2015 GMC YUKON XL Complaints

ONE OF THE BREAK LIGHTS IS OUT. THEY HAVE MADE THE BRAKE LIGHTS IN SUCH A WAY THAT YOU CAN NO LONGER JUST REPLACE THE BULBS BUT HAVE TO REPLACE THE ENTIRE UNIT AT A COST OF $885. THERE IS A DESIGN FLAW IN THE 2015 AND 2016 MODELS THAT CAUSES THE BRAKE LIGHTS TO FAIL. GMC IS AWARE OF IT AND DID EXTEND WARRANTY COVERAGE SO THAT IF YOU ARE "LUCKY" ENOUGH TO HAVE THEM FAIL WITH LESS THAN 72,000 ON YOUR VEHICLE THEY WILL REPLACE THEM AT NO COST BUT AFTER THAT THEY WILL NOT. THEY KNOW THE PRODUCT AND IT SHOULD BE RECALLED. IT IS A SAFETY ISSUE FOR PEOPLE TO DRIVE AROUND WITHOUT BRAKE LIGHTS BECAUSE IT COSTS NEARLY $900 A PIECE TO REPLACE THEM! PERHAPS THEY SHOULDN'T HAVE TURNED WHAT USED TO BE AN CHEAP, EASY THING TO FIX ON YOUR OWN INTO A $900 REPAIR IN THE FIRST PLACE. NOW THAT THEY HAVE THEY SHOULD AT LEAST STAND BEHIND THE PRODUCT.

LED BRAKE LAMP WENT OUT AT 42K MILES, BUT GM REQUIRES REPLACEMENT OF ENTIRE TAIL LAMP ASSEMBLY AT EXPONENTIAL COST.

THE LEFT LED TAIL LIGHT WOULD GO OUT AND THEN COME BACK ON. THIS HAS BEEN HAPPENING FOR OVER A YEAR NOW. POLICE STOPPED ME TWICE BUT THANKFULLY, DID NOT GIVE ME A TICKET. HAD IT REPAIRED 2 OR 3 TIMES. IT MIGHT LAST A DAY OR TWO AND THEN GOES OUT AGAIN. APPARENTLY, THERE IS A THIN METAL PIECE THAT IS SORTED TOGETHER THAT KEEPS BREAKING. THE RIGHT ONE HAS STARTED DOING IT TOO. I WAS OVER THE MILEAGE FOR THE RECALL. CAN'T AFFORD THE $1600 OR SO IT WOULD COST FOR NEW IMPROVED TAIL LIGHTS. WHAT DOES MILEAGE HAVE TO DO WITH REPAIRING A DEFECT IN THE PRODUCTS USED IN THE TAIL LIGHT? I AM CONSTANTLY AFRAID SOMEONE WILL REAR END ME SINCE THE LIGHT DOESN'T WORK.

2015 REAR BRAKE LIGHTS WORK INTERMITTENTLY AND NEED TO BE REPLACED OR REPAIRED. GMC KNOW THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND HAVE DONE NOTHING. HUGE SAFETY ISSUE!!

THIS VEHICLE HAD A FAILED DRIVER'S BRAKE LIGHT AT ABOUT 60K MILES AND IT WAS REPLACED AS A RECALL ITEM. AT 76K MILES THE PASSENGER BRAKE LIGHT HAS FAILED AND WE ARE INFORMED IT IS NO LONGER A RECALL ITEM BECAUSE IT'S OUT OF THE RECALL TIMEFRAME. I'VE ALSO KNOWN 2 OTHER PEOPLE WITH YUKON'S, BOTH NEIGHBORS AND BOTH HAVE HAD AT LEAST 1 FAILED BRAKE LIGHT. IF THIS IS A KNOWN FAILURE AND SAFETY ISSUE, WHY ARE THEY DENYING RECALL AT SUCH A LOW MILEAGE.

THE CLEAR COAT ON MY HOOD AND ROOF IS COMPLETELY GONE. I NOTICED THE HOOD LOOKED A LITTLE DULL ABOUT 6 MONTHS AGO AND IT PROGRESSIVELY GOT WORSE. NOW THE PAIN IS STARTING TO CHIP. THIS VEHICLE IS ONLY 5 YEARS OLD, THERE'S NO WAY THE CLEAR COAT SHOULD BE COMPLETELY GONE.

