GMC Complaints

While the 2017 GMC Sierra was warming up via remote start, I noticed a smell of smoke as I walked by the passenger side of the truck. Then I heard a loud bang as I was walking around the rear of the truck. As I entered the truck from the driver's door I saw the back window, passenger side, shattered. The vehicle was then turned off. According to our dealership the vehicle was looked at under recall N192265660 and deemed safe in May of 2020. A call was placed to GM who said the recall expired in 2022. An offer was made by for payment assistance by the GM representative but could not say how much until we pay the dealership for a diagnostic. This is a know issue by GM. The location of the shattered window is situated inches behind where my child's head would have been had she been in the vehicle.The smell of smoke is extremely concerning because where there's smoke there's fire.

The contact owns a 2019 GMC Acadia. The contact stated that while attempting to park the vehicle, the gear shifter failed to shift into park(P). The vehicle failed to turn off, with the message "Shift to Park" displayed with an audible chime. The contact was forced to move the gear shifter back and forth before it was recognized that the transmission was in park(P). A dealer was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

My 2019 Acadia often will not turn off because it has a Shift to Park issue. Apparently it is caused by a faulty microswitch in the shifter assembly that fails to signal the Body Control Module when in park, leading to a persistent warning message, inability to turn off the vehicle and battery drain. It has been going on for at least 4 years. It appears there is a recall for this problem but when I search my VIN number a recall does not come up. There are many posts that say "certain" models in years 2017-2019 but why not mine? It is definitely a safety issue because it does not turn off.

The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); and the vehicle was taken to the dealer, where the contact was informed that no repair was needed, upon inspection. The contact stated that while driving at 70 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was in the process of being repaired free of charge. The contact related the failure to NHTSA Action Number: RQ26001 (Engine). The manufacturer was notified of the failure, but no vehicle rental assistance was provided. The failure mileage was approximately 45,000.

The contact owns a 2023 GMC Acadia. The contact stated that with the stop/start feature activated and while attempting to park the vehicle, the accelerator pedal was slightly pressed in order to slowly move the vehicle forward. The vehicle suddenly experienced unintended acceleration and drove forward, over a curb, and crashed into a tree. During the crash, the front end of the vehicle sustained severe damage, but no air bags deployed. No injuries were reported, and no police report was taken. The cause of the failure was not determined. The contact indicated the failure had occurred on multiple occasions. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 5,665.

Following engine replacement per NHTSA for 6.2l GMC engine. I am submitting a safety complaint regarding my 2022 GMC Sierra 1500 Denali (refresh body style). The vehicle has experienced repeated failures of driver-assist features and safety system warnings, including: Dash messages: “Lane Keeping Assist System Unavailable” and “Service Safety Restraint System.” When the fault occurs, driver-assist features including Adaptive Cruise Control become inoperative. The issue has recurred multiple times, including after repairs. After one event, the truck sat parked approximately 10 days and the battery discharged to failure and required replacement. A dealership visit documented DTC U3000 (“Internal Electronic Failure”) in the front view camera module. The dealer replaced/programmed/calibrated the front camera on 02/09/2026 at approximately 58,405 miles (invoice/RO #285795). The symptoms have recurred despite prior resets and this repair. I am concerned about loss of driver-assist functions while driving and the presence of a safety restraint system warning. Please investigate whether there is a defect related to the front camera/driver-assist systems and/or electrical module behavior that can cause repeat faults and battery drain on this model.

Front grill deflector detached from vehicle when traveling on highway. This is a recall repair for the same issue. There were no warning lamps.

Gateway system module failed during the L87 recall service.The major L87 recall (ECM update) is a major, high-load software update that frequently causes the Gateway Module to "brick" or stop communicating during the update process resulting in failed module immediately following the service. (TSB) speak to this, The L87 recall is a safety-critical repair, a failure of a module directly caused by this repair should be covered under a recall warranty or GM warranty. Safety can be affected as warning lights will not work due to this failure. Timeline of events. As soon as warranty service was completed before leaving bay lights were not working like Onstar etc, app wouldnt connect to car, 1-2 hours after leaving service engine light came on in car. Never had an engine light on before. Took back to dealer who said it was a computer issue they corrected it. 2 hours later engine light was back on. My car has been at the dealer since Monday when they called to say the GSM had internal failure and wanted to charge me to replace it despite this internal failure being in response to the warranty service that was provided, There are Technical service bulletins about this issue, this has been a known issue with GM vehicles, My timeline shows strong evidence that the failure is a direct result of the recall repair. There is GM TechLink documentation that these modules can be ruined if the update process creates a high load. GM needs to extend the GSM repair/recall or extend coverage for this repair when this happens. This is just another thing GM is not taking responsibility for.

The contact owns a 2015 GMC Yukon. The contact stated that while in reverse(R), the vehicle jerked while depressing the accelerator pedal. There was no warning light illuminated. The contact became aware of fluid spots on the driveway while the vehicle was parked. The vehicle was taken to an independent mechanic who discovered a leak in the transmission oil cooler line. The dealer then informed the contact about NHTSA Campaign Number: 14V152000 (Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Vehicle developed hesitation. Message: "Reduced Acceleration Drive with Caution" Check Engine light comes on, fortunately near home. Scanner showed "PO 0747 Transmission Valve #1 stuck open." Research shows this is a common problem and a safety issue and can leave driver stranded or worse. Had vehicle "serviced" at selling dealer, but they did not touch the transmission. Said they drove it around the block and it was fine. Image attached. I was then told that parts are not available and GM will not authorize swapping out the valve body. Forums posts show a lot of dissatisfaction with GM over this issue.