GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 GMC SIERRA 1500- Canyon, TX
My L87 engine has failed due to a manufacturing issue. The recall number for this issue is N252494000. Upon contacting GMC, they state that my VIN number is not included in this recall despite having the same exact issues. I took the vehicle into a mechanic as soon as a problem had arose.
Source: NHTSA WEB SITE -
2024 GMC SIERRA 1500- Orlando, FL
My GMC sierra with 40000 miles The check engine light turn on and was steady on when driving on the highway I loose a power on the vehicle for a few seconds and almost a semi truck behind me hit me because I don’t have any power on the vehicle, I stop on a safe place and try to start the vehicle again immediately call dealer for appointment an start drive to home. The lady on General Motors say I can drive safe with my vehicle but I don’t feel safe because nothing on the onstar computer works the emergency button and GPS it’s not working at all.
Source: NHTSA WEB SITE -
2016 GMC TERRAIN- Cowpens, SC
I check my oil every time I get gas as to ensure that i don't go below the threshold for the oil, as I know these engines have an oil consumption issue. My terrain started having a loud grinding sound after losing power on the highway and I was able to pull off before the car died completely over 60 miles from home. I have since changed the upstream, and downstream O2 sensors (they needed it), VVT solenoids, and now going to be required to change my catalytic converter because the excessive oil consumption has clogged it almost completely. Why will GM not issue a recall for this engine and get it fixed, when they have knowledge that there is an issue. A recall was issued for previous years (on the same model) having the same issue, but yet we are left to "figure it out" at our own expense? Come on GM and the NHTSA, get it together and issue a recall already, you have all the complaints, and history you need to start one.
Source: NHTSA WEB SITE -
2020 GMC ACADIA- Keyser, WV
My infotainment screen just has lines on it. I am the second owner of this vehicle. It just stopped working on day and has not come back. I cannot use my back up camera system now either. I have read where this has been an issue with the 2020 model and a possible crimping in the wiring system. I am wondering if this is the issue here. The car has been in no accidents under my ownership.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Crowley , TX
I brought this truck brand new. Had issues the first couple days of purchase that was a quick fix, but as time went on things got worse. Truck always stalling out, engine has been replaced once already due to a recall and months after the first replacement, it stalled out on me again in the middle of the freeway and I just got a call from the dealership that it needs another new engine! How is this right! How is this safe! I could've lost my life on every occasion it has happened.
Source: NHTSA WEB SITE -
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2018 GMC YUKON XL- Columbia, MS
The back hatch would not open while the car was on and in park. Upon reaching in without being in the car, we turned it off, and it engaged reverse on its own, causing it to reverse immediately almost causing terminal harm to myself and my family. It careened into the woods with us unable to stop it due to the immediate speed. No one was in the vehicle, it was solely self propelled. We have a video of the path it took and the damage it caused. When the car wrecked, even when turned off, the lights and windshields wipers engaged by themselves.
Source: NHTSA WEB SITE -
2014 GMC ACADIA- BERLIN, NJ
Engine randomly shuts off when driving for no reason. Will restart and check engine light comes on. Has now happened three times , twice to me in traffic. One of those the car went into a limp mode where it wouldn't drive above 30mph at most. This is very unsafe in the middle of highway traffic. The second happened approaching a traffic light , I put the car into neutral and luckily it restarted and check engine light came on. The third time my wife had her friends in the car and it shut off at a light , she had no idea what to do. I had her stay there and brought her our other car. I have read this is caused by a known fuse box issue. They should be made to fix this problem before someone gets seriously hurt driving in traffic.
Source: NHTSA WEB SITE -
2022 GMC YUKON XL- Midlothian, VA
I am submitting a complaint regarding a serious engine failure in my 2022 GMC Yukon XL equipped with the 5.3L engine (VIN: [XXX] ). The vehicle has experienced a complete failure of the lifters and camshaft. Prior to the failure, there were noticeable engine performance issues, including abnormal ticking noises, rough operation, and loss of power. The condition worsened rapidly, ultimately resulting in the engine becoming inoperable. This failure presents a significant safety concern, as the sudden loss of engine performance or power could occur while driving at speed, increasing the risk of a crash. The vehicle is currently not drivable and requires extensive engine repair or replacement. Given the severity of this issue and the potential safety risks, I am requesting that this complaint be formally investigated. I understand that similar issues have been reported in vehicles with this engine, and I believe this may indicate a broader defect affecting reliability and safety. Please let me know if any additional information or documentation is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Powell, OH
OnStar module failed. Unable to fix and needs replaced. Thousands of other individuals having same issue. Car can shutdown without warning while driving. This issue must be addressed by GM.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Girard, PA
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 5 MPH, the rear wheels locked up. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the brakes needed to be replaced. The vehicle was repaired; however, the failure recurred intermittently. The vehicle was taken to another local dealer, Walker Bros Chevrolet (700 Erie St, Edinboro, PA 16412); for a second opinion, and the transmission and TCM were replaced. The vehicle was repaired; however, the failure reoccurred. Upon further investigation, the contact related the failure to the Customer Satisfaction Program: N192272400; however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE