2023 GMC YUKON XL Complaints

View complaints related to 2023 GMC YUKON XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2023 GMC YUKON XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 GMC YUKON XL
    - Minot , ND

    Details of the Issue: Vehicle Model: 2023 GMC Yukon Problem Description: The battery has drained completely on three separate occasions, leaving the vehicle unable to start and in cold weather areas safety is a concern. This occurs even when all lights and accessories are turned off, and the vehicle is parked for a reasonable period of time. The vehicle has been brought to the shop three times to address this issue. During one of these visits, a module failure was identified and repaired. However, the issue has occurred again since that repair, indicating that either the original repair did not fully resolve the problem or there may be additional underlying causes. Frequency: The issue has occurred three times to date, most recently on [insert date of the most recent incident]. Service History: The vehicle has been in the shop three times for this issue, and a module failure was identified and repaired during one of these visits. Troubleshooting Steps Taken: I have ensured that no lights or accessories are left on when the vehicle is parked. The battery terminals have been inspected for corrosion, and the connections are secure. [Include any other steps you’ve taken, e.g., "The battery was tested and confirmed to be in good condition."] Request for Assistance: Given the recurring nature of this issue and the fact that it has not been fully resolved despite multiple service visits, I would like to request the following: A more in-depth diagnostic to identify any additional root causes, including potential parasitic drains, alternator performance, or software-related issues. Confirmation of whether there are any recalls, technical service bulletins (TSBs), or known issues related to the electrical system or battery for this model. Consideration for extended warranty coverage or goodwill assistance to address this issue, as it appears to be related to a manufacturing defect. Since warranty coverage is up my vehicle cost is going to increase due to repeatable issues.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Jamaica, NY

    2023 Gmc Yukon XL SLT 5.3 Liter V8 engine As i was crusing on hiway my engine gave up lost of power knocking noise and check engine light appeared on dash it was a very serious matter when you are on hiway and engine fails on you ive gotte the car diagnosed it had known issue like the rest of GM trucks and suv Lifter failure/camshaft/push rods complete engine had to be either replace or professional rebuilt. This vehicle brand new is almost $100k vehicle which shouldnt have had this issue under 2 years of ownership and paying out of my own pocket. I urge NHTSA to take this matter in to consideration and have the GM 5.3 liter V8 engine under recall just like they have with the 6.2 liter V8 engine they have the same problem with the lifters, camshaft,pushrod failure. Thank you

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - South Bend, IN

    While driving through rain on a long car trip, the wipers suddenly became completely inoperable. We could not see and were on a highway causing a serious safety issue. We had to drive very carefully off the next exit ramp. Tried turning on and off the car, no luck. Tried toggling the rain sense on the display and finally wipers came back on. About 20 miles down the road the same thing happened. Wipers became inoperable. We had to exit highway 4 times to try to wait and toggle for wipers to come back on. Immediately had it checked my a mechanic at our destination and he could find no cause for the incident. Our best guess is there is some computer glitch that needs to be fixed and I predict there will be a recall. Hopefully not before a disaster.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - KATY, TX

    Classic Buick GMC (Classic Elite Buick GMC – Katy) Filed by: [XXX] [XXX] [XXX] Phone: [XXX] Email: [XXX] Date: November 23, 2025 Texas Attorney General – Consumer Protection Division RE: SUMMARY COMPLAINT – Vehicle Misrepresentation, Unauthorized Charges, Financing Fraud & Warranty Violations Dear Attorney General, I am filing this complaint against Classic Buick GMC (Classic Elite Buick GMC) located at [XXX] , for multiple violations of Texas consumer-protection laws during the sale and follow-up service of a vehicle I purchased in March 2024. Summary of Violations 1. Misrepresentation of Vehicle Model Year I was sold a 2023 GMC Yukon Denali that the dealership falsely represented as a brand-new 2024 model, including on the key-tag. This violates Texas Occupations Code §2301.351(a) and DTPA §17.46(b)(5), (7), (24). 2. Unauthorized Add-Ons & Hidden Charges The dealership added $8,000 in accessories and $26,000 in warranty products without my consent. This violates DTPA §17.46(b)(12). 3. Financing Fraud I was promised 1% financing, but the dealership charged a significantly higher rate at closing without disclosure. This violates the Truth in Lending Act (TILA). 4. Warranty Refusal & Pre-Existing Damage Although the vehicle had defects and mechanical issues at delivery, the dealership refused to repair them under warranty unless I paid. This violates the Magnuson-Moss Warranty Act. 5. Failure to Provide Required Documentation The dealership refused to provide complete purchase documents, violating Texas Administrative Code §215.142. 6. Pattern of Evasion I personally visited the dealership three times, yet management refused to correct any misconduct. 7. Unsafe Vehicle Retained at Dealership The Yukon remains at the dealership due to mechanical/electrical defects. I refused to pick it up because the vehicle is unsafe and not as represented. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Brighton, MI

