2015 GMC YUKON XL Complaints

BOTH TAIL LIGHTS STOPPED WORKING ON THE FREEWAY DURING MY TRIP TO SAN DIEGO FROM PHOENIX. ABOUT HALFWAY HERE ONE TAIL LIGHT WENT OUT IN ABOUT 20 MILES LATER THE OTHER ONE STOPPED WORKING. I KNOW THIS BECAUSE A FRIEND WAS FOLLOWING ME.I CALLED THE DEALERSHIP, HE STATED THAT THE TAIL LIGHTS ARE ON NATIONAL BACKORDER AND WON'T BE IN FOR A WEEK PLUS. NOW I AM DRIVING AROUND CALIFORNIA WITH NO BRAKE LIGHTS.. I ONLY HAVE 48,000 MILES ON THIS SUV, EACH TAIL LIGHT IS $760 THE ONLY WAY TO REPAIR THIS IS TO REPLACE THEM. THANK YOU GM I WILL BE FORWARDING YOU MY TICKET..

GMC RECENTLY ADVISED US THAT THE TAILGATE LIGHTS HAVE HAD PROBLEMS WHERE THEY "INTERMITTENTLY" DO NOT ILLUMINATE. WE HAVE HAD THIS ISSUE FOR QUITE SOMETIME WHERE DRIVERS CANNOT SEE OUR TAILGATE LIGHTS WHEN THE PROBLEM OCCURS. BECAUSE IT HAS BEEN INTERMITTENT, IT HAS BEEN VERY HARD FOR THE SHOP TO DIAGNOSE AS WHEN THEY GET IT AND IT IS ON, THEY CAN'T FIGURE OUT WHAT IS WRONG WITH IT. SINCE WE RECEIVED THE LETTER FROM GMC, WE HAVE BEEN INTO THE DEALERSHIP TO GET IT RESOLVED, BUT THEY WILL NOT DO IT BECAUSE OUR MILES ARE OVER. I HAVE TOLD THEM THAT THEY KNOW ITS AN ISSUE AND THAT IT IS INTERMITTENT AND WHEN PEOPLE TAKE IT INTO THE SHOP TO GET IT DIAGNOSE, ITS A HIT AND MISS. I HAVE NOW SEEN OVER A DOZEN OTHER GMC'S ON THE ROAD WITH THE SAME ISSUE. LAST WEEK, WHILE TRAVELING WITH KIDS TO A SOCCER TOURNAMENT, BOTH WEREN'T WORKING AT NIGHT AND WE WERE PULLED OVER. I FORTUNATELY HAD THE LETTER IN THE CAR AND SHOWED IT TO HIM. HE GAVE ME A WARNING AND ADVISED THAT IT IS VERY DIFFICULT FOR CARS TO SEE AT NIGHT WHEN THERE ARE NO TAILGATES ON AND THAT GMC HAD BETTER GET THIS RESOLVED. I HAVE MADE TWO REQUESTS WITH GMC AND THEY HAVE DENIED THE REQUEST. I EVEN TOLD THEM THAT I WOULD COST SHARE IF WE MEET IN THE MIDDLE AND THEY WOULD NOT. THEY KNOW THIS IS AN ISSUE, YET THEY AREN'T WILLING TO EXTEND THE WARRANTY OR MAKE IT A RECALL. THIS IS VERY DANGEROUS AND COULD CAUSE A LOT OF ACCIDENTS WITH GMC MODELS NATIONWIDE. I HOPE THAT THIS IS BROUGHT TO SOMEONE'S ATTENTION AND THAT GMC IS ENCOURAGED TO GET THIS RESOLVED WITH 2015 YUKON XL SUVS AND THAT WE AND MANY OTHERS ARE ABLE TO GET THEIR TAILGATES REPLACED.

TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, A BYSTANDER INFORMED THE CONTACT THAT THE REAR EXTERNAL BRAKE LIGHTS WERE INOPERABLE. THE CONTACT EXITED THE VEHICLE AND CONFIRMED THAT THE TAILLAMPS WERE INOPERABLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNN BUICK GMC LOCATED AT (16440 INTERSTATE 35 FRONTAGE RD, SELMA, TX 78154 (866) 468-6484) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILLAMP ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.*DT*JB

I PURCHASED MY VEHICLE OCTOBER 31'ST 2019 FROM A LOCAL DEALERSHIP. THE MILAGE WAS ABOUT 74K MILES. I HAVE ONLY HAD THIS VEHICLE FOR A FEW MONTHS. MY CONCERN IS THE FOLLOWING. WHILE DRIVING, AT LEAST 7 TO TEN TIMES THE VEHICLE COMPLETELY STALLS. IN OTHER WORDS IT COMPLETELY STOPS. THE STEERING WHEEL LOCKS. ALL POWER IS LOST. NO LIGHTS NO NOTHING. THIS HAS HAPPENED AT INTERSECTIONS, IT HAS HAPPENED WHEN TURNING LEFT, IT HAS HAPPENED WHEN TURNING RIGHT. IT HAPPENS WHEN WE ARE YIELDING. SOMETIMES THE DASH STARTS TO FLICKER AND ALSO THE CONSOLE. SOMETIMES LIKE TODAY WITHOUT ANY WARNINGS. THIS IS PUTS ME AND MY FAMILY IN A VERY DANGEROUS SITUATION. PLEASE RESPOND ASAP. I CURRENTLY HAVE 86K MILES ON MY VEHICLE.

TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED WHILE DRIVING IN ANOTHER VEHICLE BEHIND HIS WIFE HE NOTICED THAT THE REAR PASSENGER'S SIDE BRAKE LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO CRAWFORD BUICK GMC LOCATED AT (6800 MONTANA AVE, EL PASO, TX 79925) WHERE THEY REPLACED REAR PASSENGER BRAKE LAMP BULB. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LAMP ALSO BECAME INOPERABLE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 115,000.

THE YUKON'S AUTOMATIC TRANSMISSION CAN GET VERY JERKY WHEN ACCELERATING FROM A STOP, ESPECIALLY WHEN THE ENGINE IS COLD (FIRST 10-15 MINS OF DRIVING). CITY DRIVING SEEMS TO BE THE MAIN ENVIRONMENT WHEN THE TRANSMISSION JERKINESS OCCURS. THE JERKINESS STARTED SUBTLY AROUND 75,000 MILES, AND NOW AT ALMOST 100K MILES, THE ISSUE HAS ONLY GOTTEN MORE SEVERE. ACCELERATING FROM A STOP UPHILL AND AROUND TURNS ARE TIMES WHEN IT'S MORE PRONE TO JERK. THE BEST WAY I CAN DESCRIBE IT WOULD BE A LAG IN GEAR SHIFTING CAUSED BY SOME TYPE OF DELAY THE CAR'S ELECTRONIC CONTROL SYSTEM. THE LAG HAS OCCURRED SO VIOLENTLY AT TIMES, IT FEELS LIKE I'VE BEEN IN A REAR-END COLLISION. I WOULD HESITATE TO ALLOW BABIES TO RIDE IN THIS CAR DUE TO THEIR INABILITY TO BRACE WHEN THESE JERKS OCCUR; THERE'S DEFINITELY ENOUGH FORCE TO CAUSE WHIPLASH TO A BABY. I WOULD SAY THE JERK HAPPENS 2-3 TIMES EVERY TRIP, EVEN IF I SLOWLY ACCELERATE TO PREVENT QUICK GEAR SHIFTS FROM HAPPENING.

RIGHT TAIL LIGHT DOES NOT ILLUMINATE. GMC WILL NOT COVER THIS REPAIR EVEN THOUGH IT IS A KNOWN ISSUE SINCE MY VEHICLE HAS OVER 72,000 MILES. THIS SHOULD BE COVERED INDEFINITELY.

BRAKE LIGHT ASSEMBLY HAS GONE OUT FOR 3RD TIME. $700 TO REPAIR EACH TIME. LOTS OF COMPLAINTS ON LINE ABOUT THIS. GM HAS REFUSED TO ACKNOWLEDGE THIS HAS BEEN A PROBLEM. SHOULD BE A RECALL FOR THIS AND ALL OF US WHO HAVE HAD TO REPAIR THIS SHOULD BE REIMBURSED. THEY ARE REPLACING FAULTY BRAKE LIGHT UNITS WITH FAULTY UNITS SO IT REPEATEDLY RECURS. THEY HAVE ALSO FAILED TO ACKNOWLEDGE ISSUE UNTIL VEHICLES HAVE ACCUMULATED OVER 72,000 MILES SO THEY CAN CLAIM OUTSIDE SPECIAL WARRANTY PERIOD

REAR BRAKE LIGHT DOES NOT WORK. GM DEALERSHIP STATES THAT THIS LED BRAKE LIGHT WAS DESIGNED TO BE LIFETIME. RECEIVED LETTER FROM GM STATING THAT THEY ARE ONLY COVERING THE FREE REPLACEMENT THRU 72,000 MILE. MY VEHICLE HAS MORE THAN 72,000 MILES. COST TO REPAIR $800.

MY SEAT HEATER MALFUNCTIONED, BURNING A HOLE IN MY SEAT BACKREST, AND BURNING A HOLE IN MY JACKET! 30 SECONDS AFTER LEAVING MY HOME, DRIVING ON A RESIDENTIAL STREET, I SUDDENLY FELT A SHARP POKING IN MY BACK. WHEN I REACHED BACK I WAS SHOCKED TO FEEL THE SEAT BURNING AND A HOLE IN THE SEAT! I REACTED IMMEDIATELY, TURNING OFF THE SEAT HEATER AND PULLING OVER. MY CAR HAD SMOKE AND SMELLED OF BURNING PLASTIC. I LOOK AT THE BACK OF MY DRIVERS SEAT AND THERE WAS A HOLE IN THE SEAT WHERE IT BURNED STRAIGHT THROUGH. AND WHEN I TOOK OFF MY JACKET I FOUND A HOLE THERE AS WELL WHERE THE SEAT BURNED THROUGH IT AS WELL. I HAD A SMALL BURN, BUT IT WAS ONLY MINOR. IT WAS A DISTURBING SITUATION THAT COULD HAVE BEEN WORSE IF I DIDN'T REACT IMMEDIATELY OR WAS DRIVING ON THE HIGHWAY. TODAY I TOOK IT INTO MY LOCAL GMC DEALER WHO DIDN'T SEEM VERY CONCERNED AND LET ME KNOW IT WOULD BE EXPENSIVE TO GET IF FIXED. I DECLINED THE SERVICE AT THIS TIME. I THEN CALLED GMC CUSTOMER SERVICE WHO DOCUMENTED MY SITUATION, BUT ALSO DIDN'T SEEM CONCERNED. I WOULD HAVE HOPED GMC WOULD HAVE WANTED TO AT LEAST DIAGNOSE ROOT CAUSE TO ENSURE THERE IS NOT A LARGER PROBLEM ON THEIR HANDS. I AM NOT LOOKING FOR A PAYDAY HERE. I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO OTHERS AT A TIME THAT IT COULD CAUSE A MORE SERIOUS ACCIDENT OR INJURY.