2023 GMC YUKON XL Complaints

My telecommunications module is no longer working for OnStar, which means I can no longer call if something happened. The Wi-Fi is not working. The vehicle thing is on recall and now my check engine light is on.

This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.

The contact owns a 2023 GMC Yukon. The contact received notice of NHTSA ID Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds, he and his wife observed noises emanating from the engine compartment. On another occasion while driving and coming to a stop, the vehicle stalled, and a "transmission unable to shift" message appeared. The gear selector was placed in park (P), and the vehicle was restarted, after which it drove normally. The vehicle was taken to a dealer, but it was not diagnosed due the manufacturer only allowing certain vehicle to be repaired at this time, even with the failures that had transpired, and no repairs were made at that time. The contact stated that while driving home in pitch darkness at approximately 30 MPH on a windy road, the vehicle stalled. While attempting to steer the vehicle off the road, it remained halfway in the street and nearly caused over 15 accidents. One near-accident involved a motorcyclist who came around a turn, narrowly missed the vehicle, fell into the street, and was almost hit by oncoming traffic. No police reports were filed as the police could not assist at that time. The contact and her daughter did not sustain injuries but were severely traumatized. It was uncertain if the motorcyclist sustained injuries. The contact stated that when the vehicle was being towed, it would not go into neutral, and the contact observed the frame cracking while being hauled on the tow truck. The manufacturer was notified of the failure but did not provide assistance. The failure mileage was approximately 18,000.

OnStar module doesn’t work it went out in January 2025 there’s a 1000’s of other users in the in the OnStar module community complaining of the same issues . When you take it to the dealership they will not assist and will not warranty it out

A recall notice was issued in April 2025. I have tried to get the recall issue fixed but my dealership has stated they cannot touch it yet as parts are not available. I have been told to continue driving my car and use only the oil as stated on the oil cap. My tab renewal notice has the recall listed, my GMC app shows the recall and NHTSA shows the recall. I have not been told when I can get my potentially faulty engine fixed or even looked at.

The onboard accident emergency notification system has failed after 2 years. The SOS and Onstar are not functional. Car has no data communication with the network. Was confirmed by Crenwelge Motors in Kerrville Texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. GM has not addressed the issue with a recall and does not have the parts to repair this safety system.

Driving and pulling up into my driveway when suddenly the message “push start button to start engine” comes on with an alert sound - I notice my gear is lighting up “N” and when I pushed the start button it sounded like my engine restarted. I remained in neutral and had to change it back to drive myself. The engine randomly cut off

It has been several months since recall on L87 was issued. My truck now has over 44k miles and I’ve contacted the dealer, they note there’s no fix in sight. I’ve been having some issues with engine sluggishness on acceleration at times and I’m concerned this is related to the recall. I’m now stuck with this potentially dangerous vehicle with no fix, and am concerned. I also can’t get a fiar trade in value due to open recall. Overall, I’m stuck with a defective vehicle that GM refuses to address.

I have had two incidents. The vehicle is hesitant. It’s spudders, it stalls. You can hear it in the engine at idle and especially at cold start.

My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [XXX], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from Jim Ellis GMC in Buford, Georgia 678-902-8677, 3600 Buford Drive 30519.I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time Rick Hendrick GMC Duluth , Ga 470-822-3779, 3344 Commerce Ave, Duluth, ga had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The Jim Elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are NOT safe on the road. This truck cost nearly $100,000 and it is not safe to drive.GMC has a record of the 1st service incident and this latest just happened yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(