TOOK MY CERTIFIED PRE-OWNED 2015 YUKON XL INTO DEALER WHILE STILL UNDER WARRANTY WITH INTERMITTENT FAILURE IN BOTH TAIL LAMPS (THE RED PART FOR BRAKE AND TAIL LAMP FUNCTION GOES OUT; TURN SIGNAL STILL WORKS). CONDITION WAS NOT NOTED ON MY SERVICE TICKET SINCE THE TAIL LAMPS WAS WORKING FINE AT THE TIME. WARRANTY EXPIRED, PASSENGER TAIL LAMP WENT OUT COMPLETELY AND BOTH DEALER AND A CALL TO GMC TOLD ME THAT THEY WOULDN'T ASSIST IN SPITE OF MY ATTEMPT TO ADDRESS WHILE UNDER WARRANTY. NEEDED TAIL LAMP TO PASS STATE INSPECTION AND RETURN MY WIFE AND FOUR KIDS SAFELY TO THE ROAD, SO I HAD TO PAY. AS I WALKED OUT OF THE DEALERSHIP TO RETRIEVE MY VEHICLE AFTER THE $400 PASSENGER TAIL LAMP REPLACEMENT, I FOUND THE DRIVER SIDE TAIL LAMP TO BE INOPERABLE, EVEN THOUGH IT HAD JUST PASSED THE STATE INSPECTION 20 MIN PRIOR. I SHOWED THE SERVICE ADVISOR AND SPOKE TO SERVICE MANAGER. THEY BOTH AGREED THAT THE TAIL LAMP ISSUE IS WIDE-SPREAD, UNSAFE, AND A MAJOR QUALITY ISSUE, BUT THEY WERE BOUND BY GMC POLICIES. YES, GMC EXTENDED THE WARRANTY FOR THESE TAIL LAMPS, BUT I BOUGHT MY VEHICLE AS PREOWNED CERTIFIED WITH 68K MILES. SPECIAL PART WARRANTY WENT TO 70K AND MY CERTIFIED WARRANTY WENT TO 80K. I DID MY PART AND TOOK THE VEHICLE IN AS SOON AS THE PROBLEM AROSE, YET HERE I AM HOLDING AN $800 BAG OF BROKEN TAIL LAMPS. HORRENDOUS QUALITY ISSUE THAT IS A MAJOR SAFETY ISSUE FOR THESE VEHICLES. IT IS TIME TO ISSUE THE RECALL!!!

BOUGHT THE 2015 YUKON XL AS CERTIFIED PREOWNED. WHILE STILL COVERED UNDER CERTIFIED WARRANTY, I COMPLAINED ABOUT THE INTERMITTENT TAIL LAMP FAILURE, BUT THE DEALER COULDN'T REPLICATE. YOU KNOW THE REST...THE CERTIFIED WARRANTY THEN EXPIRED BY MILEAGE, THEN THE TAIL LAMP COMPLETELY FAILED, THEN I TOOK IT BACK IN AND THEY SAY THEY WON'T COVER IT. I SPOKE TO DEALER SERVICE MANAGER, GMC CUSTOMER SERVICE (PLUS A MANAGER), BUT I"M TOLD THAT THEY WON'T ASSIST SINCE I'M OUT OF WARRANTY. I DID MY PART...I TOOK THE VEHICLE IN WHILE STILL UNDER WARRANTY AS SOON AS THE CONDITION PRESENTED ITSELF. IT'S A SHAME THAT GMC WON'T OWN THIS MASSIVE FAILURE UNTIL A RECALL ISSUED. MAYBE MY COMPLAINT WILL BE THE TIPPING POINT THAT KICKS OFF THAT PROCESS.

