GMC Complaints

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at 15 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the dealer, where it was serviced, but the failure persisted. The vehicle was taken to another dealer, where it was diagnosed with engine failure. No further information was available. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

- THE GROUND STRAP CORRODED AND BROKE APART. YES, I HAVE THE GROUND CABLE THAT FAILED, IF NEEDED FOR INSPECTION. - YES!!! THE TRUCK'S STEERING KEPT GOING IN AND OUT OF MANUAL STEERING AND THE ENGINE REDUCED IN SPEED ALLOWED, AND THEN THE ENGINE CUT OUT ON ME COMPLETELY - WHILE I WAS IN THE MIDDLE OF A BUSY ROAD TRYING TO TURN ONTO A SIDE STREET. THEN THE ENGINE WOULD NOT RESTART. - I HAD THE TRUCK TOWED ON A FLAT BED TO A GMC DEALERSHIP NEARBY. THEY CONFIRMED THE ISSUE WAS THAT THE GROUND STRAP FAILED. THEY REPLACED THE PART AT MY COST, WHICH FIXED THE ISSUES. - YES, THE DEALERSHIP INSPECTED AND CONFIRMED THE ISSUE WAS THE CORRODED AND BROKEN GROUND STRAP. - YES, THERE WERE MANY WARNING MESSAGES THAT STARTED TO APPEAR ABOUT 3-4 DAYS PRIOR TO THE COMPLETE FAILURE OF THE ELECTRICAL SYSTEM. I STARTED SEEING A MESSAGE ABOUT SERVICING THE TRAILER BRAKE SYSTEM, AND ANOTHER ABOUT SERVICING THE SIDE DETECTION SYSTEM. THEN A SERVICE POWER STEERING WARNING AND TO DRIVE WITH CARE. THE CHECK ENGINE LIGHT WAS OFF AND ON OVER THAT TIME. - I CHECKED THE WIRE CONNECTIONS IUNDER MY VEHICLE TO CHECK FOR BROKEN WIRES OR CORROSION. I DID NOT FIND ANY. I THEN CHECKED IF A HARD BATTERY RESET WOULD WORK, BUT IT DID NOT. LASTLY, I BOUGHT A NEW BATTERY TO REPLACE THE EXISTING ONE, EVEN THOUGH THE EXISTING BATTERY HAD NO ISSUES EVEN WHEN TESTED UNDER LOAD. THAT RESOLVED THE ISSUE FOR ABOUT 35 MINUTES THAT NIGHT AND THEN THE NEXT MORNING. AFTER THAT, THE ELECTRICAL SYSTEM FAILED AND THE TRUCK WOULD NOT START. AT THAT POINT I GOT TOWED IN TO THE GMC DEALERSHIP. I HAD TO LEAVE THE TRUCK FOR A WEEKEND, AND THE DEALERSHIP DID NOT COME UP WITH A LOANER, EVEN THOUGH I REQUESTED ONE. I GOT THE TRUCK BACK ON MONDAY AFTERNOON AND EVERYTHING WAS WORKING FINE SINCE THEN. - OVER THAT WEEKEND, I WAS AMAZED TO FIND OUT ABOUT THE BULLETIN GM RELEASED TO COVER ONLY SOME TRUCKS FOR THE ISSUE, BUT NOT OTHERS! MY TRUCK IS STILL NOT COVERED, DESPITE THE OBVIOUS SAFETY ISSUES I EXPERIENCED!!

The contact owns a 2026 GMC Canyon. The contact stated that while driving on several occasions and exceeding 35 MPH, the contact noticed an abnormal sound coming from the steering column. The vehicle was taken to a dealer, where it was diagnosed that an unknown steering wheel part was damaged and needed to be replaced. The vehicle was not repaired and was taken back to the residence. Additionally, the contact stated that while driving and exceeding 45 MPH, the vehicle shuddered on bumpy roads. The vehicle was taken to the same dealer, where it was diagnosed, and the dealer determined that an unknown part needed to be replaced. The vehicle was not repaired as of yet because the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 600.

While driving home, the engine began to run very rough with decreased acceleration, obvious overall loss of power and a significant amount of white smoke being emitted from exhausts. Several alarm indicators and codes started flashing on instrument panel including Check Engine, Service ESC, Steering Assist Reduced, and Service Parking Brake. Had truck towed to dealership. From Dealership Repair Invoice: Truck scanned with diagnostic codes 0300, 0302 present. Dealership removed right side valve cover and found rocker does not move when engine running. They removed the right side head and found cam and lifter damage. Camshaft, and all 16 lifters were replaced as per document 5659832 under warranty. Labor was 23.3 hours plus 1.2 hours to recover and recharge A/C system.

The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at 25 MPH, the front driver's seat belt completely failed. The lap belt portion came apart, causing the chest strap to loosen. Upon inspection, the contact observed that the steel anchor cable bolted to the floor had separated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.

The brake vacuum pump had a catastrophic failure which resulted in the immediate loss of all brakes in the vehicle. I had the vehicle repaired only to find that GM has issued numerous repair bulletins to dealers and mechanics. This appears to be an issue known to them. As the vehicle was repaired, the parts are no longer available for inspection. This was a danger to me and others around me because I was traveling 60mph down hill with no means to slow or stop. I narrowly avoided an accident. There were no warning lamps before the incident. A warning lamp did come on after the loss of brakes but only after I attempted to brake.

On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and then the engine shut off and the car stopped abruptly, narrowly avoiding hitting the car in front of us. I turned on the hazard lights. I was not able to get the car to start again, nor was I able to get the car to shift into any other gear including neutral. We were nearly hit by other vehicles multiple times while attempting to get the car to move again, and to get myself and my child safely out of the road. Myself and multiple bystanders attempted to engage the transmission interlock override multiple time. We were eventually able to engage it and push the car to the side of the road. This failure created an extremely unsafe situation for all involved as this road is very busy and there were numerous near-collisions both with my disabled vehicle, and with other drivers serving out of the way and into other lanes at the last second. As time went on and the battery drained, most of the car's exterior lights turned off and other drivers had a hard time seeing my car. I used a strobe flashlight to alert other drivers but this required that I had to stand in the road near the vehicle. Police were called immediately when I found that we could not move the car out of the road, but they did not arrive. Ultimately the vehicle was stuck and inoperable in a travel lane for over two hours. The car was then towed to a nearby repair shop. The mechanic evaluation stated that the brake vacuum pump had failed resulting in loss of braking ability and expensive damage to the engine and other components. The manufacturer is aware of this issue. See: Thieme, et al. v. General Motors LLC.

The contact owns a 2021 GMC Yukon. The contact stated that while pulling into the yard, the vehicle made an abnormal clanking sound and a hammer-like sound. No warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The vehicle was taken to the local dealer, where it was diagnosed with metal fragments inside the engine. The vehicle was repaired, but the failure recurred while driving a month later. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 76,000.

On May 6, 2026 while driving on the interstate, the vehicle automatically shifted into Neutral, and lost all engine power. The vehicle would not shift back into drive or even 4x4 neutral to be towed. The vehicle was towed to Sam Boswell GMC in Mt Dora, FL. The engine had seized up, and there were metal shavings in the oil filter which indicated a catastrophic mechanical engine failure.

top grill deflector flew off at highway speeds creating a safety hazard for me and others in the highway. 2022 GMC Sierra with the same part and grill was previously recalled for this identical issue. 2022-2026 models have the same problem and should be included in the recall. Please see Safety Recall N242490120