2003 GMC YUKON XL Complaints

CONSUMER COMPLAINED ABOUT DRIVER'S SIDE AIR BAG. AIR BAG LIGHT CAME ON AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER 5 TIMES. DEALER REPLACED THE AIR BAG TWICE, AND REPLACED THE COIL TO THE AIR BAG TWICE, AND RESET THE ERROR CODE 5 TIMES. HOWEVER, THE PROBLEM RECURRED. *AK *MR

WHEN IT RAINS WATER LEAKS INSIDE THE SUN ROOF. ALSO, WATER LEAKS INTO SUN ROOF WHEN VEHICLE IS INSIDE A CAR WASH. THERE IS TECHNICAL SERVICE BULLETIN 01448 WHICH DEALS WITH THIS PROBLEM. DEALER ATTEMPTED TO REPAIR VEHICLE ON FOUR DIFFERENT OCCASIONS. *AK

PASSENGER SAFETY BELT TO SHORT TO LOCK BELT. ( GMC QUICK FIX ADD A PIECE OF BELT MATERIAL WITH TWO BUCKLES) CHEAP GM FIX FOR A $35K SUV SECOND ROW REAR SEAT BELTS ARE NOT SUFFICIENTLY LONG TO ACCOMMODATE 2 ADULT PASSENGERS. THE TWO PROBLEMS WERE REPORTED TO THE GM DEALERSHIP AND FOUND THAT THERE IS NO KIND OF FIX FOR THE REAR SEAT PASSENGER.( WE WERE TOLD TO WAIT ). *JB

WHILE DRIVING THE CONSUMER HEARD NOISE. DEALER INDICATED IT WAS COMING FROM THE EXHAUST SYSTEM. *AK

CONSUMER STATES TRANSMISSION CAN BE SHIFTED FROM PARK WITHOUT FOOT BEING APPLIED TO THE BRAKE. CONTRARY TO INFORMATION EXISTING IN THE OWNER'S MANUAL CONSUMER'S 2 YEAR OLD CHILD CHANGED GEAR FROM PARK CAUSING A COLLISION THAT RESULTED IN MAJOR DAMAGE TO THE VEHICLE.*AK VEHICLE WAS PARKED FOR THIRTY MINUTES BEFORE THE CHILD INSERTED THE KEY AND TURNED IT TO ACCESSORY AND WAS ABLE TO SHIFT GEARS. THE VEHICLE STRUCK SEVERAL TREES AND TWO FENCES. THE AIR BAGS DIDN'T DEPLOY. THE POLICE WERE NOTIFIED BUT NO REPORT WAS FILED. *PH *NM

WHEN SHIFTING VEHICLE INTO PARK THERE IS A LOUD POPPING NOISE, INDICATING TRANSMISSION FAILURE. *AK

FRONTAL IMPACT BETWEEN MY 2003 YUKON XL DENALI AND A 1992 HONDA PRELUDE. IMPACT TO MY VEHICLE IN FRONT LEFT CORNER # 40 MPH CAUSING MINOR DAMAGE TO MY VEHICLE RESULTED IN MY VEHICLE CATCHING FIRE WITHIN 30 SECONDS OF IMPACT. MY VEHICLE WAS TOTALED AS A RESULT OF THE FIRE, NOT THE IMPACT. *JB

MY NEW 2003 YUKON XL HAS AN ABSOLUTELY INTOLERABLE CAB REVERBERATION PROBLEM ! THIS DEFECT CAUSES THE DRIVER AND PASSENGERS A THUMPING EAR PAIN ! I LITERALLY CANNOT DRIVE 1 BLOCK WITHOUT A THUMPING SENSATION IN MY EARS. THIS VEHICLE WAS LEFT AT THE DEALER FOR 4 DAYS, ONLY TO BE TOLD THAT THE SERVICE DEPARTMENT COULD NOT FIX THE PROBLEM ! OF COURSE, I WAS NOT SATISFIED ! THIS VEHICLE WAS ONLY TWO WEEKS OLD ! I WAS INFORMED BY THE SERVICE DEPARTMENT THAT I WOULD HAVE TO LIVE WITH THIS UNTIL THE GM ENGINEERS COULD FIND A FIX. I WAS ALSO INFORMED THAT THIS WAS NOT HIGH ON THE LIST OF PROBLEMS TO SOLVE ! THE DEALERSHIP REFUSED TO HELP ME AT ALL. THE SALES DEPARTMENT WOULD NOT TAKE THE VEHICLE BACK. I CALLED GM WHO HAS SENT ME TO ONE DEPARTMENT AFTER ANOTHER FOR THE PAST TWO WEEKS. STILL NO RESOLUTION! UPON NOTIFYING GM THAT I NEEDED TO SEEK A DOCTORS CARE FOR THE UNBEARABLE EAR PAIN WHEN DRIVING THIS VEHICLE, I WAS SENT TO THE DEPARTMENT FOR COMPLAINT ALLEGATIONS. THIS DEPARTMENT SIMPLY WANTED TO ACCESS THEIR RISKS OF LOSS ! STILL NOTHING RESOLVED. I HAVE ASKED GM TO SIMPLY " DO THE RIGHT THING ". I DON'T THINK THAT THIS ISSUE SHOULD COME DOWN TO ANY TYPE OF LAW SUIT. HOWEVER, IT APPEARS AT THIS POINT, THAT A LAW SUIT MAY INDEED BE THE ONLY WAY TO GET THE MATTER RESOLVED. I PROPOSE TO THE NHTSA THAT THIS DEFECT ( IN ALL 2003 SUBURBAN AND YUKON XL MODELS ) SHOULD WARRANT AN INVESTIGATION AS TO POSSIBLE RECALL. AS YOU CAN TELL, I AM VERY UPSET AT THE POOR QUALITY OF CUSTOMER SERVICE I HAVE RECEIVED FROM BROWN AND WOOD DEALERSHIP IN GREENEVILLE, NC AND GM. IT APPEARS THAT NEITHER PARTY WISHES TO BE RESPONSIBLE. CYNDI BOWEN . *NLM

THE TENSION OF THE DRIVER SIDE BUILT-IN-SEAT SEATBELT CAUSES PAIN IN LEFT SHOULDER EVEN AFTER A SHORT DRIVE. I CHECKED THE TENSION IN ANOTHER GMC CAR AND IT APPEARS TO BE THE SAME. THE DEALERSHIP CANNOT MODIFY THE BELT TO REDUCE THE TENSION, AND GMC "CUSTOMER SERVICE" REFERS ME BACK TO THE DEALERSHIP. REQUESTS TO GET GMC'S TECHNICAL DEPARTMENT INVOLVED WERE DENIED - I WOULD HAVE TO GO TO THE DEALERSHIP.

THE SEAT BELTS IN MY 2003 YUKON XL DENALI SLOWLY TIGHTEN UP DURING OPERATION. WE NEED TO RELEASE THE BELT AND ALLOW IT TO RETRACT COMPLETLY AND THEN RELATCH IT. GMC HAS NO FIX FOR THE PROBLEM OTHER THAN OFFERING BELT EXTENTIONS.