2013 GMC YUKON Complaints

CRACKS ON DASHBOARD. MINE HAPPENS TO BE NEAR THE PASSENGER AIRBAG SLOT. THIS IS OCCURRING TO MANY SIMILAR GM VEHICLES. DOING A WEB SEARCH SHOWS THOUSANDS OF PEOPLE HAVING THIS ISSUE. THIS WAS NOTICED A FEW WEEKS AGO. THE VEHICLE WAS PARKED WHEN IT WAS NOTICED. I HAVE CONCERNS ABOUT THE SAFETY OF THIS.

DASHBOARD HAS CRACKED IN 2 LOCATIONS, ONE LOCATION IS WHERE THE AIRBAG IS IN THE DASH. IF AIRBAG DEPLOYED THE DASHBOARD WILL EXPLODE.

MY DASHBOARD HAS CRACKED OVER THE STEERING COLUMN. I UNDERSTAND THIS A FLAW IN THE DESIGN AND GM WILL NOT HONOR THE REPAIR OR REPLACE THE DASH. I WOULD LIKE TO ISSUE A FORMAL COMPLAINT IN REGARDS TO THE STRUCTURAL INTEGRITY OF THIS PRODUCT. A FORMAL INVESTIGATION SHOULD BE REQUIRED CONCERNING THIS DEFECT. I HAVE RESEARCHED THIS ONLINE AND JOINED A GROUP OF APPROXIMATELY 6,000 OTHER PEOPLE ON FACEBOOK WHO HAVE SIMILAR PROBLEMS WITH THEIR DASHBOARDS. M. I HAVE ALSO TALKED TO DEALERSHIPS WHICH HAVE INFORMED ME THAT GM WOULD NOT HONOR THEIR DASH AND IF I REPLACED THE DASH THAT IT WOULD HAPPEN AGAIN DUE TO POOR DESIGN. AGAIN, I WOULD LIKE TO REQUEST A FORMAL INVESTIGATION INTO WHY THIS DESIGN IS DEFECTIVE. AS A CONSUMER, WE PAY A TREMENDOUS AMOUNT OF MONEY ON THESE VEHICLES AND EXPECT TO HAVE A QUALITY PRODUCT.

I PREVIOUSLY OWNED A 2009 CHEVROLET TAHOE. WE BOUGHT IT WITH 45K MILES. ABOUT 60K MILES THE DASH BEGAN TO CRACK ABOVE THE SPEEDOMETER AND NEXT TO THE PASSENGER AIR BAG. I PAID A BODY SHOP TO REPLACE THE DASH AND THEN EVERYTHING WAS FINE. AFTER 130K MILES, THE CRACK ABOVE THE SPEEDOMETER BECAME VISIBLE. WE THEN TRADED IT IN AND NOW OWN A 2013 YUKON XL. I BOUGHT IT USED, UNDER WARRANTY AND IT NOW IT IS OUT OF WARRANTY WITH 55K MILES. OVER THE LAST 10K MILES, I HAVE SEEN MY DASH CRACK ABOVE THE SPEEDOMETER AND NEXT TO THE PASSENGER AIR BAG. THE SAME LOCATION AS THE TAHOE. I HAVE DONE SOME RESEARCH AND IT SEEMS TO BE A VERY COMMON OCCURRENCE IN 07-14 TAHOES/SILVERADO/SIERRA/YUKON/SUBURBANS. I ALSO WORK AT A LARGE GOVERNMENT AGENCY AND HAVE FOUND THIS HAS OCCURRED IN VEHICLES THAT WERE PURCHASED NEW BY MY AGENCY. THIS MANUFACTURE DEFECT IS VERY CONCERNING. IF THE AIRBAGS WERE TO DEPLOY, THE DASH WOULD SHATTER AND CAUSE SERIOUS INJURIES. I CONTACTED GM AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE. I WAS TOLD THERE ARE NO RECALLS AND TO MAKE A COMPLAINT TO YOU. IT WAS EXPLAINED TO ME THAT IF I BOUGHT THE CAR NEW, THEN MAYBE THERE WOULD BE SOMETHING THAT COULD BE DONE. GM STATED THEY DO NOT KNOW WHAT THE PREVIOUS OWNER COULD HAVE DONE TO THE DASH. GM COULD NOT ELABORATE THIS CLAIM. I ASKED IF I PURCHASE A NEW DASH, INSTALLED BY GM AND THE DEFECT OCCURS AGAIN; WOULD THEY THEN REPLACE IT. GM STATED NO IF IT OUT OF WARRANTY. I AM WRITING TO YOU TO SHOW MY CONCERN FOR THIS DEFECT AND THE LACK OF CONCERN BY THE COMPANY DISTRIBUTING THESE PRODUCTS. I FIND IT UNETHICALL TO DISTRIBUTE A PRODUCT WHEN THEY KNOW THERE IS A KNOWN ISSUE. I HAVE ATTACHED PHOTOS OF MY VEHICLE AS IT IS NOW. I ALSO LOCATED A OLD PICTURE FROM OUR OLD VEHICLE. THIS VEHICLE IS GARAGE PARKED AND DRIVEN BY MY WIFE SO THERE IS NO ABUSE DONE. CAN SOMEONE REVIEW THIS AND CONTACT ME TO SEE WHAT CAN BE DONE?

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

CRACKED DASH ON PASSENGER SIDE NEAR AIR BAG DEPLOYMENT LOCATION. HAPPENED OVERNIGHT WITH VEHICLE OFF AND IN GARAGE AND IN MODERATE TEMPERATURES.

CRACK ON THE DASHBOARD, VEHICLE WAS PARK, MOTOR IGNITION WAS OFF IN THE DRIVEWAY.

CRACKING ON THE INTERIOR DASH BOARD ABOVE AIRBAGS AND STEERING WHEEL. THIS HAS STARTED TO HAPPEN WITH NO SPECIFIC REASON OR ACCIDENT CAUSING IT.

DASH BOARD IS CRACKED AT THE FRONT PASSENGER AIRBAG. THE DASH HAS ALSO SEPARATED IN THE MIDDLE OF THE DASH BEHIND SPEAKER. MAKES A HORRIBLE NOISE WHEN DRIVING OVER ROUGH ROADS.

DASH CRACKING IN TWO DIFFERENT PLACES. ONE IS UPPER LEFT SIDE OF AIRBAG ON PASSENGERS SIDE THE SECOND ONE IS RIGHT OF THE HUMP ON DRIVERS SIDE.