2023 GMC YUKON XL Complaints

The contact owns a 2023 GMC Yukon XL. The contact stated that after refueling and attempting to accelerate, the vehicle started shake and vibrate abnormally. The vehicle was driven to the local dealer and was diagnosed and determined that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,974.

My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership. This was our original vehicle, until the sold me another one with the same defect (2024 Yukon for MORE money!). That vehicle was reported in Complaint 11657786.

I am formally requesting a complete refund for my vehicle. It has only 6,300 miles, and the remedy provided for the recall does not adequately address the issue. The recall explicitly indicates defects in the engine components (rods/cam shafts) that may lead to a loss of propulsion. Merely inspecting the vehicle and adding thicker oil does not resolve the underlying problem; it only postpones the inevitable expiration of my warranty. Currently, there are no warning lights illuminated, as the vehicle is not driven frequently. The recall raises significant concerns, and GM should be taking more substantial measures than simply applying thicker oil as a solution. This approach feels like a temporary fix rather than a genuine resolution. I have communicated with the dealership, and have been informed there is currently no solution available for this matter. They are awaiting further instructions on how to proceed. I request a more thorough investigation into this issue for an appropriate refund, and I also wish to have this matter documented for future reference.

Crankshaft bearing failed, leading to engine failure at 65MPH on highway. No warning.

The contact owns a 2023 GMC Yukon. The contact stated that upon taking the vehicle into the dealer for regular service, the dealer found that the engine oil level was extremely low, resulting in damages to the engine. The check engine warning light was illuminated. The contact was informed that the piston O-rings needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.

The contact owns a 2023 GMC Yukon XL. The contact stated that immediately after purchasing the vehicle, the battery failed and was replaced on two separate occasions. Additionally, while driving or reversing, the braking system erroneously activated, causing the vehicle to abruptly stop. During the failure, there were no other vehicles or large objects nearby to cause the Forward Collision Avoidance system to activate. The vehicle was taken to the local dealer on several occasions, but no failures were found. The vehicle was not repaired. The manufacturer had not yet been contacted. The failure mileage was 50.

While driving on a busy highway, the engine stalled and could not be restarted. We were in the left lane and thankfully traffic was light and i was able to get to the shoulder. No warning and no check engine light before stall. After numerous attempts and about 15 minutes it did restart. A few miles later same issue and could not restart. We were 200 miles from home. Called GM and they sent a tow truck. Dealer had the car for almost a month and replaced the engine because they found metal in the oil and determined that the main bearings had spun. The concern is that the replacement engine is presumably a 2024 and the issue could happen again.

While driving without any warning the screen said press start. The vehicle shifted to neutral and lost all power while driving down a very busy road on the top of a hill going 55 mph. Once stopped we tried to turn the vehicle back on, vehicle would power on but wouldn’t start just click and screens flash

While driving on the freeway at about 70mph, the lights on the dash lit up and the message "Push Button to Start" showed up. At that point the vehicle started decreasing in speed. When the accelerator was depressed, nothing happened. Luckily the freeway was not crowded and the vehicle was able to coast the side of the road where it came to a stop. Pushing the start button did nothing except bring up the dash information. Engine would not start or even try to start. AAA was called and the car was towed to a dealership. The dealer has since determined that the engine is locked up. The oil had metal in it and an engine replacement will be needed. They have put in an order for a new engine. There were no warning lights or CELs of any kind. The engine just stopped working without any warning. The 6.2l engine on the GM line of SUVs and trucks seems to be known for doing this. If this were a busy time of day or there was more traffic it may not have been so easy to pull to the side of the road. It is only a matter of time before these engine issues result in an injury or worse, a fatality. The solution to replace a faulty engine with another engine that has not been redesigned or fixed is an unsafe and risky solution.

I was going about 53 mph and went to pass another vehicle. While in the oncoming traffic lane, the transmission went out. The engine revved up and the gas pedal did not work. The vehicle has been inspected and was found to have a faulty control module that possibly caused the failure within the transmission. The parts are all on "indefinite backorder" and I have a $50,000 loan on a $60,000 vehicle that is now a paper weight.