2013 GMC YUKON Complaints

DASHBOARD CRACKING AND POTENTIALLY EXPANDING ABOVE GAGE CLUSTER WHICH WOULD CAUSE SHARP PLASTIC TO BREAK FREE UPON AIRBAG DEPLOYMENT AND CAUSE SEVERE INJURY. CAUSE OF CRACKING UNKNOWN, ~50,000 MILES ON VEHICLE NORMAL NON-EXTREME USE

DASHBOARD CRACKED ADJACENT TO PASSENGER AIRBAG AND ALSO ABOVE STEERING COLUMN. ENTIRE DASHBOARD RATTLES QUITE BADLY AND I AM CONCERNED THAT EITHER THE AIRBAG WOULD NOT FUNCTION OR THE DASHBOARD WOULD SHATTER IN A COLLISION.

OUT OF THE BLUE THE DASHBOARD ON THE DRIVERS SIDE CRACKED. IT HAS SINCE CRACKED ACROSS THE ENTIRE DASHBOARD. THERE WAS NO DAMAGE OR EVENT THAT CAUSED THIS. IT HAPPENED OUT OF THE BLUE. I DON'T KNOW IF IT CRACKED WHEN THE VEHICLE WAS IN MOTION OR NOT.

IN THE LAST 12 MONTHS THE DASH HAS CRACKED IN MULTIPLE PLACES AND THE PAINT ON THE HOOD AND ROOF HAS CRACKED AND FADED. I HAVE ALREADY HAD THE HOOD REPAINTED BUT THE ROOF IS MORE EXTENSIVE AND SHOULD NOT HAVE TO BE REPAINTED AFTER ONLY 6 YEARS. THE DASH IS CRACKED NEAR THE AIRBAG SO IF I'M IN AN ACCIDENT THE DASH WILL SPLINTER INTO THE FACES OF THE PASSENGERS.

DASH IS CRACKING AROUND AIRBAG POTENTIALLY COULD CAUSE PROJECTILES BEING TOSSED IN A ACCIDENT , CRACKING ALL OVER DASH

DASH IS CRACKED AROUND AIRBAG AND COLUMN , IN ACCIDENT DASH DEBRIS COULD CAUSE BODILY DAMAGE AS A PROJECTILE.

LIVE IN ARIZONA. WAS DRIVING IN AUGUST 2018 IN AFTERNOON VEHICLE FAILED TO ACCELERATE IN INTERSECTION. ALMOST GOT TBONED. TOOK TO GMC DEALERSHIP. WE WERE SO SCARED AS WE HAD OUR SON IN THE CAR. DEALERSHIP KEPT FOR A WEEK KEPT TELLING US THERE WAS NOTHING WRONG I WOULD NOT ACCEPT THIS FOR AN ANSWER I TOLD MY HUSBAND TO TELL THEM THAT WE WERE NOT GOING TO PICK UP THE CAR COULD THEY PLEASE HAVE A MANAGER LOOK AT IT AT THAT POINT WE ALSO ASK THEM TO REPLACE ANY FLUIDS AND DO WHATEVER THEY COULD TO MAKE THE VEHICLE AS SAFE AS POSSIBLE AS THIS IS OUR MAIN VEHICLE AT THAT POINT WE WERE GIVEN A BULLETIN THAT WAS PUT OUT IN 2015 STATING THAT THIS PARTICULAR CAR HAD THIS ISSUE AT TEMPERATURES ABOVE 110 DEGREES FAHRENHEIT AND WHEN A DEALERSHIP WHY GMC DID NOT RECALL THEY INFORMED US THAT IT WAS DUE TO THE FACT THAT IT ONLY AFFECTED A FEW STATE THAT ACTUALLY GET THAT HOT I WAS FURIOUS WITH THIS ANSWER I DID CONTACT A LAWYER BUT UNFORTUNATELY IT DID NOT FIT INTO THE LEMON LAW AND SO NOTHING GOT DONE I DID NOT KNOW ABOUT THIS REPORTING METHOD UNTIL JUST NOW I AM IN FEAR AGAIN AS TEMPERATURES ARE CURRENTLY HEATING UP IN ARIZONA AND HAVE MADE A COMPLAINT TO GMC WHICH WAS VERY HARD TO DO THEY KEPT TELLING ME TO TAKE IT BACK TO DEALERSHIP WHAT DEALERSHIP HAS ALREADY TOLD ME THEY CANNOT FIX IT THAT IS WHY THEY GAVE ME THE BULLETIN THERE IS NOTHING THEY CAN DO DMC IT'S SUPPOSED TO CALL DEALERSHIP ON MONDAY AND CALL ME BACK AT THIS POINT I REALLY FEEL LIKE A RECALL ON THIS VEHICLE IS THE SAFEST OPTION FOR EVERYONE THAT MAY OWN OR COME INTO CONTACT WITH THIS VEHICLE ON THE ROAD I HAVE A COPY OF THE BULLETIN IN MY EMAIL GMC HAS STATED THROUGH INTERNET CHAT AND PHONE CALL THAT THEY CANNOT LOCATE THIS BULLETIN I DO HAVE A COPY AND WOULD PROVIDE IT IF REQUESTED

