2007 GMC YUKON Complaints

THERE IS A PROBLEM WITH THE STEERING WHEEL MOUNTED RADIO CONTROLS ON SOME 2007 GMC YUKON DENALI TRUCKS WITH THE SIX DISC CD CHANGER. ONE OF THESE CONTROLS IS SUPPOSE TO ALLOW YOU TO CHANGE THE DISC THAT IS PLAYING TO ANOTHER ONE OF THE SIX THAT YOU HAVE LOADED INTO THE CHANGER. ON SOME OF THESE TRUCKS THE WRONG WIRING HARNESS WAS INSTALLED WHEN THE TRUCK WAS BUILT ALONG WITH THE WRONG SOFTWARE BEING LOADED INTO THE ELECTRONIC MODULE. THIS PREVENTS THIS CONTROL FROM FUNCTIONING CORRECTLY. INSTEAD OF CHANGING THE DISC THAT IS PLAYING, IT SIMPLE GOES TO THE NEXT SONG ON THAT SAME CD. THERE IS ALREADY A CONTROL ON THE STEERING COLUMN TO DO THIS. WHEN I BROUGHT THIS TO THE ATTENTION OF THE SERVICE MANAGER AT THE DEALERSHIP HE SAID AT FIRST THAT THE STEERING WHEEL CONTROL MODULE WAS BAD AND THEN THAT THE RADIO WAS DEFECTIVE. BOTH ITEMS WERE REPLACED AND THE PROBLEM REMAINS. HE THEN CHECKED SOME OF THE OTHER YUKON DENALIS THAT HE HAD IN STOCK AND TOLD ME THAT ON SOME OF THESE CARS THE CONTROLS WORKED PROPERLY AND ON SOME THEY DID NOT. HE THEN TOLD ME ABOUT THE WIRING HARNESS AND SOFTWARE PROBLEM. GM'S POSITION IS THAT THESE CARS ARE BUILT PROPERLY AND THEY REFUSE TO DO ANYTHING ABOUT IT. PAGE 336 OF THE OWNERS MANUAL CLEARLY SAYS THAT THIS BUTTON SHOULD CHANGE THE DISC THAT IS PLAYING. I CONSIDER THIS TO BE A SAFETY PROBLEM BECAUSE NOW WHEN YOU WANT TO CHANGE THE DISC YOU HAVE TO TAKE YOUR EYES OFF THE ROAD AND LOOK DOWN TO THE MIDDLE OF THE DASHBOARD AND LOCATE A SMALL 1/4" BY 1/2" BUTTON AND PUSH IT. THIS CAN CAUSE YOU TO DRIFT OUT OF YOUR LANE OF TRAVEL, ESPECIALLY AT HIGHWAY SPEEDS. THIS, AFTER ALL, IS A PRIMARY PURPOSE OF STEERING WHEEL CONTROLS FOR RADIOS-YOU CAN KEEP YOUR EYES ON THE ROAD. I HOPE YOU WILL LOOK INTO THIS MATTER AND FORCE GM TO CORRECT THIS SAFETY PROBLEM. *JB

DRIVING AT ABOUT 20 MILES PER HOUR, EXCELLED TO GET PAST ANOTHER VEHICLE AND THE VEHICLE BASICALLY STOPPED, THREW US(KIDS, MYSELF) BACK, ALMOST IN A WHIPLASH TYPE MANNER. AS I TRIED TO EXCEL THE ENGINE JUST REVVED AND THE CAR WOULD NOT MOVE. I PUT INTO 3RD, BUT WHEN I MADE A STOP I HAD TO PUT INTO 2ND. STOPPED AGAIN, HAD TO GO TO FIRST, WOULDN'T MOVE IN ANY OTHER GEAR AND BARELY IN FIRST. I WAS NEAR THE DEALER THANK GOODNESS AND PULLED IN THERE. *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS DURING SUNNY ROAD CONDITIONS, THE GAUGES ON THE INSTRUMENT PANEL WERE NOT VISIBLE DUE TO POOR ILLUMINATION. ALSO, THE PILLARS ON THE DRIVER SIDE CREATED BLIND SPOTS ON BOTH SIDES OF THE VEHICLE. IT WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THEY WOULD RESEARCH THE PROBLEM TO SEE IF THERE WAS RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED.

[XXX] GMC 2007..DRIVING AT HWY SPEED TRUCK STALLED /GAS LEAKING ALL OVER UNDERSIDE OF TRUCK.PLASTIC FUEL LINE FELL OFF AT STEEL FUEL LINE ON TOP OF FUEL TANK. CAUSING STALL & MAJOR GAS LEAK. INSPECT & REFIT FUEL LINE & LOCK TAB. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE BACK PASSENGER WINDOWS COME FORWARD SO THAT THERE IS A GAP IN THE BACK OF THE WINDOWS. WHERE ANY SMALL CHILD CAN PUT THEIR FINGERS IN THERE, WHICH IS WHAT HAPPEN TO MY DAUGHTER. SHE HAD HER FINGERS IN THE WINDOW AND IT WAS ROLLED UP AND THE WINDOW AMPUTATED HER LEFT MIDDLE FINGER TIP ALMOST COMPLETELY OFF FROM BEHIND THE NAIL BED. HANGING ON ONLY BY A PIECE OF SKIN. SHE IS TWO, THEY TRIED TO STITCH IT BACK ON TO NO AVAIL BECAUSE IS HAD SEVERED THROUGH SO MUCH OF HER FINGER. THIS SHOULD NOT HAPPEN WILL SO MANY FEATURES MADE READILY AVAILABLE. *NM

