2023 GMC YUKON XL Complaints

I am reporting a serious engine failure in my 2023 GMC Yukon XL (5.3L Ecotec3 V8) at approximately 68,775 miles. The engine began to run rough with a loud chatter noise, and both the check engine light and traction control light activated. Diagnostic tests at the dealer (F.C. Kerbeck GMC) confirmed a P0300 random misfire code and revealed that the lifter on cylinder #5 had collapsed, causing damage to the camshaft lobe. The repair required removing the cylinder head and replacing the lifter, camshaft, pushrods, valves, and associated gaskets and seals. Although I was told this was covered as a ‘goodwill repair’ by GM, I was still charged $3,450 for miscellaneous charges. I find this highly concerning and question whether these charges are consistent with GM’s stated goodwill or warranty policies. In my opinion, a known lifter design flaw requiring such an extensive repair should not result in out-of-pocket costs for the vehicle owner. This failure resulted in a severe misfire and significant performance issues that I believe raise serious safety concerns, including the potential for sudden loss of power while driving. I am submitting this report to NHTSA to ensure this issue is documented and to request that it be included in any broader investigation into GM lifter system failures. Repair invoices are available upon request

I own a 2023 GMC Yukon Denali XL (VIN: [XXX] ) currently under active recall for the L87 6.2L engine. GM has no remedy available and has acknowledged a risk of complete engine failure and loss of propulsion, which could occur without warning. This is the primary vehicle I have for transporting my family of seven, including a toddler. I am significantly upside down on the loan, and the dealership cannot guarantee it is safe to drive. I am requesting that NHTSA escalate the urgency and hold the manufacturer accountable for timely resolution or replacement.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving 58 mph then felt like I slammed on my brakes out of no where then sped up on its own to 42 mph then wouldn’t accelerate but rpm was at 5000. Shortly after my reduced power warning came on. Well the next 12 hours I went to reverse and had nothing! Now dealership is saying unknown timeframe for it to be fixed.

Major recall on Yukon with no remedy listed - unable to sell vehicle or trade in with open recall.

SUV appears to get stuck in gear or struggle shifting causing jerky behavior and erratic drivability. Stopped driving and had it towed to dealer. Dealer stated Engine Code P0747 shown. Dealer stated faulty transmission valve body but no ETA on parts. Told to keep driving unless condition gets worse. Vehicle is less than 2 years old and 20,000 miles. Check engine light goes on and off relating to the same condition and sometimes having shift issues.

We were traveling eastbound on I 70 around 75mph. We received no prior indication that there was a problem. The display read engine oil hot, transmission shifted to neutral, and the entire vehicle shut down. We lost propulsion and were left coasting on a major highway with no power.

I’ve inserted the question and their answer: What component or system failed or malfunctioned, and is it available for inspection upon request? Lifter valve number six failed causing it to shatter and send pieces of it throughout the engine along with other debris into the cylinders. How was your safety or the safety of others put at risk? Vehicle had loud engine knock, pulsation of power, had to pull off on main highways due to loss of power over 400 miles away from home. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, engine was serviced by GM dealership in Baldwinsville, NY for over $8,500. Will attach copy of bill. Now is doing same thing, again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM as stated above. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light flashed, traction control light came on.

I was driving on a highway with my [XXX] son and 2 dogs when without any warning the vehicle just stopped and completely went dead. I was unable to turn on the hazards so I called 911, the police came within minutes and surrounded the vehicle to keep us from being crashed into. The brakes failed to work, the hazard lights would not work, the doors would not open other than the driver door. The police had to help remove my child and 2 dogs from the vehicle through the driver door. The vehicle could not be put into neutral so the police had to tow the vehicle from the middle of the highway. The result could have been deadly. The vehicle was completely dead with absolutely no function. After the police towed it to the police tow facility it was then towed to the GMC dealership I purchased the vehicle from. The dealership is Jim Curly GMC in Keyport NJ. The dealership has had the vehicle since Saturday and is claiming to not know what is wrong with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at approximately 30 mph in moderate traffic on the interstate during a return leg of a 370-mile trip, my vehicle unexpectedly shifted into neutral and became unresponsive. The dashboard displayed the warning message: "condition not correct for shift," and despite repeated attempts to restart the engine, the vehicle would not engage. Although the electrical system remained active, I had no propulsion. Critically, the vehicle became immobilized in a **very dangerous curve on the interstate**, presenting an extreme safety risk to myself and others. The car could not be manually shifted into neutral for towing, prompting Illinois Department of Transportation (IDOT) to declare the location unsafe. I was stranded there for over three hours, after dark, in a vulnerable and exposed position. During the forced tow process, two rear tires were destroyed and the two front tires sustained major damage. In the days leading up to this incident, the vehicle had also shown signs of malfunction, such as delayed acceleration from a stop and occasional lurching forward — symptoms consistent with the defect described in the recall.

The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle was jerking and hesitating while accelerating. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.