2017 GMC YUKON Complaints

TL* THE CONTACT OWNS A 2017 GMC YUKON. THE CONTACT RECEIVED THREE DIFFERENT LETTERS FROM THE MANUFACTURER. THE LETTER SENT IN APRIL OF 2019 STATED THAT THEY WERE EXTENDING THE WARRANTY COVERAGE. THE LETTER SENT IN SEPTEMBER OF 2019 MENTIONED NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE THIRD LETTER SENT IN NOVEMBER OF 2019 INDICATED THAT THE ISSUE WAS NOT A RECALL AND THEY WERE EXTENDING THE WARRANTY AGAIN. THE VEHICLE WAS TAKEN TO WINEGARDNER GMC BUICK OF PRINCE FREDERICK (935 SOLOMONS ISLAND RD N, PRINCE FREDERICK, MD 20678, (443) 295-6182) WHERE THE EBCM MODULE WAS REPROGRAMMED ONLY FOR THE HYDRAULIC SYSTEM. THE VACUUM PUMP SYSTEM WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT HAD NOT RESPONDED BACK TO THE CONTACT'S INQUIRIES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT! THIS SHOULDN'T HAVE HAPPENED WHEN THERE WAS NO DAMAGE AT ALL TO THE TIRE. HOW COULD SOMETHING LIKE THIS JUST SNAP IN HALF? IT JUST DOESN'T SEEM RIGHT! THIS VEHICLE WAS EXPENSIVE AND APPARENTLY BUILT VERY CHEAP!!! WE JUST HAD A RECALL FIXED TOO! WE HAVE ONLY PAID TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS IN THE NEXT TOWN OVER ABOUT 15 MILES AWAY. MY PICS ARE MORE THAN 5MB. THEY ARE 7+MB.

TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE ATTEMPTING TO PULL OUT INTO TRAFFIC, THE TRANSMISSION SUDDENLY SLIPPED AND THE VEHICLE MADE A HIGH PITCHED HUMMING SOUND. THE CONTACT TOOK THE VEHICLE TO HILTON HEAD BUICK GMC CADILLAC (LOCATED AT 1090 FORDING ISLAND RD, BLUFFTON, SC 29910, 843-815-1500) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE DEALER WAS UNABLE TO GET THE PART FROM THE MANUFACTURER. THE DEALER WAS UNABLE TO GET CONFIRMATION AS TO WHEN THE PART WOULD BE PROVIDED. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE MILEAGE WAS 96,700.

TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL RUBBING NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL. ALSO, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THOMPSON BUICK GMC (2600 WAKE FOREST RD, RALEIGH, NC 27609, (919) 809-6217) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED BULLETIN NUMBER: 00-03-10-006N. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 9-5435571823. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

PASSENGER SIDE BRAKE AND TAIL LIGHT QUIT WORKING TOOK TO DEALERSHIP FOR REPAIR. DEALERSHIP SAID THEY HAD FIXED IT AND HAD NOT. TOOK BACK TO THEM AND THEY SAY THEY CAN'T GET ONE IT'S ON BACK ORDER. AFTER LOOKING INTO IT MYSELF IT SEEMS TO BE A VERY COMMON PROBLEM THAT GM ISN'T DOING ANYTHING TO FIX BUT PUT THE SAME LIGHTS BACK IN THAT WILL FAIL AGAIN. I'VE ASKED ABOUT AN UPDATED LIGHT THAT WOULDN'T FAIL AGAIN AND THE DEALERSHIP SEEMS TO HAVE NO KNOWLEDGE ABOUT THE LIGHTS AT ALL. GM NEEDS TO STEP UP AND FIX THE THIS ISSUE AS IT IS A SAFETY PROBLEM.

FROM TIME TO TIME THE VEHICLE LUNGES FORWARD WHEN IM STOPPED AT A STOP SIGN, CROSSWALK OR A STOP SIGN. I HAVE HAD IT INTO THE DEALERSHIPS NUMEROUS TIMES BUT GM ONLY WANTS TO PUT BANDAIDS ON THE ISSUE, GM HAS A MAJOR ISSUE WITH THEIR EIGHT SPEED TRANSMISSION, THEY ONLY HAVE INTERNAL BULLETINS TO THEIR DEALERSHIPS. THE DEALERSHIP TELLS YOU TO BRING THE VEHICLE IN AND THEY WILL DRIVE IT WITH THE CUSTOMER, BUT THE ISSUE IS INTERMITTENT AND DOESNT ALWAYS LUNGES, GM IS TRYING TO OUTLAST THE CUSTOMERS HOPING THEY WILL GET TIRED OF DEALING WITH THE ISSUE AND THEY WILL GO AWAY. GM CANNOT AFFORD A RECALL BECAUSE OF THE SIZE OF THE PROBLEM, SEVERAL DEATHS WILL OCCUR UNTIL THIS ISSUE IS RESOLVED. THE ISSUE HAPPENS ON THE ROADWAYS

TRANSMISSION WENT OUT AT 88K MILES. MY SISTER IN LAW ALSO HAS A 2017 BOUGHT FROM ANOTHER STATE AND IT WENT OUT AT 79K MILES A WEEK AFTER MINE. PASSENGER SIDE TAIL LIGHT WORKS IF YOU PUSH ON IT THEN RANDOMLY GOES OUT (WIRING/ELECTRICAL ISSUE). OF COURSE THE DRIVERS SIDE TAIL LIGHT IS THE ONLY ONE ON RECALL. CRUISE CONTROL SET ITSELF AT OVER 100MPH AND RAPIDLY ACCELERATED UNTIL I HIT THE BRAKES. I RECEIVED A RECALL FOR THE BREAKING SYSTEM SPECIFICALLY FOR MY VIN NUMBER THAT NEEDS TO BE FIXED NOW THAT MY TRANSMISSION IS COMPLETE.

TL* THE CONTACT OWNS A 2017 GMC YUKON XL. WHEN ATTEMPTING TO ENGAGE IN REVERSE OR DRIVE, THE VEHICLE HESITATED. THERE WAS ALSO A VIBRATION UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. *BF*JB

TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MARVIN K BROWN AUTO CENTER (LOCATED AT 1441 CAMINO DEL RIO S, SAN DIEGO, CA, 619-272-6867) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. HOWEVER, DUE TO THE COMMONALITY OF THE FAILURE, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

WAS IN SCHOOL CAR LINE, WENT TO MOVE FORWARD A LITTLE AND BRAKES DIDNT WORK PROPERLY. ALMOST HIT THE CAR IN FRONT OF ME. GO STRAIGHT TO A DEALERSHIP WHERE THEY TELL ME ABOUT THE RECALL. SCHEDULE THE FIX, THIS MORNING WHEN I LEFT THE DEALERSHIP I DISCOVER THE RECALL DIDNT FIX MY ISSUE. LEARN THAT I NEED A VACCUUM PUMP REPLACEMENT. I AM UPSET THAT I AM SUPPOSE TO PAY $500 FOR A FAULTY VACCUUM PUMP AND RISK MY LIFE, THE KIDS LIVES AND PEOPLE'S LIVE AROUND ME UNTIL I CAN AFFORD THIS REPAIR WHEN IT IS FAULTY IN THE FIRST PLACE.