GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 GMC ACADIA- Hobart, IN
My 2019 GMC Acadia suffered a "major trans fluid leak" specifically from the transmission accumulator feed pipe. Because of this leak, the transmission lost its necessary hydraulic pressure, leading to "internal damage". This is why I experienced harsh shifts and a complete "missing 3rd gear". This exact part and failure mode are the center of NHTSA Recall 20V668. The recall warns that missing bolts on the accumulator can cause a fluid leak, progressing to a total loss of propulsion—which is exactly what has happened to my vehicle.
Source: NHTSA WEB SITE -
2016 GMC TERRAIN- Linden, IA
My vehicle started turning off suddenly when stopped and then when starting to move. I replaced my rear seal. A week later, I have oil in my timing and my engine no longer works. I have had it checked by a shop. No warning was given. I have my oil checked regularly and changed on time. I had a car full of people, adults and children, in rush hour traffic. The car is sitting in my driveway as I will need to negotiate with the lender on money owed. I am currently without a safe vehicle to drive, and I need that as I am a caregiver and home aid.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Parkville, MD
Shuddering, slipping, then lost all gears. Unable to put in reverse, drive, or low. Repair shop says the transmission needs replacement. Pump and torque converter issues. Vehicle has excellent maintenance and only 84k miles.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Leesburg , GA
While I was slowing down when approaching a red light, the engine abruptly shut off and had no warning or anything. Then once stopped the engine would no longer crank leaving me stranded in the middle of a busy roadway.
Source: NHTSA WEB SITE -
2017 GMC TERRAIN- Holmen , WI
The head unit quit working around 98k. The head unit is the radio, and screen which includes the back up camera. From what we have been told and find online, this is a known problem with them and affects other models as well. For the most part the head unit doesn't work but once in a while, once a month, it comes on but shows the Chevy logo on the screen which is odd because it is a GMC. Once you turn the car off, it will be gone again until it decides to come back. We took it into a dealer who tried to hook up to it and reprogram or update it, but he had no luck. Now we are without a backup camera that is a safety issue. I do not know why this isn't a recall as it is well known about issue.
Source: NHTSA WEB SITE -
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2023 GMC CANYON- Sahuarita, AZ
Coolant leak observed at the upper radiator hose quick-connect fitting. The leak appears to originate from the internal seal at the radiator inlet connection. This issue developed without warning and is consistent with a known defect in the radiator hose seal design used in 2023 GMC Canyon vehicles. Vehicle experienced coolant loss and visible residue at the connection point. No visible external damage to the radiator or hose assembly was observed. GM has issued a Special Coverage program for similar radiator inlet hose seal failures in related vehicles using the same component design. Concern is that this defect may lead to coolant loss and potential engine overheating if not addressed.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Harlan, IA
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed 60 miles away from home, the vehicle lost automotive power and stalled. The contact stated that the vehicle started smoking. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed and it was determined that the failure was due to an internal failure with the camshaft and the engine. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 167,570.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC SIERRA 2500- Nixa, MO
XXX Power Assist Step Reversing I have a 2021 GMC Sierra 2500HD that the local dealership (Ozark MO 65714) is stating has expired and not covered by the warranty. I researched online and as I understand this recall falls under SAFTEY recalls and is to be fixed and doesn't expire? It requires no parts but the reprogramming of the K4 Assist Step Control Module. What is my next step or recourse?
Source: NHTSA WEB SITE -
2018 GMC ACADIA- St. Joseph, IL
2018 Acadia Denali with less than 50,000 miles on the vehicle. Had to replace the coolant temperature sensor and thermostat. Less than 30 days later. The check engine light came on and the code was coolant temperature sensor and thermostat. Code P0128$07E8
Source: NHTSA WEB SITE -
2020 GMC TERRAIN- LENOIR CITY, TN
After vehicle acting like it isnt getting power and trying to die, I pulled into a gas station and turned it off. When I went to restart it, the vehicle kept turning over and over automatically not wanting to start and the engine light came on. I let it sit for about 5 minutes and tried again. It did same thing. I tried a 3rd time pushing the gas pedal and it finally started. I made it home 2 miles away. Turned the car off and tried starting it again with same issues.
Source: NHTSA WEB SITE