GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 GMC SIERRA DENALI- Fort Riley, KS
The contact owns a 2017 GMC Sierra Denali. The contact stated that while driving on the highway at an undisclosed speed, the vehicle jerked, failed to accelerate, and stalled. The vehicle was unable to shift into third gear. The check engine warning light was illuminated. The vehicle was drivable and was taken to the dealer. The vehicle was diagnosed with a wiring harness failure on the transmission. The vehicle was repaired based on the diagnostic test but failed to fix the vehicle. The vehicle was parked at the residence and was undrivable. The failure mileage was approximately 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 GMC SIERRA 1500- Hudsonville, MI
While driving, my vehicle experienced a sudden and complete engine failure without any prior warning. There were no warning lights, dashboard alerts, or performance issues that would have indicated an impending mechanical problem. The failure occurred unexpectedly while I was actively driving on a public roadway. After the incident, the vehicle was inspected and diagnosed by a licensed mechanic. The diagnosis determined that an internal engine lifter failed, which subsequently caused damage to the camshaft. This type of failure appears to be the result of an internal mechanical defect rather than any form of neglect or improper maintenance. The abrupt nature of this engine failure created a serious safety hazard. The vehicle suddenly lost the ability to operate normally, forcing me to slow down and stop in active traffic. This unexpected loss of power placed my safety, as well as the safety of other motorists on the road, at significant risk. A critical engine component failing without warning while the vehicle is in operation raises serious concerns about reliability and safety. The vehicle has been properly maintained throughout ownership. All routine maintenance and servicing have been performed by licensed mechanics, and I can provide complete maintenance records documenting this history. At no point prior to this incident were there any signs, warnings, or diagnostic alerts indicating an issue with the engine. The vehicle has already been fully inspected and diagnosed by a licensed mechanic, and the findings are available for review. If necessary, arrangements can be made for the manufacturer or an authorized representative to inspect the vehicle and verify the damage. Given the sudden nature of this failure, the internal engine damage involved, and the safety risk it created while driving, I am requesting that this issue be formally reviewed and addressed by the manufacturer.
Source: NHTSA WEB SITE -
2022 GMC SIERRA 1500- Felch, MI
Tailgate opens randomly on numerous occasions. Sometimes it won't open after pressing the button.
Source: NHTSA WEB SITE -
2021 GMC YUKON XL- Prosper, TX
Vehicle was on highway when alerts started going off and a weird noise started. It scared the occupants as they were going 70mph on the highway when it happened. Luckily they were able to maneuver off the road in time and parked at a convenient store. Towed vehicle to dealership and metal was in the oil as a part failed in the engine. New engine was ordered by the dealership and installed. There were no prior warnings and the vehicle was completely maintained by the dealership. Engine failure in less than 5 years.
Source: NHTSA WEB SITE -
2021 GMC ACADIA- MARGATE, FL
My vehicle’s steering became dangerously stiff while driving on the highway, nearly causing my wife to be involved in a serious accident. While she was traveling on I-95 in Miami, Florida, the steering suddenly got so hard that she could barely control the vehicle and was unable to turn the wheel properly. This created an extremely dangerous situation and put her life, as well as the lives of others on the road, at risk. She was thankfully able to get off the highway, and I had to come take over the vehicle to make sure she got home safely. This was terrifying and completely unacceptable. A failure like this should never happen while a vehicle is in motion. When I took the vehicle to the dealership, I was told I would have to pay over $3,500 for the repair. That is outrageous for such a serious safety issue. I also found information online showing recalls for similar steering problems in GMC Yukons, yet GMC Arcadias do not appear to be included. That is deeply concerning, especially since this same dangerous defect is clearly affecting my vehicle. This issue could have caused a major crash, severe injuries, or even death. GMC needs to take responsibility for this problem instead of forcing customers to pay thousands of dollars for a dangerous defect that should be addressed as a safety recall.
Source: NHTSA WEB SITE -
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2024 GMC CANYON- Leesburg, VA
Coolant leak caused by known manufacture defect in upper hose assembly causes coolant to drain and engine to overheat. CEL only comes on when coolant is almost gone. GMC refuses to cover the known issue after 36k miles.
Source: NHTSA WEB SITE -
2026 GMC YUKON- Happy, TX
The engine started a soft, cyclic tapping sound intermittently on 2/28/26 while I was out of town on a trip. No alerts showed on the GM systems app. On 3/1, while driving home from the trip, the car started hard braking at cruising speed and the engine died and would not restart. I had the car towed to the closest GM dealership and have been told the engine locked up. I just rolled 6000 miles and showed 18% oil life from the original engine oil it came with from the factory. I had been watching the engine problems for years now and waiting for them to be resolved before buying a new GM; only to be lied to that the issue was resolved. Now they're going to install yet another defective engine.
Source: NHTSA WEB SITE -
2021 GMC YUKON XL- Wilmington, NC
Driver side mirror starts moving on its own without any physical buttons being pressed. Accident notification system has failed and has produced a CEL
Source: NHTSA WEB SITE -
2019 GMC YUKON XL- Longmont, CO
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving approximately 50 - 55 MPH, and slowing down to approximately 40 MPH, the check engine warning light illuminated, and the engine started knocking. The contact noticed that the engine was one quart of oil low after an oil change and driving less than 2,058 miles. The vehicle was not taken to the dealer, but was not repaired. As a certified mechanic, after searching NHTSA.GOV, the contact became aware of NHTSA ID Numbers: EA25007 (Engine, Engine and Engine Cooling) and RQ26001 (Engine); related the failure to the campaigns. The manufacturer was not informed of the failure. The failure mileage was approximately 62,008.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- Faribault , MN
The engine blew. This was already the 2nd engine in the car. Oil consumption. Metal in the oil. No signs. Needs new engine
Source: NHTSA WEB SITE