2015 GMC YUKON XL Complaints

My Wife was driving at a low speed completing a right hand turn through an intersection and as she completed the turn the vehicle completely lost all steering. The vehicle ran up onto a curb but she was able to stop before she hit a poll. The vehicle was towed home and I found that there was no power to the steering wheel controls, the horn didn't work and there were Electronic Steering warnings. I also found that the steering wheel could spin freely like a top without any movement of the wheels. Upon examination in the engine compartment I found that the bottom of the steering shaft was completely disconnected and the single bolt that holds the 2 pieces together was missing. I took the vehicle to the local GMC dealership and they conformed that the bolt was missing and the shafts came apart which lead to the steering failure. The free movement of the steering wheel caused the internal malfunction of the steering wheel electronics. Prior to the steering failure there was no indications of any steering issues. The steering warning lights didn't come on until the steering failure. My Wife and children were about to get on the freeway when the failure occurred and could have led to a fatal accident if this failure occurred while she was driving on the freeway. I contacted GM and opened a case but was informed that they would not provide any assistance with the repair which is about $2900. I don't understand how GM would design a steering shaft that has a single point failure that could lead to a catastrophic failure. The vehicle has 120K miles and has never been in any accidents. I expect a basic safety feature such as the steering to never fail during operation. I will never purchase another GM vehicle and will tell as many people as I can about the potential failure. GM case# [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I received a letter from GMC dated December 2019 warning of brake lights intermittenly not illuminating. I have periodically checked the lights for failure over the last 3 years. On September 8, 2022, a motorist pulled beside me and informed me that my brake lights were not working. I confirmed that the lights were not working and called GMC regarding the letter I had received in 2019 and was told that a recall had not been issued and that my vehicle was outside the 6 year eligibility period. This defect is Extremely Dangerous to myself and others due to the inherent unpredicability and unreliabilty of an important safety necessity, i.e., knowing that others will see that I am stopping/slowing down. I believe that due to the intermittent nature of the failure of a highly necessary safety feature, GMC should issue a recall to repair at no cost ALL vehicles.

My "Service Trailer Brake System" messages comes on periodically for days at a time with and without my trailer. The loud chime rings consistently for the duration of the drive. It makes driving unbearable. When connecting my trailer to it, the brakes do not seem to function correctly when towing. This is very dangerous. I found out that a lot of my fellow GMC SUV drivers have the same problem.

Please help us with the 8 speed transmission problem associated with these vehicles. I am having the second transmission installed as I’m typing this. To my knowledge this is a very problematic transmission. The service guy at Champion Chevrolet in Johnson City, TN said there were 2 more experiencing the same issue. When I research online it is thousands with the same problem. Please help us!!

The contact owns a 2015 GMC Yukon Denali XL. The contact stated that while driving at 75 MPH, the steering wheel hardened as both a warning chime and a service power steering warning message appeared on the instrument panel. The contact stated that he crossed two lanes of traffic before gaining control of the vehicle's power steering. Excessive force was used to steer the vehicle to his place of work. The contact called several dealers as well as the manufacturer who all informed him that his vehicle was not included in NHTSA Campaign Number: 14V719000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 125,000.

Tail light failure with no ability to change out bulb. Entire assembly must be changed which costs nearly $1000.

The contact owns a 2015 GMC Yukon XL. The contact stated while driving 50 MPH and while slowing down, the floor of the vehicle was vibrating. The vehicle was taken to the dealer and the contact was informed that the failure might be caused by the torque converter. The transmission fluid was flushed and replaced and the vehicle operated normally; however, the failure recurred. The contact stated while driving 50 MPH the vehicle was shaking and vibrating. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the torque converter needed to be replaced. The contact was informed that the transmission might also need to be repaired or replaced. The manufacturer was not contacted or notified of the failure. The failure mileage was 98,000.

The contact owns a 2015 Yukon XL. The contact stated that while stopped at traffic light, several unknown warning lights illuminated. The contact was able to drive home safely. The vehicle was then towed to the dealer to be diagnosed. The contact was informed of a cylinder #1 misfire that had damaged the lifters. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle had exceeded mileage for the warranty coverage. No further assistance was provided. The failure mileage was 110,345.

I have had to replace both front and rear exterior lighting in past (3). Now my rear brake light is now out. This makes 3 exterior that I’ve had to complete replace. Went out suddenly. No way to replace bulbs, dealer reports Entire assembly needs replacing at cost of almost $1000. There has to be a design flaw that every exterior lighting has gone out for so many owners and has to be REPLACED. There should be a recall on this. This model has had so many costly issues.

My GMC Yukon Denali xl has a defective transmission from the manufacturer thousands of other General Motors customers are experiencing the same issues since 2015 General Motors has still failed to issue a recall. This problem cause the truck to leap, lunges and sometimes accelerate as well as hard down shifts which causes sudden stops this also causing severe damage over time. There’s also defective paint peeling and fading from the manufacturer