    The contact owns a 2023 GMC Yukon XL. The contact stated that while driving approximately 25 MPH and depressing the brake pedal, the vehicle failed to respond. Several unknown warning lights were illuminated, and the message "You Have no Brakes - Do Not Drive Over 40 MPH" was displayed. The contact allowed the vehicle to roll to a stop. The contact turned off and restarted the vehicle, but the failure persisted. The contact parked the vehicle. The contact stated that the failure had not caused an accident because the contact was driving early in the morning and there was less traffic on the road. The contact stated that her husband started the vehicle later in the day, and the warning lights were off. The vehicle was driven to the dealer to be diagnosed. The dealer diagnosed the vehicle and informed the contact that several DTCs were retrieved, including a DTC for brake failure; however, the flow chart from the manufacturer instructed to first replace the battery and then reset the codes. The dealer replaced the battery, reset the codes and test-drove the vehicle. The vehicle was repaired and returned to the contact. The manufacturer was notified of the failure and supported the dealer's assessment. The failure mileage was approximately 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 GMC YUKON XL
    - Tunnel Hill, GA

    Engine failure at 38k miles No service lights on dash. GM says 4 months to get replacement motor with very little help on getting rental car

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Crossville, TN

    While traveling on the interstate my vehicle shuttered and lost power we went to a friend’s neighborhood and the vehicle stalled when we pulled in no lights had come on until then and a knock had started. With no where to pull over I finally got the vehicle started and drove it straight to our friends house and left in on the side of the street. I had to take there vehicle home and called ONSTAR to tow it to the dealership. I have to pay for the over mileage because I was out of town when it happened.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Irvine, CA

    The vehicle underwent a recall inspection on September 8, but on October 2, the vehicle still experienced a serious engine failure. The vehicle was undrivable, and the dealer inspected it and opened a TCA case. However, General Motors stated that it had passed the recall test and was not covered under special warranty, and asked me to pay $5,000 for vehicle repairs. I believe this is an engine malfunction related to the recall, and the manufacturer should replace the engine for me free of charge and refund my 5,000 .

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Glendale, AZ

    The vehicle has experienced numerous losses of power, it has nearly stalled during normal operation, there is a horrible knocking noise coming from the engine. I have had the vehicle into the dealership who state they are unable to recreate the issue, and since the vehicle has been turned off the recorder shows noting either. They have performed an inspection and changed the oil, but the vehicle still has the issue. It knocks and shudders like it's cold, it comes very close to stalling and then seems to recover, this has happend twice while making left hand turns, it has completly lost power even while depressing the gas, but again they indicate they can't recreate it, so there is nothing they can do. I am scared for my safety, and that of the child I drive daily. There have been several instances in the last few months.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Nashville, TN

    On May 23, 2025, I purchased a 2023 GMC Yukon XL VIN: [XXX] from the GMC dealership.? At the time of sale, I specifically asked about the active GM engine recall. They assured me the vehicle had been inspected and was unaffected. On October 30, 2025, the engine catastrophically failed on a highway while my family — including my two small children — were in the vehicle. This created a dangerous emergency situation as I had to avoid high-speed traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE