2016 GMC YUKON Complaints

the radio control panel seems to quit working every 2 years. This will be the 3rd radio control panel that I have to replace in this car since 2017. GMC says it isn't their problem since they use other products than GM. I feel that GM motors should stand behind the products that they place in their cars. The same product breaks the same way every time, This is not a me problem but a GM problem.

The contact owns a 2016 GMC Yukon XL. The contact stated that while driving at approximately 55 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who determined that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 140,000.

The OEM LED taillights can fail due to a manufacturing deficiency. A metal strip that connects the LED's to the cars taillight circuit develops a crack and interrupts current flow to the taillight LED's. The above is common knowledge to the car community and is searchable on line. Concerns: 1) If both taillights are failed at the same time the vehicle doesn't have any of the required visible markings, especially at night. 2) From an economic point of view, unlike vehicles that use incandescent light bulbs that are easily replaced when burnt out, these LED light assemblies have to be completely replaced to the cost of several hundred dollars plus labor which could/will lead to the neglecting of this repair because of the economics. 3) Unlike incandescent bulbs, LED's are should last much longer to the point of outlasting the life of the vehicle. This isn't the case when there is a manufacturing defect. In my case on 10/21/21 the defective taillight assemblies was replace under a defective taillight extended warranty agreement. I requested to have both replaced because of the odds of the second one failing. They refused. So when the opposite side assembly failed recently i was out of the extended warrant date resulting in a cost to me of $392.88 labor included. In conclusion, The well documented failure of the above taillight assemblies leads to vehicles being non conforming to FMVSS.

The contact's husband owns a 2016 GMC Yukon XL. The contact stated while driving 20-30 MPH, the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was then taken to a second dealer, Beck & Masten Buick GMC South (12820 Gulf Fwy, Houston, TX 77034) to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.

The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time

My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.

Brakes will randomly stop working. When the brakes are pressed you have to press all the way down and then vehicle still won’t stop and the only way for the vehicle to come to a complete stop is to press the parking brake. Brakes and rotors have been replaced already and it still happens

Passenger taillight goes out. Replaced it twice now and now I have to do it again a 3rd time. They know of this issue but have done nothing to fix it or offer anything to help cover cost

This is a very common problem with GM vehicles produced from 2015 to 2019 and is occurring in 5.3L and 6.2L gas engines. The engine coolant temperature sensor is failing and defaulting to a fail safe that turns the electric cooling fans on to full speed because it thinks the vehicle is overheating. When this sensor fails, the engine temperature gauge will not work. When the vehicle is turned off the fans will stay on for 15 minutes at full speed and will deplete the battery. The sensors are being replaced multiple times with different manufacturers and the problem returns in a matter of days or weeks. You can disconnect the battery negative post and reconnect and the problem corrects until it is tripped again at later date. GM has no solution for this. This issue will leave a driver stranded and will cause engine or transmission issues if driven while the vehicle is doing this. There is no check engine light or code tripped while this occurs either.

There is a special policy to replace faulty tail lamps. However, the policy is only extended through 72,000 miles or 5 years which is ridiculous, and should be a recall. I had my drivers side tail lamp replaced in February 2022 because it was not working. I wasn’t aware of the mileage and year restrictions at that time. Fast forward to today, I have my passenger side tail lamp intermittently working. Now out of the specific time frame, I’m left to encounter this expense out of my own pocket. Clearly GM is aware of the problem, but has not issued a recall on the tail lamp issue. It’s not just a burned out brake light, but apparently an electrical issue with the way they were initially wired. This is a very dangerous situation, as I have no idea if and when my brake light is out. God forbid if they were to go out and I were to be rear ended due to GMs lack of taking responsibility.