOR SAFETY IN THE EVENT THAT AIRBAG IS DEPLOYED. THIS PROBLEM IS UNDERSTOOD BY GENERAL MOTORS AND THE DEALERSHIP THAT CURRENTLY HAS POSSESSION OF OUR YUKON NEEDS TO REPAIR THIS DASHBOARD UNDER WARRANTY RATHER THAN PUTTING A DASH COVER OVER IT. MCELVEIN GMC IN SUMMERVILLE SC HAS THE YUKON CURRENTLY. 844-241-1281

THE DASH HAS CRACKED AROUND THE PASSENGER SIDE DASH MOUNTED AIRBAG. THIS COULD CAUSE THE FRAGILE PLASTIC TO ACT AS SHRAPNEL IF THE AIRBAG ACTIVATES. THE VEHICLE IS 4 YEARS OLD AND HAS 39000 MILES.

OUR 2013 DENALI WHICH WE PURCHASED NEW IN 2014 HAS HAD A CRACKED DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FOR MORE THAN A YEAR (~2 YEARS OLD). THE INTEGRITY OF THE DASH AND AIRBAG ARE PROBLEMATIC. THERE IS NO TANGIBLE SUPPORT UNDER THE DASH -- DEALERSHIP SAYS IT'S PLASTIC!!! THE VEHICLE WAS NOT IN MOTION, JUST HAPPENED ONE DAY WHEN IT WAS PARKED IN THE DRIVEWAY. YESTERDAY THE OUTSIDE PASSENGER DOOR HANDLE BROKE OFF --- AGAIN, PLASTIC PARTS INSTEAD OF METAL. IF THERE WAS AN ACCIDENT, THAT PASSENGER MIGHT NOT HAVE AN AIRBAG PROPERLY DEPLOYED AND NOBODY COULD OPEN THAT DOOR FROM THE OUTSIDE TO RESCUE THEM!

DASH CRACKING ABOVE GAGES AND BY AIR BAG. IT WAS MAKING A LOUD CRACKING SOUND WHILE IT WAS SPLITTING APART GOING DOWN THE ROAD.

THE DASHBOARD HAS MANY CRACKS AND HAS SEPARATED IN TWO LOCATIONS NEXT TO THE AIRBAG! THE VEHICLE IS KEPT IN A GARAGE, WELL MAINTAINED WITH LESS THAN 60,000 MILES. MY FEAR IS IF, THERE IS A FRONT-END COLLISION AND THE AIRBAGS DEPLOY, CHUNKS OF THE DASH WILL BECOME DISLODGED AND POSSIBLY CAUSE MORE INJURIES.

THE DASHBOARD AROUND THE PASSENGER SIDE AIRBAG IS CRACKED AND THE PIECE OF THE DASHBOARD IS FALLING DOWN AWAY FROM THE AIRBAG. I FEEL THAT THE AIRBAG HAS BEEN COMPROMISED BECAUSE OF THIS AND WORRY ABOUT PIECES OF THE BROKEN DASHBOARD FLYING INTO MINE OR MY CHILDREN'S FACES IF THE AIRBAG EVER HAS TO INFLATE.

I TRADED IN A GMC HYBRID JUNE 2014 & PURCHASED A 2013 GMC YUKON XL 1500 SLT. THE HYBRID I TRADED IN HAD A CRACKED DASH. I JUST THOUGHT IT WAS A RARE THING THAT HAPPENED FOR WHATEVER REASON. MY CURRENT YUKON ALSO NOW HAS A CRACKED DASH. AFTER MINIMAL DIGGING, I HAVE FOUND THIS TO BE AN ISSUE IN THEIR VEHICLES MADE BETWEEN A CERTAIN NUMBER OF YEARS. MY DASH CRACK IS AT MY AIRBAG. #1, & MOST IMPORTANT, IS THE SAFETY OF MY PASSENGER. #2 IS THE FACT THAT I PAID A HUGE AMOUNT FOR THIS VEHICLE. ANY FLAWS OR ISSUES THAT ARE CAUSED BY THE MAKER SHOULD 100% BE COVERED AND REPAIRED. I HAVE AN APPT. WITH THE DEALER. LADY SAID DASH REPLACEMENT IS PROBABLY NOT COVERED AND COULD COST ME $500.00 TO REPAIR. THIS IS NOT MY FAULT. I FOUND WHERE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM. WHAT DO I NEED TO DO? I AM UNABLE TO PROVIDE THE DATE IT HAPPENED. I WENT TO CLEAN IT AND NOTICED IT WAS CRACKED. TOOK IT INTO A LOCAL DEALERSHIP; AT THAT POINT IT WAS RECOMMENDED I GO TO THE DEALERSHIP I PURCHASED IT FROM.

HEY ANDY I HAVE A 2013 GMC YUKON DENALI XL. I GOT IT OCTOBER 2014, AND WILL HAVE OWNED IT THREE (3) YEARS THIS OCTOBER. AT ABOUT 40,000 MILES, I DISCOVERED A CRACK ON MY DASH NEAR THE AIR BAG ON THE PASSENGER SIDE. THIS WAS ABOUT A YEAR AGO. I PUT IN A COMPLAINT AND THEY (GMC) TOLD ME TO TAKE MY TRUCK TO A LOCAL DEALER SHIP AND THEY WOULD SALE ME THE DASH AT COST, BUT I WOULD HAVE TO PAY FOR THE LABOR. THE TOTAL COST WOULD BE ABOUT $800.00. I TOLD THEM THE TRUCK IS JUST A FEW THOUSAND MILES OUT OF WARRANTY AND THIS SHOULD NOT BE MY RESPONSIBILITY TO REPAIR A MANUFACTURER'S DEFECT. AFTER THOROUGH RESEARCH, I FOUND THERE ARE OTHERS THAT HAVE THE SAME PROBLEMS AS I.

DASHBOARD CRACKED NEAR PASSENGER SIDE AIRBAG. THIS OCCURRED WHILE VEHICLE WAS PARKED. SINCE THE CRACK OCCURRED, THE DASH NOW SHAKES AS THOUGH IT IS UNSUPPORTED IN THE CENTER WHILE DRIVING (EVEN ON ONLY MINIMALLY BUMPY ROADS). THE VEHICLE WAS BROUGHT TO THE DEALER WHILE STILL UNDER A BUMPER-TO-BUMPER GM CERTIFIED WARRANTY. THE DEALER REPORTED THAT THIS WOULD NOT BE COVERED FULLY UNDER WARRANTY (DESPITE THIS BEING A KNOWN MANUFACTURING DEFECT) AND TOLD ME I WOULD HAVE TO PAY $500 OUT OF POCKET TO HAVE THE DASH REPLACED. I AM CONCERNED THAT GIVEN THE PROXIMITY OF THE CRACK TO THE PASSENGER SIDE AIRBAG, DEPLOYMENT OF THE AIRBAG COULD RESULT IN FURTHER CRACKING OF THE COMPROMISED DASH. IN THIS VERY LIKELY SCENARIO, BROKEN BITS OF DASHBOARD COULD BECOME PROJECTILES AND RESULT IN SERIOUS INJURY TO PASSENGERS. GM IS WELL-AWARE OF THIS MANUFACTURING DEFECT AND HAS DONE NOTHING ABOUT IT TO PROTECT ITS CUSTOMERS.