DT*: AT TIME WHEN CRUISE AT CONSTANT SPEEDS, THEN PRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE RIGHT AWAY, IT WOULD TAKE A FEW SECONDS. *NM

DT*: THE CONTACT STATED THAT THE VEHICLE'S LIGHTING FOR THE INSTRUMENT PANEL WAS NOT SUFFICIENT ENOUGH TO SEE THE GAUGES AT NIGHT AND THE STEERING WHEEL WAS BENT TO THE LEFT. THE SERVICE DEALER INSPECTED THE VEHICLE WHO AGREED BOTH PROBLEMS WERE VALID, BUT COULD NOT OFFER A SOLUTION. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO SOLUTION.*AK UPDATED 08/25/06. *JB

ON JUNE 28, 2006 WHILE LOOKING AT A GENERAL MOTORS CORPORATION 2007 YUKON, WITH A RETRACTABLE MIDDLE SEAT. I HAD THE PASSENGER'S REAR DOOR OPENED LOOKING INSIDE AT THE INTERIOR. THE SALESMAN, WITHOUT LOOKING WHERE I WAS, PUSHED THE TOP CONSOLE BUTTON ABOVE THE FRONT SEATS WHICH CAUSED THE SEAT TO QUICKLY AND VERY HARD TO RETRACT, STRIKING THE LEFT SIDE OF MY NECK, TEMPORALLY STUNNING ME. THIS IS A VERY DANGEROUS OPTION THAT COULD SERIOUSLY HURT SOMEONE NOT KNOWING HOW FAST AND HARD THIS OCCURS. I ALSO DON'T KNOW IF THERE IS ANY SAFETY FEATURE THAT THIS COULD HAPPEN WHILE A SMALL CHILD OR INFANT WAS IN THE SEAT AND SOMEONE ACCIDENTALLY PUSHED THE BUTTON. *JB

THE 2007 GMC YUKON (& CHEVROLET TAHOE) HAVE A SIGNIFICANT SAFETY ISSUE / PROBLEM. THE INSTRUMENT PANEL GAUGES ARE VERY DIFFICULT TO READ IN DAYTIME (SUNNY) CONDITIONS. MOST OF THE TIME DURING DAYTIME/SUNNY CONDITIONS YOU CAN NOT JUST GLANCE AT THE INSTRUMENTS TO READ THEM. YOU HAVE TO DIVERT YOUR ATTENTION FOR 2 OR MORE SECONDS TO READ EVEN THE SPEEDOMETER (WHICH IS THE EASIEST TO READ). ALL INSTRUMENTS HAVE BLACK FACES WITH WHITE MARKINGS WHICH ARE LEGIBLE DAY AND NIGHT. THE DAYTIME VISUAL RECOGNITION PROBLEM IS CAUSED BY TWO CONDITIONS. 1) RED POINTERS THAT DO NOT CONTRAST SUFFICIENTLY WITH THE BLACK FACE, AND 2) DASH COWLING SHADING/GLARE PROBLEMS. THE TOP LEFT (OIL PRESSURE) AND TOP RIGHT (VOLTMETER) GAUGES ARE ALMOST IMPOSSIBLE TO READ. THE BOTTOM RIGHT (COOLANT TEMP) IS VERY DIFFICULT TO READ. THE BOTTOM LEFT (FUEL) IS DIFFICULT TO VERY DIFFICULT TO READ. THE TWO LARGE CENTER GAUGES (TACHOMETER AND SPEEDOMETER) ARE DIFFICULT TO READ. THE TIME / ATTENTION REQUIRED TO READ THESE GAUGES PRESENTS A SAFETY HAZARD BECAUSE YOU ARE FORCED TO TAKE YOUR EYES OFF THE ROAD FOR FAR TO LONG (OR TO KEEP REPEATING LOOKS TO CHECK YOUR SPEED / FUEL STATUS. I RECENTLY PURCHASED A 2007 GMC YUKON AND MADE A ROAD TRIP OF 3000 MILES. TWO DRIVERS HAD SIMILAR VISUAL RECOGNITION PROBLEMS DURING DAYLIGHT HOURS. I GAVE UP EVEN TRYING TO READ THE OTHER GAUGES. IF YOU WEAR SUNGLASSES YOU HAVE TO LIFT THEM TO TRY TO READ THE GAUGES. THERE ARE SOME THINGS YOU CAN DO (HAVE TO DO) TO LESSEN THE VISUAL RECOGNITION PROBLEM. 1) TURN ON THE LIGHTS (PROVIDES MINIMAL DASH ILLUMINATION), 2) CLOSE THE SUNROOF SHADE (REDUCES GLARE), AND 3) PLACE YOU HAND ABOVE YOUR EYES AS A SHIELD (REDUCES GLARE). I HAVE TALKED TO THE GM DEALER TO SEE IF THEY COULD INCREASE ILLUMINATION ON THE DASH LIGHTING. (THAT WOULD STILL MEAN I WOULD HAVE TO TURN ON THE LIGHTS DURING THE DAY.) BOTTOM LINE - THEY CAN'T DO ANYTHING - THEY CAN'T RE-ENGINEER GM'S PRODUCT. *JB