I HAVE A 2015 GMC YUKON XL DENALI. TRUCK WAS PURCHASED FROM GMC CERTIFIED DEALER IN JULY 2018, WITH 16,000 MILES. THE TRUCK IS GARAGED KEPT, AND GENTLY USED WITH ONLY 37,500 MILES. WHEN SOMETIMES DRIVING AT LOW SPEEDS, THE TRANSMISSION WILL SOMETIMES SLIP (AKA STUDDER). WHEN STARTING (ENGINE IS COLD) AND SHIFTING INTO D, SOMETIMES THE TRANSMISSION SHIFTS HARD, OR SLAMS INTO 1ST GEAR. THAT CAN'T POSSIBLY BE GOOD FOR THE TRANSMISSION. OCCASIONALLY THE TRANSMISSION WILL SHIFT HARD BETWEEN GEARS AT MODERATE SPEED. I HAVE JUST LEARNED THERE ARE SERVICE BULLETINS GOING BACK TO 2016 REGARDING COMPLAINTS FOR THE NEWLY DEVELOPED 8-SPEED M5U/8L90 AUTOMATIC TRANSMISSION. THE LOCAL GMC DEALER HAS SERVICED THE TRUCK 4 TIMES IN PAST 2 YEARS AND NEVER BOTHERED TO ASK ABOUT THE SYMPTOMS OF TRANSMISSION PROBLEMS. OR ALERT ME TO THE DEFECTIVE TRANSMISSION. GM & DEALER COLLUDED TO WITHOUT PERTINENT INFORMATION FROM ME TO CAUSE THE ORIGINAL MANUFACTURER WARRANTY TO EXPIRE, FORCING REPAIRS EXPENSE TO BE OUT-OF-POCKET ON THE CONSUMER. DEALER CHARGED ME $300 TO SWAP THE DRAIN AND FLUSH THE TRANSMISSION FLUID AND SWITCH TO ANOTHER TYPE. IF THE DEALER HAD ALERTED ME TO THE ISSUE ON 1 OF THE 4 PREVIOUS SERVICE VISITS, THE SERVICE WOULD HAVE BEEN COVERED UNDER WARRANTY. BUT NOW THAT THE TRUCK IS 3 MONTHS OUT OF WARRANTY, I HAVE TO PAY OUT OF POCKET. GM AND THE DEALER HAVE KNOWN ABOUT THE ISSUE FOR YEARS, AND DID NOTHING.

OUR 2015 YUKON XL DENALI CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE WAITING AT STOP LIGHT ON SAT, WITH MY WIFE AND CHILDREN INSIDE. IT WAS A HOT DAY, OVER 95 DEGREES, AND WE WERE TURNING LEFT ACROSS TRAFFIC WHEN WE REALIZED THE SMELL AND SMOKE WAS COMING FROM OUR VEHICLE. SMOKE WHIFFED FROM UNDER THE HOOD AND NOXIOUS FUMES FILLED THE PASSENGER COMPARTMENT, SCARING ME AND MY FAMILY. WE FINISHED THE TURN AND IMMEDIATELY PULLED OVER, SHUTOFF THE TRUCK, AND ALL ESCAPED FEARING IT WOULD BURST INTO FLAMES. WHATEVER WAS BURNING APPEARED TO STOP ONCE THE IGNITION WAS OFF. I OPENED THE DRIVER DOOR, POPPED AND RAISED THE HOOD TO LOOK FOR THE PROBLEM. I COULD SEE THAT A BELT, BEHIND THE SERPENTINE BELT, HAD SNAPPED, AND THERE WAS CHARRED DEBRIS ON THE EXPOSED MECHANICAL PULLEY FOR THE AC COMPRESSOR. AFTER FURTHER INSPECTION, I RESTARTED THE TRUCK WITH THE AC OFF, AND MONITORED FOR SMOKE. THE TRUCK SEEMED OK TO DRIVE HOME , SO WE DID WITHOUT AC ON A 95 DEGREE DAY. ON MONDAY WE DROVE THE TRUCK TO A TRUSTED MECHANIC FOR INSPECTION. THEY DIAGNOSED THE COMPRESSOR SEIZED AND ESTIMATED REPAIRS WERE $1,240. THE TRUCK IS GARAGED KEPT, AND GENTLY USED WITH ONLY 37,500 MILES. WE PURCHASED THE GMC CERTIFIED TRUCK IN JULY 2018 FROM A DEALER. I CREATED AN ACCOUNT ON GMC.COM & LOOKED THROUGH WARRANTY COVERAGE. A SPECIAL COVERAGE HAD BEEN EXTENDED FOR AC DEFECTS, BUT IT LAPSED IN MARCH, 2020. LOOKING FURTHER; MANY THOUSANDS OF GM OWNERS HAD SAME PROBLEM FROM SAME DEFECTIVE AC CONDENSER COMBI-COOLER. I CALLED GM TO COMPLAIN THEY NEVER TOLD US OF ABOUT A DEFECTIVE AC SYSTEM. THEY SAID ONLY A GM DEALER COULD DIAGNOSE THE PROBLEM, BECAUSE THEY ARE 'EXPERTS'. THAT SAME 'EXPERT' DEALER HAD SERVICED OUR YUKON 4 TIMES OVER THE PAST 2 YEARS AND NEVER ONCE SHARED THE INFORMATION ABOUT THE DEFECTIVE AC SYSTEM. GM & DEALER COLLUDED TO ALLOW WARRANTY TO EXPIRE.