2022 GMC YUKON XL Complaints

GMC refusing to provide new engine and repair. GM sent letter with no date for repair. GM will not provide alternate transportation. GM states engine failure could cause loss of power resulting in an accident but will not provide alternate transportation.

I recently purchased a used 2022 Yukon XL Denali (with 6.2 Engine). 8 days after purchase, I was pulling a boat trailer, when all of the sudden the vehicle lost power on I-80. The vehicle automatically shifted to Neutral. I was luckily able to get to the left lane and there happened to be an offramp right there that I was able to coast to and be off the freeway. I pushed the Park button and then tried to restart the engine. Then I noticed the check engine light was on. Nothing happened when I pushed the start button. I called a tow truck and could not get the vehicle out of Park. The tow truck operator had to pull the vehicle on to the flatbed with the rear wheels locked in Park. I got the vehicle taken to a dealer and they said the engine needed to be replaced. Luckily, the vehicle has just less than 60,000 miles so it is covered by GM's power train warranty. The is still with a dealer being fixed. Potentially in a week I will get the vehicle back. This is scary that there is NO warning and all of the sudden the engine stops working. GM has a real problem with the 6.2 engine failures.

On two separate occasions the front windshield wipers have stopped functioning while driving in heavy rains. Seemingly the only way to resume the wipers working was to cycle through "rain sense" options in the vehicles settings menu and turn off and on the vehicle several times. Unclear if it was those actions or simply waiting that caused the problem to abate. Discussed the issue with our dealer when in for service but they advised that they have seen that problem before but don't know what causes it. There could be several issues but they cannot address unless they recreate the situation and it is so random that it is hard to do. There are some internet forums (one is linked below) where this problem is discussed so it is clearly not just our vehicle but some sort of design flaw. In any case, it is very, very dangerous. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine system (6.2L V8 L87) in my 2022 GMC Yukon XL failed due to a known manufacturer defect tied to NHTSA Campaign 25V-274. The vehicle is available for inspection upon request. The issue involves the risk of sudden loss of propulsion, which could result in a crash or injury to myself or others. This is a serious safety concern, and I do not feel safe operating the vehicle in its current condition. The defect has been acknowledged by GMC, but there is no remedy or repair currently available. I have contacted the selling dealership (Rick Hendrick Buick GMC, Duluth, GA) repeatedly for the past three weeks with no returned calls. I also contacted GMC corporate, who confirmed the recall but refused a buyback or replacement because no repair has occurred — even though a fix does not exist. They offered a loyalty voucher that does not come close to addressing the safety risk or impact. The problem has not yet been inspected by a dealer or manufacturer because there is no repair action to take at this time. No police, insurance, or third-party has reviewed the vehicle. There were no warning lights or messages prior to the issue — the problem was revealed when I looked up the VIN and learned of the active recall on the engine. I am requesting NHTSA’s support to ensure General Motors provides a replacement vehicle and compensation for this ongoing and unresolved safety hazard. I should not be placed in a position where I am expected to continue operating a vehicle with a known and dangerous defect that has no resolution in place.

The contact owns a 2022 GMC Yukon XL. The contact stated that while driving 80 MPH on an interstate, the vehicle jerked and shifted to neutral(N) unintendedly, and the engine made an abnormal sound. The contact was able to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 62,800. VIN tool confirms parts not available.

Since purchase there has been a grinding noise when the vehicle is initially started up and put into reverse. I am worried that this is associated with the current engine recall that is on this vehicle. There is an increased risk associated with this vehicle as I am paralyzed and unable to exit the vehicle quickly, which is increased drastically when I have toddler and baby in vehicle. This risk comes from the reported 42 potential fires related to this recall in malfunctioning engines. There have been no warning lamps or indicators that have appeared to date.

The contact owns a 2022 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My wife and I were going 70 plus MPh on [XXX] in Georgia in the far left lane. Our car completely lost power were had to maneuver across 2 Lanes to get to the emergency lane it was very scary traffic was blowing horns and it was awful. We made it to the emergency lane and proceeded north at a creeping pace with engine making lots of noise. We made it to a hotel next to [XXX] we were in Savannah Georgia. We tried to contact the local GMC dealer but it was after hours so we stayed the night and next morning got a tow to Critz GMC. At Critz we were Informed our engine was beyond repair and needed replacement. They proceeded to offer me $10,000 on a trade in, said it would take 3 months to get a replacement engine so I called my dealer back home White Motors Roanoke Rapids NC and they advised it would take several months to get a new eng and they couldn't tow me in so I called David Towing and they said they would come get it for me in the next week. We to Enterprise to rent a car and there were none available for a week I decided to buy a new car from Critz to get home . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment, and the vehicle started shaking excessively and then lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifters and camshaft, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 75,000.

The contact owns a 2022 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to file a complaint with NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.