GMC Complaints

The plastic upper rail glass guide frame on the rear sliding window assembly of my 2023 GMC Sierra developed structural micro-cracks during normal vehicle operation. This manufacturing defect is a known issue tracked internally by the manufacturer under Technical Service Bulletin (TSB) #18-NA-383.This structural failure allows severe water intrusion into the passenger cabin. The leaking water runs straight down the inside back wall of the cab, completely flooding and corroding sensitive, factory-installed electronic safety modules mounted directly beneath the leak path.This continuous water intrusion caused the catastrophic electrical failure and corrosion of the video processing control module located behind the rear seat. The sudden failure of this module completely disabled the rearview digital mirror camera and the 360-degree perimeter driver assistance cameras, creating immediate blind spots and an active driving safety hazard while operating the vehicle.The vehicle was inspected and repaired by an authorized dealership, confirming the rear window leak as the direct cause of the electronic destruction. The out-of-pocket cost to replace the water-damaged safety components was $2,747.00. Because the manufacturer refused to cover the replacement of the defective rear glass assembly, the structural leak remains unresolved. This active water intrusion continues to flood the cabin, creating a health hazard via mold growth and guaranteeing that the newly replaced safety cameras will inevitably short-circuit and fail again.

The contact owns a 2019 GMC Acadia. The contact stated that upon parking and attempting to turn off the vehicle, the message “Action Required. Shift to Park” was displayed while the gear shifter was in park(P). The vehicle failed to turn off. The contact moved the gear shifter back and forth until the vehicle registered it was in park (P). The vehicle was taken to the dealer, who replaced a wiring harness and switch. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,757.

My wife and I were traveling to Denver CO to pick up my son and grandson from the airport. The engine started to make a very exaggerated rattle. We found a dealership near our motel where we took the vehicle to and were told not to drive home that the engine needed to be replaced. We had to arrange our own transportation for both us and the vehicle 8 hrs back to our home in Rapid City, SD where our local dealership replaced the engine. The vehicle had approximately 65,000 miles when this occurred. Fortunately we were in a populated area when this occurred as there is a lot of very sparsely populated area between our home and Denver. This malfunction not only cost me a lot of money but also put my family at risk in unfamiliar areas.

I lost all sound on my 2026 GMC Yukon XL with only 150 miles on it. Apparently this is a common issue that needs a recall.

I am reporting an auto dealership and its finance company for contract fraud, electronic profile manipulation, and using illegal repossession threats to cover it up. During my vehicle purchase, the dealership used deceptive bait-and-switch tactics. They altered my final contract numbers without my consent, hid account ledgers, and changed how my down payment was applied. Crucially, they entered falsified financial metrics and manipulated personal tracking data within the electronic underwriting systems and lending networks to force a loan approval that never should have happened. The business records prove the companies have known about this active fraud dispute since March 31st, when I placed a formal cease-and-desist call to management. Instead of stopping collection activities to investigate the fraud, they ignored my notices, hid my payment histories, and completely refused to cooperate. Now, even though these companies are actively being sued in state court for these exact consumer protection violations, they are weaponizing aggressive repossession threats to try and bypass judicial oversight. The dealership sent a physical letter threatening immediate repossession while openly admitting my dispute flags had been active since March 31st. Shortly after, on the exact same day their legal counsel received the court lawsuit papers, the finance company mailed an aggressive notice threatening a live repossession of my vehicle by a strict deadline of July 2nd. They are deliberately using extrajudicial intimidation to seize the physical vehicle and cover their tracks before a state court judge can audit their electronic fraud. I request that NHTSA investigate this dealership and finance company for predatory marketplace practices and falsifying transaction information in electronic auto systems.

I was driving, suddenly my truck is dead. I got it tow to GM dealership for weeks. The technician diagnose and said I need a new engine replacement. My truck is only 148K.

The turbo went completely out at around 105k miles while I was driving to work. I had to coast into a repair shop because it was smoking and wouldn’t go over 20mph and then have it towed to the place that repaired it. Since then, the transmission is having trouble shifting gears. The car struggles to accelerate and I have to go abnormally slow after coming to a complete stop in order for the car to get into gear. The onstar diagnostic says everything is fine but it is clearly not fine.

The contact owns a 2020 GMC Sierra. The contact stated while driving at an undisclosed speed, the transmission hesitated and shifted unusually rough. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a transmission valve issue. The contact was advised that the power train software needed to be updated. The contact was informed of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

On XXX, while traveling at 75 mph on a major interstate highway, this 2024 GMC Sierra Crew Cab suffered a sudden and catastrophic internal engine seizure, resulting in an immediate and total loss of propulsion. This defect put the safety of all occupants and surrounding motorists at extreme risk, forcing the driver to navigate a completely unpowered, rapidly decelerating vehicle through high-speed traffic to reach the shoulder without the aid of engine power. There were absolutely no warning lamps, error messages, or mechanical symptoms prior to the failure; the engine locked up instantaneously without any advance warning. Following the incident, the vehicle was flatbed-towed to an authorized franchise dealership (Dossett GMC in [XXX]), where it remains un-repaired and is currently available for inspection by the manufacturer or federal investigators upon request. Critically, this vehicle was previously presented to a certified General Motors dealership at 34,766 miles for inspection and service compliance under Federal Safety Recall N252494001 (which covers engine component failure and subsequent loss of propulsion). The vehicle was cleared as passing the manufacturer's inspection protocol at that time. The total engine failure and seizure occurred less than 9,000 miles later at approximately 43,634 miles. The catastrophic field failure of this vehicle demonstrates that the manufacturer's current safety recall inspection and remedy are insufficient to identify or mitigate the defect, presenting an ongoing and severe risk to public highway safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2026 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud and rough knocking sound coming from the engine block. The oil pressure decreased to zero, and the engine seized. There was no warning light illuminated before or after the failure. The vehicle was towed to a dealer, where it was diagnosed with a blown engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,018.