"DASHBOARD CRACK" IN 2016 I PURCHASED MY GMC YUKON DENALI XL FOR ABOUT $46,000.00 AT INGERSOLL AUTO OF DANBURY, CONNECTICUT. AT THE TIME OF PURCHASED MY YUKON WAS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY, BUT I DID PURCHASED THE EXTENDED WARRANTY. ON APRIL 25, 2019 I NOTICED A CRACK ON MY DASHBOARD JUST TOP OF MY INSTRUMENT PANEL. THAT SAME DAY I REACHED OUT TO GM AND FILED A REPORT. THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO AND THIS WAS NOT A RECALL OR A DEFECT THAT GM WOULD COVER BUT INSIST ME TO CONTACT A DEALER TO SEE ABOUT REPAIRS. ON OR ABOUT 11:30AM ON 4/25/19 I CONTACTED THE SERVICE DEPARTMENT AT INGERSOLL AUTO OF PAWLING NY. THE SERVICE ADVISER I SPOKE TO TOLD ME HER NEVER HEAR ABOUT THIS PROBLEM AND SAID THAT THE REPAIR WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. THE VALUE OF MY VEHICLE HAS BEEN DIMINISHED AS A RESULT OF THE DASHBOARD DEFECT. I WOULD NOT HAVE PURCHASED THE VEHICLE OR WOULD NOT HAVE PAID AS MUCH FOR IT HAD I KNOWN OF THE DEFECTIVE DASHBOARD'S PROPENSITY TO CRACK AND/OR THAT THE DEFECT CAN INTERFERE WITH THE PLANNED DEPLOYMENT OF THE DRIVER'S-SIDE AND PASSENGER'S-SIDE AIRBAGS.

I NOTICED A CRACK EMANATING FROM THE CORNER OF THE AIRBAG COMPARTMENT ON THE DASHBOARD ON THE PASSENGER SIDE. I NOTICED IT THE LAST WEEK IN MARCH ONE MORNING. IT WAS NOT PARTICULARLY COLD. THE CRACK IS NOT SPLITTING INTO TWO MORE CRACKS. IF THE AIRBAG DEPLOYS THOSE PIECES AND PERHAPS OTHERS WILL AS WELL. THE CAR IS SIX YEARS OLD AND HAS COMPLETE SERVICE RECORDS AND BUT FOR THE CRACK CONSIDERED IN EXCELLENT CONDITION FOR TRADE VALUE PURPOSES. THIS IS A SAFETY CONCERN THAT SHOULD BE ADDRESSED BY GM AND THE NHTSA.

MY DENALI HAS A BAD CRACK ON THE DASH BOARD AND I HIT A BUMP A PIECE OF THE PLASTIC FLEW AND CUT MY FACE , THE DASH IS GETTING WORSE AND THIS IS BECOMING A LIABILITY. I WILL BE CONTACTING MY ATTORNEY AND THE BBB, ABOUT THIS DANGEROUS ISSUE. I'M GLAD IT WAS ME AND NOT MY CHILDREN THAT GOT INJURED.